How to sync an iPhone with iTunes 12?

Folllowed a suggestion someone made earlier

- with iTunes open, I connected my phone whilst it was unlocked.

solved for me 🙂

Had the same problem. Your Apple driver needs to be updated on Win10.

Found this on an Apple blog dealing with the same issue and it worked for me and my sister but it's for WINDOWS. Maybe there is an analogous solution for the MAC:

For Windows Vista, Windows 7, or Windows 8, Windows 10

1. Go into Settings, Device Manager, View, Show hidden devices, Portable Devices
2. Right-click the Apple iPhone entry an choose Update Driver
3. Click "Browse my computer for driver software".
4. Click "Let me pick from a list of device drivers on my computer".
5. Click the Have Disk button. (If the Have
   Disk option is not present, choose a device category such as Mobile Phone or
   Storage Device if listed, and click next. The Have Disk button should then
   appear.)
6. In the "Install from Disk" dialog,
   click the Browse button.
7. Use this window to navigate to the
   following folder:
   C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
8. Double-click the "usbaapl" file.
   (This file will be called "usbaapl64" if you have a 64-bit version of
   Windows. If you don't see "usbaapl64" here, or if there is no Drivers
   folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device
   Support\Drivers. instead).
9. Click OK in the "Install from Disk" dialog.
10. Click Next and finish the driver-installation steps.
11. To ensure you have the latest version, once again go to Device Manager, View Hidden Devices, this time go to Universal Serial Bus Controllers, Apple Mobile Device USB Controller– and then right click to update driver. Let system find it.
12. We restarted our systems at this point, then went back into iTunes and connected our iphones. It worked!

I don't get that...

(I'm running windows 10 btw)

Using help checked 'Device Manager' and no apple usb driver under 'Universal Serial Bus Controllers', help says there should be...

Any ideas?