icon turned red after update to 12.0.1.26

My iTunes icon on my desktop turned red after I updated to 12.0.1.26. Does that mean something is wrong with my iTunes? It has never been red before.

Windows 8

Posted on Oct 19, 2014 12:04 PM

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13 replies

Oct 19, 2014 2:45 PM in response to gaetano259

gaetano259 wrote:


My iTunes icon turned red as well after installation but when I tried to open it came back with an error say it was not installed correctly. Has anyone else had rhis problem?


As given, the red icon is by design.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.

tt2

Oct 20, 2014 2:32 PM in response to choksheak

Just googling classic blue gave me a chance to change the icon to remove this stupid new icon. This update to version 12 just ruined my aspect to Apple and even more to iTunes. How does one drop back to older better designed and operating versions? I looked but could not be found unless I backup every version the idiots released.

Oct 20, 2014 2:40 PM in response to jrok72

If you really want to roll back to 11.4 uninstall all iTunes/Apple components, restore the pre-upgrade version of your library as described in Empty/corrupt iTunes library after upgrade/crash, then download and install from one of these direct links:


If you have trouble uninstalling or reinstalling see Troubleshooting issues with iTunes for Windows updates.


tt2

Jan 29, 2015 12:47 PM in response to lordFRZA

When I upgraded iTunes last week, it crashed my whole system on restart the next morning, and I had to choose a system restore point and remove it. the icon did turn red, i noticed.


thereafter, it told me that itunes was not configured for my area, nor for english, so clearly it didn't restore that properly.


I downloaded the latest version today and installed it with trepidation, so far it is working.


I hope it will continue to do so tomorrow. It took about 20 mins to install in total, which seemed inordinate. My laptop isn't old, and it's tuned up well.

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icon turned red after update to 12.0.1.26

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