My keyboard does not work in Microsoft Word for Mac 2011

Question

Level 1

2 points

My keyboard does not work in Microsoft Word for Mac 2011

Hi there

Went to use Microsoft word for Mac 2011 today and the keyboard was not working, couldn't type anything however I was able to copy and paste into the document. I also opened up Excel and Powerpoint, same thing. Tried various online forums for some answers but failed to find anything. Thought that perhaps i may need to update as I recently updated to Yosemite, but every time I click on 'Upgrade Office', a Microsoft Error Report comes up instead, saying it encountered a problem and needs to close.

Any advice would be appreciated! Really need to start working on my assignment!

Thank you

OS X Yosemite (10.10)

Posted on Oct 17, 2014 8:16 PM

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Answer 1

Drumwiz

Level 1

25 points

Oct 19, 2014 10:53 AM in response to EmmaKara

Just encountered this problem too. This is so amateur of Apple and Microsoft, it's incredible. Is this really the year 2014? Wake up software developers and step your game up. I wonder how much work this is preventing people from doing, unbelievable. 😠

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Answer 2

tbirdvet

Level 6

17,108 points

Dec 6, 2014 5:50 AM in response to EmmaKara

The only issue I have seen with Office 2011 has with Yosemite is Excel lost the ( ) negative number choice in the format menu so now if you want that format you need to manually (custom) make the format. No issue using my Logitech keyboard.

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Answer 3

Dec 20, 2014 11:00 PM in response to EmmaKara

Closing down Word and re-opening it only worked temporarily for me. Since I couldn't stand to keep closing and re-opening Word every few minutes, I went searching Apple forums for a better solution. (Unfortunately, I lost track of where I found this solution, so I can't direct you to the original post/instructions - sorry!) Apparently, hitting the Option key 5 times will turn off your keyboard -- and hitting it another 5 times will turn it back on. So, even though I don't remember hitting the Option key a bunch of times, apparently I must have since hitting it 5 times turned my keyboard back on! Magic!

The original poster also suggested turning off that toggle feature so that you don't inadvertently turn off the keyboard again. (Disable the toggle feature AFTER you have turned your keyboard back on.) Here's how: System Preferences > Accessibility > Mouse & Trackpad > Options > Press the Option key five times to toggle Mouse Keys > OK.

Hope that helps!

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Answer 4

domch

Level 1

5 points

Oct 17, 2014 8:18 PM in response to EmmaKara

Microsoft Office doesn't work in Yosemite a bug for now used Pages,Keynote, and Numbers

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Answer 5

Oct 19, 2014 1:55 PM in response to Drumwiz

This is absolute BS.

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Answer 6

Oct 19, 2014 1:57 PM in response to talentscoutus

Close down Microsoft Word and then open it again and open you file. That should take of it.

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Answer 7

Dec 1, 2014 9:13 AM in response to EmmaKara

I'm having the same problem with both MS Word and Excel. I have not tried Power Point. It's so frustrating! Apple needs to fix this pronto!

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Answer 8

Eric Root

Level 10

685,251 points

Dec 1, 2014 12:38 PM in response to WhyHaveAllUserNamesBeenTaken

Try un-installing and re-installing Office. Then check for updates.

Office 2011 Removal

Office 2011 Removal (2)

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Answer 9

Dec 4, 2014 6:31 AM in response to talentscoutus

Quitting Word and restarting it worked for me.

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Answer 10

clara2

Level 1

0 points

Dec 5, 2014 4:21 AM in response to MexicanSweater

Thank you, MexicanSweater - quick, easy and it worked for me with Excel. I haven't had any trouble in Word, just no keyboard response in Excel, now fixed.

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