Level 2

176 points

My Kodak printer doesn't work with Yosemite

My wife and I share a Kodak ESP7250 printer connected with Wi-Fi. Since we upgraded to Yosemite, we haven't been able to print any documents.

I have gone to the printer utility and was able to print a test page.

But when I print a test item from Notes or text edit, the printer takes a long time, seemingly printing one line, waiting and then another line. Except the paper is blank, and the printer icon tells me that an unexpected error has occurred. I then open print the print utility which tells me that I don't have a connection.

I can shut everything down and repeat the steps above. The error my printer icon shows comes up before it laboriously prints the blank page.

I downloaded the Kodak utilities which tell me that my drivers are up to date.

I waited for the Kodak chat on its queue until it finally told me nobody was available, so maybe they know the trouble.

iMac, OS X Yosemite (10.10)

Posted on Oct 18, 2014 2:31 PM

90 replies

Howard Brazee Author

Level 2

176 points

Oct 30, 2014 1:00 PM in response to John Blanchard1

I have tried the work-arounds without luck. I would appreciate it if more people bugged Kodak to show how much we need our printers.

Oct 30, 2014 2:26 PM in response to Howard Brazee

Don't want to compromise security. Have been in touch with Kodak. They say they're working on it and will have it sorted in a few days.

Howard Brazee Author

Level 2

176 points

Oct 30, 2014 2:39 PM in response to wobblybuttocks

I hope the fix will be told to us all. I wish I knew when I'll get my printer back.

Nov 1, 2014 8:05 AM in response to Howard Brazee

The same thing has happened to me Kodak is not replying. Is it possible to take Yosemite off and go back to Mountain Lion?

Heidicha

Level 1

0 points

Nov 3, 2014 4:54 AM in response to Howard Brazee

Did you get a reply? I didn't. It's disgusting. I want to get rid of this Yosemite as it does me know favours if I can't use my printer and I can't afford a new one. Why should we buy new printers when our old ones work perfectly? There was no warning of this happening when I updated it and I only update because 'that's what you're supposed to do!" Have you had any luck?

esfrank

Level 1

0 points

Nov 3, 2014 1:53 PM in response to Howard Brazee

I posted earlier about my interaction with Kodak support on October 16, when Yosemite was first released. I implemented the workaround ("relaxed Sandboxing") and my iMac prints again. I'm holding off on upgrading my wife's MacBook Pro to Yosemite until Kodak provides an updated driver.

If you are not comfortable with breaking (or at least bending) Yosemite, DO NOT ATTEMPT TO IMPLEMENT THE WORKAROUND.

The good news relating to all this is that Kodak needs only to have their contractor(s) fix their installer -- the actual printing code works properly. The current Kodak installer places printer modules in locations that are no longer considered appropriate for print components.

DD-F

Level 1

0 points

Nov 5, 2014 1:38 AM in response to Howard Brazee

If you go to the Kodak website i found this info. Kodak are aware of the problem and are working on it.

http://support.en.kodak.com/app/answers/detail/a_id/49247/selected/true

Nov 6, 2014 2:53 PM in response to DD-F

Up front, I'm dumb about code, and the suggestions for workaround hurt my head. BUT, if the hieroglyphic workaround is known to work by Apple, what is stopping Apple from writing a fix and issuing it as an update for Apple customers who have had their printers stolen from them by Yosemite? BTW, 7250 AIO with the same insane problem. The suggestion to throw out our perfectly good printers is not a solution, it is arrogant and insulting.

Nov 6, 2014 3:11 PM in response to punchinnose

But to be fair to John Blanchard and/or whoever else came up with it, entering those lines of code did make my printer work again.

Nov 8, 2014 8:08 AM in response to frank271248

Tried the Relaxing Sandbox code, my Kodak c310 now works, Thanks

kiwijude

Level 1

4 points

Nov 17, 2014 7:29 PM in response to DD-F

Followed the instructions on the Kodak site... printer now finally working

Howard Brazee Author

Level 2

176 points

Nov 17, 2014 8:08 PM in response to kiwijude

Are you referring to the sandbox relaxing shown here?

http://support.en.kodak.com/app/answers/detail/a_id/49247/selected/true

I tried that once without luck. I could try it with my wife's computer, as she is the one that really needs the Wi-Fi.

But if we have to do special commands to relax the sandbox, does that make us more vulnerable?

kiwijude

Level 1

4 points

Nov 17, 2014 9:29 PM in response to Howard Brazee

Yes ... followed their instructions with no problems.

tengloy

Level 1

1 points

Nov 23, 2014 1:15 PM in response to Howard Brazee

The only immediate solution is to downgrade back to Mavericks , someone did that and it worked for them .I have the same problem with Yosemite 10.10.1

YES THE PROBLEM IS WITH YOSEMITE, So until a workround is available and Kodak pulls their finger out, you are stuck with everyone else, My printer is a

ESP 3250 so it dosent matter what printer you are using if you are with Yosemite its a no go. Downgrade and come back up when the problem is fixed.

Hope this helps

Nov 23, 2014 4:40 PM in response to DD-F

I did the relaxed sanding code and my printer will now print, however I can not photo print. I get a drop down menu for selecting 4x6, but when I try to print it just prints from the regular paper. It is close to Christmas and we usually do some photo printing, so if I can not get photo printing done will still be buying a new printer.

Is anybody else having this issue?

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My Kodak printer doesn't work with Yosemite