Kenneth0923

Q: Yosemite broke Dymo Label Printer

What did they change about printing that would make the OS not work with a label printer? It's printing small areas of text. It's the most basic thing a person could do on a computer and they screwed it up.

iMac, OS X Mavericks (10.9.3)

Posted on Oct 18, 2014 1:37 AM

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Q: Yosemite broke Dymo Label Printer

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  • by macjeff,

    macjeff macjeff Oct 18, 2014 7:35 PM in response to Kenneth0923
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    Oct 18, 2014 7:35 PM in response to Kenneth0923

    Downgrade your software.  Old version works until new version comes out.

     

    direct link to DLS8Setup.8.3.1.1533.dmg.

     

    Jeff Lauterette

    Mid Atlantic Consulting, Inc.

    www.midatlanticconsulting.com

  • by slafrenaye,

    slafrenaye slafrenaye Oct 20, 2014 11:20 AM in response to macjeff
    Level 1 (0 points)
    Oct 20, 2014 11:20 AM in response to macjeff

    Dymo just relased a new version fully compatible with Yosemite: Version 8.5.2.95: http://download.dymo.com/dymo/Software/Mac/DLS8Setup.8.5.2.dmg

  • by davidono1947,

    davidono1947 davidono1947 Oct 20, 2014 3:17 PM in response to slafrenaye
    Level 1 (0 points)
    Oct 20, 2014 3:17 PM in response to slafrenaye

    But even the new version does not work with oder LabelWriter! I have several LabelWriter Twin Turbos (not 450 model) and Dymo said they still are not compatible.  I installed the latest driver, and they are STILL incompatible!!  I guess they want me to replace all 4 of my printers with the newer models!!

  • by Edward Cross,

    Edward Cross Edward Cross Oct 24, 2014 3:04 PM in response to davidono1947
    Level 1 (45 points)
    Oct 24, 2014 3:04 PM in response to davidono1947

    Call Dymo tech support if you have the early Twin Turbo's, they have a firmware update that they will email you to update the printer and make it work with Yosemite.

  • by Convert2008,

    Convert2008 Convert2008 Oct 28, 2014 9:39 PM in response to slafrenaye
    Level 1 (0 points)
    Oct 28, 2014 9:39 PM in response to slafrenaye

    Thank you. The new version works with my Twin 450.

  • by mepossem2014,

    mepossem2014 mepossem2014 Dec 28, 2014 12:30 PM in response to Convert2008
    Level 1 (4 points)
    Desktops
    Dec 28, 2014 12:30 PM in response to Convert2008

    ok read the info about Demo finally catching up with Yosemite and installed it in a second. Problem is that when I try to print, I get nowhere. See the attached screenshot.

    Dymo is the only printer I have ever had problems with, and it is each and every time I upgrade the same story.

     

    Anyone can help me out?

    Many thanks,

    MarkCaptura de pantalla 2014-12-28 a las 21.27.09.png

  • by pd194969,

    pd194969 pd194969 Jan 13, 2015 2:44 PM in response to mepossem2014
    Level 1 (0 points)
    Jan 13, 2015 2:44 PM in response to mepossem2014

    Works fine!

     

    Download the latest Dymo software (v8.5.2) from http://www.dymo.com/en-US/dymo-user-guides

    On this page - there is an area at the top of the page "

    The Latest Software & Drivers for all LabelWriters® and LabelManagers®

    Click the button to Download for Mac DLS v8.5.2

     

    Install it and it worked perfectly the first time!!!

     

    I am running the latest version of OSX Yosemite and upgraded to it from an very old version of OSX.

    Hope that helps!

  • by azbryanw,

    azbryanw azbryanw Jan 22, 2015 2:43 PM in response to pd194969
    Level 1 (0 points)
    Jan 22, 2015 2:43 PM in response to pd194969

    I had the same problem with the dymo printers not working after upgrading to Yosemite.

     

    The post by PD194969 (directly above) did the trick.

  • by jehrke7,

    jehrke7 jehrke7 Mar 2, 2015 7:42 AM in response to slafrenaye
    Level 1 (14 points)
    Mar 2, 2015 7:42 AM in response to slafrenaye

    This worked great for me.  Thanks!

  • by Kathi_jax,

    Kathi_jax Kathi_jax Mar 23, 2015 10:26 AM in response to pd194969
    Level 1 (0 points)
    Mar 23, 2015 10:26 AM in response to pd194969

    What pd194969 posted did the trick for me, too! I was resigned to having to replace my LabelWriter Duo 400 but the driver/software upgrade worked like a charm! Thanks! Glad I found this thread.

  • by isabel.varlet,

    isabel.varlet isabel.varlet Apr 14, 2015 4:10 AM in response to macjeff
    Level 1 (0 points)
    Apr 14, 2015 4:10 AM in response to macjeff

    Thanks for the link, you save me lots of hours of searching for software for my Dymo LabelWriter 400.

  • by g4hd,

    g4hd g4hd Apr 27, 2015 2:38 PM in response to Kenneth0923
    Level 1 (4 points)
    Apr 27, 2015 2:38 PM in response to Kenneth0923

    Thanks for the link, my little LabelManager PnP is now printing much better than ever !

    I had downloaded the "same" v.8.5.2 software from another place (dymo.com/frFR : I'm a French user)… it didn't work… relating the same issues that several people discribed here.

    I finally installed this one v.8.5.2.95 and it works great !

  • by DjeffreyDjevrick,

    DjeffreyDjevrick DjeffreyDjevrick Apr 27, 2015 6:31 PM in response to Kenneth0923
    Level 1 (4 points)
    Apr 27, 2015 6:31 PM in response to Kenneth0923

    Updating the driver didn't work for me.

    I contacted Dymo support and they gave me the steps that did work, and my 450 Twin Turbo is now up and running on Yosemite 10.10.3:

     

    Please be advised that before an upgrade of the DYMO Label Software of any sort it is important to uninstall the previous version of the software (before doing that it is advisable to save any address books or saved labels on a USB or an external hard drive). The device has to be unplugged from the PC during the installation of the new software and should only be plugged back after the installation prompts you to do so (in case of Yosemite it is best to do an additional reboot before plugging it).

     

    I would normally recommend making a reinstallation of the software however we need to make sure that the device is functioning correctly.

    This is why I would ask you to follow the steps below:

    -Unplug the device from the PC and the mains for at least 1 minute;

    -      After you plug it back press swiftly the front feed button to check for transport – a single blank label should advance;

    -      Try to make a Self-print test by doing the following:

    •      Press the front-feed button for at least 20 seconds - once the labels start printing and you have at least 3 fully printed labels

    •      Press the front-feed button swiftly once more to stop the printing

    If all works fine you should have lines that gradually intensify in colour on the labels, later there will be triangles and other patterns.

     

    -Then you can try to print out a label once again.

     

    If that does not work, but the print test and the one label check had gone as they should please proceed with the following:

    Download the .zip file located here: http://dymo.li/lwttupdate and then follow the instructions given below:

     

    1. Quit the Dymo Label Software application

    2. Download .zip file from link above to your Mac computer.

    3. Open .zip file and launch the “TwinTurboUpdater” application.

    4. Connect the LabelWriter Twin Turbo via USB to the Mac.

    5. The “Update” button should now be activated.

    6. Press “Update” button.

    7. A confirmation of Update should be displayed on the screen.

    8. Turn off the printer for 10 seconds by removing power and USB cable.

    9. Plug the printer back in with first power and then USB cable. Do note that it is possible that a “new” printer gets added to the system since the serial number was “fixed”.

    10. Open up Dymo Label Software and make a test print from the “new” printer

     

    If the above does not help resolve the issue please do not hesitate to contact our colleagues and ask for their assistance.

     

    I hope the provided information proves useful.

    Have a wonderful day.

    Warm Regards,

    Teodora

     

    But honestly, every time there is a new OSX version hoops have to be jumped through to make this little gizmo work. I am thinking of giving up Endicia Mac and just putting it on my win 8.1 machine...

  • by billydev,

    billydev billydev Nov 14, 2015 9:37 AM in response to pd194969
    Level 1 (0 points)
    Nov 14, 2015 9:37 AM in response to pd194969

    I have a Labelwriter Turbo 450 and an Imac.  I am trying to find an address list format that is compatible with the Dymo.   I am trying to print out a list of address labels.  I have the data on a Mac Numbers spreadsheet but can't get that info to a format that will print on the Dymo??

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