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Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,


I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.


I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.


How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2014 1:04 PM

I also reported this issue again and again during each beta release.


This makes the MacBook basically unusable in battery power for doing any kind of design and coding work.


I don't have any bluetooth addons or third party utilities. I also tried clearing PRAMs, and reinstalling Yosemite, to no avail.


Here are some threads about the issue, which, I'm noticing, is common.



Note that while the issue is kind of tolerable using the mouse, it's tragic with the keyboard.


Does this prevent you from using OS X Yosemite?

The issue makes it very difficult for me to use OS X Yosemite


For the report, here are the issues I submitted about this using the feedback assistant:

#116709, #128648, #129129

#132546, #391247

437 replies

Nov 12, 2014 1:15 AM in response to O00Dany00O

I just did a very big mistake and updated my Mac Pro 2012. Now, additional to the pain of seeing those ugly icons in my Dock, my Magic Mouse keeps lagging very badly. No matter if I keep Mac on charge, it lags. I am looking for a cable mouse in the depths of my drawers now. For gods sake, why every good thing must go bad sooner or later.. is it entropy?

Nov 12, 2014 2:22 AM in response to O00Dany00O

LOl!

Apple removed my suggested fix for magic mouse problem!

Their email speaks of itself!

Thanks for participating in the Apple Support Communities.
We removed your post Re: Is apple going to fix the extremely unacceptable Bluetooth latency? because it contained information about beta software available only to Registered Apple Developers. For help, see our Developer Forums:
https://developer.apple.com/support/resources/developer-forums.html
To read our terms and conditions for using the Communities site, see this page:
Apple Support Communities - Terms of Use
https://discussions.apple.com/static/apple/tutorial/tou.html
I’ve included a copy of your original post below.
Thanks,
Apple Support Communities Staff



Just shows how useless clowns they are!

Nov 12, 2014 6:06 AM in response to gnc006

I just did a very big mistake also; I have the same problem, but it isn't the only one.


1)Magic mouse isn't working after Yosemite


Procederes taken without success:

Replaced mouse batteries

Resetted PRAM

Resetted SMC

Deleted apple.bluetooth.plist (and then restart computer)

Reinstalled Yosemite (clean install)


After each of these, the mouse works for some time (minutes) with significant lag, then the connection is lost. The only way to reconnect it is restarting the computer. After some time, repetition...


2) Time Machine not working properly after Yosemite


I can make a backup, but it will be the only backup I can access. All the older ones are blank.

However, with Finder, all the backups are in the correct folder and the files can be copied (restored).


I would like to rever to Mavericks but I don't have Time Machine backup before upgrading to Yosemite.


What did Apple do with us???


What can I do? Any ideas?

gnc006 wrote:


I just did a very big mistake and updated my Mac Pro 2012. Now, additional to the pain of seeing those ugly icons in my Dock, my Magic Mouse keeps lagging very badly. No matter if I keep Mac on charge, it lags. I am looking for a cable mouse in the depths of my drawers now. For gods sake, why every good thing must go bad sooner or later.. is it entropy?

Nov 12, 2014 7:22 AM in response to O00Dany00O

The same here with magic mouse on a mac pro.

It didn't kick in straight after Yos install but know its very annoying, have plugged in an old mouse.

Also i have noticed if i change mouse surfaces it instantly goes back to normal then cruds up again after 30 seconds or so then i change surface again and back and forth. Seems like it gets bored with the same colour.

Mail has turned into a pig since Yos install. I remember a time way back when apple stuff worked.

Nov 13, 2014 10:16 AM in response to MCMFranco

After some more days where I did not always succeed with the bluetooth turning off/on method that I described earlier I did some further investigation. In some other forum I read about a correlation between Bluetooth and WiFi: Turning off WiFi seems to solve the Bluetooth issue as it hasn't shown up for the last three days. Imagine that - no reboot within three days 😝 OK, OK, no wireless LAN while using Bluetooth so you actually have to choose between a rock and a hard place.


Lucky me I have my Bluetooth mouse at my desk and use LAN there. When I take the Mac with me I use the on board trackpad with WiFi set to on (so switching WiFi seems to be possible).


Hope Apple publishes the patch asap (and will not break something else)

Nov 13, 2014 10:40 AM in response to Cabiman

Exactly, the Bluetooth problem seems to be related to a WiFi problem.

Also because the beta version solve the problem and the focus areas are: WiFi, Email and Notification Center.


The problem is I`m using an Air, I don`t even have a LAN interface, so disable WiFi isn`t an option for me.

I prefer to disable Bluetooth and use WiFi, I can work without bluetooth but I can`t work without WiFi.

Nov 13, 2014 10:42 AM in response to Cabiman

In further support of your discovery, the correlation of Bluetooth issues and WiFi was pointed out in this forum, in the first 3 posts on Oct 27. I posted some data showing the measured impact on Bluetooth signal strength of turning WiFi on and off. This may not be related to other symptoms described in this thread such as lag time, but it seems to be relevant to at least some of the issues. (All this applies to 10.10.0 - I haven't tested the 10.10.1 beta yet)

Nov 15, 2014 5:12 AM in response to Dave Hawkins1

Being at home with no LAN adapter I just figured out that after the Bluetooth trackpad was lost simply turning WiFi Off, reconnect the trackpad via Bluetooth settings and turn WiFi back on give me the next 'interval' of both WiFi and Bluetooth working. No reboot necessary.


For sure this is not an acceptable durable solution, but installing a beta version on a company machine is a no go.

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

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