Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro won't shut down after installing Yosemite

Hi,


I just finished installing Yosemite on my Macbook Pro. It's fairly new, the last version with a DVD drive but without retina display (I bought it in May 2014 and it's my first Mac).


I installed Yosemite, updated all my applications from the App Store and tried to shut it down from the Finder but the screen just freezes on a black screen wth the pointer showing and then I to shut it down using the power button which I hate doing.


I turned on FireVault after set up and that is busy encrypting could that be causing this? I did check online and it says you can put your Mac to sleep or shut it down while this is happening, but I haven't been able to. Any tips would be great.

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 18, 2014 8:37 AM

Reply
122 replies

Oct 19, 2014 6:17 AM in response to Ninnie_89

Same problem here, on MacBook pro retina late 2012.

When I shutdown or restart, the computer simply freeze on a black screen with mouse visible and movable.

The longest i wait was 30 minutes before I force shutdown.

I also have file vault turned on, not sure if this contributes to the problem.

I can occasionally shutdown successfully but no idea how to reproduce the scenario.

Oct 19, 2014 8:56 AM in response to Michaelinohio

I think the cause maybe different if you freeze at spin wheel instead of a dark screen with cursor only.


update: I turned off FileVault and the MacBook pro now shutdown smoothly. (It is not a fresh install, I updated it from maverick)

now trying to turn FileVault back on to see what might happen...


i also have a Mac pro and it is normal with FileVault off. But macpro is complicated I think.. Because you usually use multiple Harddisk.

Oct 19, 2014 1:33 PM in response to Ninnie_89

I had the same problem and just fixed it.


What I did:

- Launch Disk Utility > Select Macintosh HD > Verify Disk

Let the Verify run until it's done


- If you are seeing any error try the Repair disk

It's possible you need to restart (holding cmd+r while restarting)


- Next I did a verify disk permissions and a repair disk permissions


- reboot


After this the shutdown issue was gone!


Hope this solves your problem as well.

Macbook Pro won't shut down after installing Yosemite

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.