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Macbook Pro won't shut down after installing Yosemite

Hi,


I just finished installing Yosemite on my Macbook Pro. It's fairly new, the last version with a DVD drive but without retina display (I bought it in May 2014 and it's my first Mac).


I installed Yosemite, updated all my applications from the App Store and tried to shut it down from the Finder but the screen just freezes on a black screen wth the pointer showing and then I to shut it down using the power button which I hate doing.


I turned on FireVault after set up and that is busy encrypting could that be causing this? I did check online and it says you can put your Mac to sleep or shut it down while this is happening, but I haven't been able to. Any tips would be great.

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 8:37 AM

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122 replies

Oct 24, 2014 4:31 AM in response to mosalarun

Try this:

- Reset SMC.

- Also open Disk Utility and verify your HDD. See if it needs to be repaired.

-Clear your Cache. Finder > go to > hold "alt"-Button then choose Library, go to Cache and delete all files in that folder. Not the folder itself.


My shut down process is now working even though it´s slower than with the OS before.

The black screen with the mouse pointer visible appearing right before the computer shuts down is normal.

Oct 27, 2014 9:47 AM in response to Community User

Hey guys, I think I found the REASON and SOLUTION for this issue, at least for me. I'm running Yosemite, clean install, FileVault, 2012 rMBP 15". I've had no login problems at all since first day clean install. However, last night I did something and this morning, I could not restart or shut down from the Apple menu. So what did I do? Mess with the wallpaper.


I was using the default Apple wallpapers, and decided to add a Folder. Fine. I then created a Wallpaper and dropped it in the folder, and switched to it. Everything seemed fine. Then I created a second wallpaper, put it on a 5 second timer so it would change, etc. So this morning I went to restart, but couldn't. I had to hold the power button, as I got a black screen with only my mouse. So I restarted with the power button, then tried to shut down. Again, black screen, mouse visible. I booted from a Yosemite USB drive, repaired permissions, repaired disk, etc. No errors. I booted back to my SSD and noticed something. My custom wallpaper was not the blurry image I was being shown at the login screen. It was the default Yosemite image, but it looked like it was a bit pixelated, and not the smooth blurry image you usually see.


So I logged back in and again, tried to restart/shut down, and to no avail. So I tried resetting SMC, PRAM, etc. Still nothing. So I removed all the files from the Launch Agents/Daemons, like someone suggested, etc. But nothing seemed to work. Then I went and set the wallpaper back to an Apple default wallpaper. I logged out first, then restarted. It worked. Then I logged back in, logged out and shutdown. It worked. When shut down, I reset the SMC and PRAM again. I logged back in, changed my wallpaper back to my custom wallpaper.


It was now I was able to go to the Apple menu and restart and logout. AND maybe the most important thing now, on a cold start and restart, I could now see my custom wallpaper as the blurry login wallpaper, and NOT the apple default wallpaper. I'm almost positive the wallpaper issue was my reason, I've been using Yosemite since day one without any logout/login issues. I start to mess with wallpaper and bang, the exact issue you guys are having.


If anyone wants to give this a try, I would like to hear if it worked. I just lost about 2 hours this morning trying to figure this one out. I'll post back if it comes back, but I'm not changing my wallpaper anytime soon...


Bryan

Oct 28, 2014 3:30 AM in response to Furi0us.Bee

I guess this is one of many reasons and solutions, since there seem to be many different cases with only the not shutting down symptom in common. I don't even know which solution did the trick (resetting PRAM, checking disk permissions, uninstalling an old version of Parallels, etc) because I tried all of them at once out of desperation. I'm still not sure if it's fixed forever or it'll come back in a couple of days. The thing is there must be something wrong in Yosemite or else this wouldn't be happening to all of us, with different machines, FileVault on or off, software and such. If this can also be triggered by setting up a custom wallpaper, Apple helps us 😕

Oct 28, 2014 7:40 AM in response to Community User

I did some more testing and I played around with wallpaper, and just switching custom papers caused this again. So I'm not back to the default wallpaper.


Also, the "reduce transparency" setting in Accessibility causes some graphical anomolies, such as adding black squared edges behind the rounded overlay, say if you change your volume, brightness, etc.


I'm back to Galaxy wallpaper with full transparency. I'll post back if I run into the restart/shutdown issue again.


I don't know if this has anything to do with it, but I've been getting a lot of "Finder wasn't shut down properly" messages upon startup. I've haven't had any lately thought, but don't know if that's related. Could be,if Finder isn't shutting down, we probably couldn't restart/shutdown from the Apple menu while it's doing something...


Funny, I had the beta and didn't have this many problems:)


Bryan

Macbook Pro won't shut down after installing Yosemite

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