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Where have my MS icons gone in Yosemite?

I really like Yosemite, but one thing I noticed right away was that my MS document icons all turned white on the desktop. If I open a Finder window they appear in the List view, Column view and Cover Flow (does anyone use that anymore?) but not in the Icon view. Any ideas?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 5:50 AM

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127 replies

Oct 20, 2014 12:14 PM in response to shylocxs

Same issue, just made a clean install of osx 10.10 with MS Office 2011 14.4.5. Neither word nor excel icons in list view. In my case this applies just for .docx and .xlsx files. .doc and .xls files are properly displayed with their icons. With powerpoint files theres no problem at all...

If I rescale Icons in Icon view Im not loosing the icons and can scale down to minimum!

Oct 21, 2014 7:54 AM in response to shylocxs

Here is my suggestion,


I had the same issue you had after installing Yosemite OSX. All MS had disappeared and had turnt into whitye. After speaking to Apple this morning, I was suggested to reinstall Yosemite OSX. Eh voilá, my MS icons have their ussual aspect.


I hope this helps you.


Best regards from Madrid, Spain,


José

Oct 22, 2014 3:57 AM in response to kensmith26

First point to make - if you make a new user account on your computer, it seems to rectify the problem all the icons are correct and not white anymore....but then if you install new software within that account, files you produce then go back to having white icons so its not really a solution.


This got me some of the way, but it seems to be have to be done 1 by 1. Is that the same case for everyone? http://support.apple.com/kb/PH13922


Really regretting Yosemite, on a 2 month of Mac Pro, Adobe is slower to export than on Mavericks, and now this icon issue. Seems all we have gain is slower macs, lots of bugs and all for a seemingly prettier UI.

Oct 22, 2014 2:29 PM in response to shylocxs

shylocxs wrote:


That was the first thing I tried.


Is there a folder or director where icon images are saved independently of their files? Or are they always part of the files themselves?

Custom icons would be in Get Info. Select the icon and delete. However, icon previews are generated on the fly. They are likely cached i the Finder cache.

Oct 22, 2014 2:58 PM in response to ACPLE

ACPLE wrote:

Would be nice if they just released a quick patch for it though. That and all the other probs!

Since it is a minor problem apparently isolated to only a few users, where exactly are they going to find the source of the problem in order to fix it?

The only way they can provide a “patch” would be if they could reproduce the problem.

Where have my MS icons gone in Yosemite?

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