Ethernet quit working after Yosemite upgrade

After upgrading to Yosemite, my ethernet word connection quit working. Error says "Either the cable for Ethernet is not plugged in or the device at the other end is not responding." This happened once before after one of the dot updates to Mavericks. A subsequent update caused it to start working again. Any ideas?

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 6:14 PM

Reply
35 replies

Oct 18, 2014 5:53 PM in response to rahotz

I've also just installed Yosemite on a Mid 2010 Macbook Pro 13".


My Ethernet port, cable worked fine a few hours ago but are now not working under Yosemite.
They still work when I boot into a linux live distribution from USB on the same laptop.


I've tried all suggestions above, nothing worked.
I have the Apple USB Ethernet adapter for another computer and it is working on the new Yosemite system. Wifi is also working fine.

I found a solution:


1. Open Network Preferences
2. In the Locations drop down box, select "Edit Locations..."

3. Create a new location

4. Remove the ethernet device, click apply

- note, the first time I tried this it didn't work, I think I missed clicking apply

5. Add a new ethernet device, click apply

Wait. it's takes a second or two, but you should get a message that the cable is connected, and second or two later an IP address.


For completeness here is some of my System Information under >Hardware>Ethernet Cards


Broadcom 5764-B0:


Name: ethernet

Type: Ethernet Controller

Bus: PCI

Vendor ID: 0x14e4

Device ID: 0x1684

Kext name: AppleBCM5701Ethernet.kext

Firmware version: 5764m-v3.38, 0x56cdb6d5

Location: /System/Library/Extensions/IONetworkingFamily.kext/Contents/PlugIns/AppleBCM570 1Ethernet.kext

Version: 10.1.2b3

Oct 22, 2014 2:25 PM in response to rahotz

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

[Process completed]

to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.

12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

______________________________________________________________

Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Oct 23, 2014 12:40 AM in response to Linc Davis

It is my results.

Start time: 11:34:33 10/23/14



Model Identifier: iMac12,1

System Version: OS X 10.10 (14A389)

Kernel Version: Darwin 14.0.0

Time since boot: 13:34



Memory





BANK 0/DIMM0:



Size: 2 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x02FE



BANK 1/DIMM0:



Size: 2 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x02FE



BANK 0/DIMM1:



Size: 4 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x859B



BANK 1/DIMM1:



Size: 4 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x859B



SATA



ST3500418AS



USB



Mass Storage Device (JetFlash)



Log



Oct 23 11:27:17 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:18 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:19 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:20 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:21 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:22 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:23 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:24 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:25 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:26 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:27 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:28 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:29 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:30 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:31 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:32 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:33 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:34 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:35 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:36 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:37 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:27:38 AppleBCM5701Ethernet [en0]: 0 4 timeoutOccurred - logic error2 in eed/low-power cycling. fReady, fSleepState

Oct 23 11:30:55 AppleBCM5701Ethernet [en0]: 0 0 enable - failed

Oct 23 11:30:59 AppleBCM5701Ethernet [en0]: 0 0 enable - failed

Oct 23 11:30:59 AppleBCM5701Ethernet [en0]: 0 0 enable - failed



Memory: kernel_task (UID 0) is using 1009 MB



Daemons



com.adobe.fpsaud



Agents



com.adobe.acc.AdobeCreativeCloud.58536.UUID

com.adobe.AdobeCreativeCloud

com.google.Chrome.52288.UUID

com.google.keystone.user.agent



Bundles



/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

- com.AdobeAAMDetectLib.AdobeAAMDetect

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A



Apps



/Applications/Dropbox.app



Contents of /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.AAM.Startup-1.0</string>

<key>Program</key>

<string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

<string>-mode=logon</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>LaunchOnlyOnce</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.AdobeCreativeCloud</string>

<key>Program</key>

<string>/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud</string>

<string>--showwindow=false</string>

<string>--onOSstartup=true</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>



Contents of /Library/LaunchDaemons/com.adobe.fpsaud.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.adobe.fpsaud</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud</string>

</array>

<key>StartInterval</key>

<integer>3600</integer>

<key>KeepAlive</key>

<false/>

</dict>

</plist>



Contents of Library/LaunchAgents/com.google.keystone.agent.plist (XML document text)



<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Label</key>

<string>com.google.keystone.user.agent</string>

<key>LimitLoadToSessionType</key>

<string>Aqua</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.** ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

<string>-runMode</string>

<string>ifneeded</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<integer>3523</integer>

<key>StandardErrorPath</key>

<string>/dev/null</string>

<key>StandardOutPath</key>

<string>/dev/null</string>

</dict>

</plist>



User login items



Dropbox

- /Applications/Dropbox.app



Restricted files: 42



Elapsed time (s): 164

Oct 26, 2014 11:42 AM in response to alxmo

alxmo's solution worked for me on my late 2012 Mac Mini and my late 2010 MBP - thank you so much!


-------


alxmoOct 18, 2014 5:53 PM Re: Ethernet quit working after Yosemite upgrade
Re: Ethernet quit working after Yosemite upgradein response to rahotz

I've also just installed Yosemite on a Mid 2010 Macbook Pro 13".


My Ethernet port, cable worked fine a few hours ago but are now not working under Yosemite.
They still work when I boot into a linux live distribution from USB on the same laptop.


I've tried all suggestions above, nothing worked.
I have the Apple USB Ethernet adapter for another computer and it is working on the new Yosemite system. Wifi is also working fine.

I found a solution:


1. Open Network Preferences
2. In the Locations drop down box, select "Edit Locations..."

3. Create a new location

4. Remove the ethernet device, click apply

- note, the first time I tried this it didn't work, I think I missed clicking apply

5. Add a new ethernet device, click apply

Wait. it's takes a second or two, but you should get a message that the cable is connected, and second or two later an IP address.


For completeness here is some of my System Information under >Hardware>Ethernet Cards


Broadcom 5764-B0:


Name: ethernet

Type: Ethernet Controller

Bus: PCI

Vendor ID: 0x14e4

Device ID: 0x1684

Kext name: AppleBCM5701Ethernet.kext

Firmware version: 5764m-v3.38, 0x56cdb6d5

Location: /System/Library/Extensions/IONetworkingFamily.kext/Contents/PlugIns/AppleBCM570 1Ethernet.kext

Version: 10.1.2b3

Oct 27, 2014 5:47 PM in response to rahotz

I've have internet issues, but it works for extended periods, then rapidly drops and regains internet. When it happens it's about 1x/sec, repeated fro extended periods. Main reason I noticed is hardware growler.


This is two repeats, but I've come back to the computer I can have over 1000 messages. At 5 messages or so per incident that's a 100+ cycles at time.


10/26/14 1:24:38.801 PM configd[26]: LINKLOCAL en1: parent has no IP

10/26/14 1:24:38.815 PM configd[26]: network changed: v4(en1-:10.0.1.101) DNS- Proxy-

10/26/14 1:24:41.710 PM configd[26]: network changed: v4(en1+:10.0.1.101) DNS+ Proxy+ SMB

10/26/14 1:25:42.041 PM discoveryd[3095]: Basic Bonjour,Warn Warning: IPv4 listener multicast send failed en1, 50

10/26/14 1:25:42.041 PM discoveryd[3095]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 50

10/26/14 1:25:43.000 PM kernel[0]: Ethernet [Intel8254x]: Link up on en1, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [792d,af08,0de1,0e00,c5e1,3800]

10/26/14 1:25:43.595 PM configd[26]: LINKLOCAL en1: parent has no IP

10/26/14 1:25:43.608 PM configd[26]: network changed: v4(en1-:10.0.1.101) DNS- Proxy-

10/26/14 1:25:46.364 PM configd[26]: network changed: v4(en1+:10.0.1.101) DNS+ Proxy+ SMB

10/26/14 1:26:41.659 PM discoveryd[3095]: Basic Bonjour,Warn Warning: IPv4 listener multicast send failed en1, 50

10/26/14 1:26:41.660 PM discoveryd[3095]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 50

10/26/14 1:26:46.228 PM discoveryd[3095]: Basic Bonjour,Warn Warning: IPv4 listener multicast send failed en1, 50

10/26/14 1:26:46.228 PM discoveryd[3095]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 50

10/26/14 1:26:47.000 PM kernel[0]: Ethernet [Intel8254x]: Link up on en1, 1-Gigabit, Full-duplex, Symmetric flow-control, Debug [792d,af48,0de1,0e00,c5e1,3800]


This typically happens when I'm not at the computer. The few times I've seen it in Airport utility it looks like a failure between my airport router and the cable modem. But 3 other computers, all Mavericks and WIFI don't seem to be affected other than slow internet.


Other observations. Noticed it was assigning a new IPv6 address each time. I looked at my settings and I didn't have IPv6 configured. Tests on IPv6 websites confirmed IPv6 wasn't configured correctly. I did set IPv6 set up and was able to connect to the test sites correctly. Didn't seem to make a different. Disabled again.


I do run Little Snitch. Turned that off and on again. Didn't seem to fix (or cause when turned back on).


I also use a VPN. Again, turning off didn't seem to affect issues.


Right now it hasn't repeated for over 24 hours. Crossing fingers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ethernet quit working after Yosemite upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.