Hi,
Here are my results. Any help would be REALLY appreciated. Thanks.
Problem description:
Macbook Air (2010) with Yosemite running EXTREMELY slow. Syncing in apps like Evernote takes forever, web pages slow to open, Excel and other files VERY slow to open (and crash somewhat frequently.
EtreCheck version: 2.0.11 (98)
Report generated November 5, 2014 at 2:58:38 PM CST
Hardware Information:ℹ️
MacBook Air (13-inch, Late 2010) (Verified)
MacBook Air - model: MacBookAir3,2
1 2.13 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Video Information:ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
LED Cinema Display 2560 x 1440
System Software:ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 0:52:41
Disk Information:ℹ️
APPLE SSD TS256C disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 250.14 GB (16.78 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:ℹ️
Western Digital My Book 1140 3 TB
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted> : 210 MB
My Book 3 terabit (disk1s2) /Volumes/My Book 3 terabit : 3.00 TB (1.07 TB free)
Apple Internal Memory Card Reader
Sierra Wireless, Incorporated Sierra Wireless Device
Beceem Communications Inc. Mobile WiMax SS
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper:ℹ️
Mac App Store and identified developers
Kernel Extensions:ℹ️
/Applications/AirParrot.app
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) Support
[not loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support
/Library/Extensions
[loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) Support
[not loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) Support
[loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) Support
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) Support
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) Support
[loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.d87) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.6) Support
[loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.6) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items:ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents:ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons:ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.installd.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents:ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.sony.BloggieSoftware.AutoRun.plist Support
[loaded] com.symantec.errorreporter-periodicagent.plist Support
[loaded] com.symantec.nis.application.plist Support
[running] com.symantec.uiagent.application.plist Support
Launch Daemons:ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.clearwire.cell.mac.roamingclient.connectionmanager.plist Support
[running] com.crashplan.engine.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[not loaded] com.sierrawireless.SierraReset.plist Support
[running] com.sierrawireless.SWoCMon.plist Support
[loaded] com.sonos.smbbump.plist Support
[not loaded] com.sonycorporation.BloggieInstallerAgent.plist Support
[running] com.symantec.deepsight-extractor.plist Support
[loaded] com.symantec.errorreporter-periodic.plist Support
[running] com.symantec.liveupdate.daemon.ondemand.plist Support
[loaded] com.symantec.liveupdate.daemon.plist Support
[not loaded] com.symantec.nav.migrateqtf.plist Support
[running] com.symantec.sharedsettings.plist Support
[running] com.symantec.symdaemon.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
User Launch Agents:ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] opt.plist Support
User Login Items:ℹ️
EEventManager ApplicationHidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
CrashPlan menu bar UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins:ℹ️
DirectorShockwave: Version: 11.6.5r635 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
RealPlayer Plugin: Version: (null) Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
NortonInternetSecurityBF: Version: 1.10.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins:ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Google Earth Web Plug-in: Version: 7.0 Support
Safari Extensions:ℹ️
Norton Internet Security
SafariRestore
Readability
Evernote Web Clipper
3rd Party Preference Panes:ℹ️
BrowserPlus Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Norton\nQuickMenu Support
Time Machine:ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 233.36 GB
Destinations:
My Book 3 terabit [Local]
Total size: 3.00 TB
Total number of backups: 100
Oldest backup: 2013-01-04 06:09:29 +0000
Last backup: 2014-11-05 19:32:12 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 250.14 GB X 3)
Top Processes by CPU:ℹ️
13% WindowServer
3% Google Chrome
2% Dock
0% SymDaemon
0% SystemUIServer
Top Processes by Memory:ℹ️
288 MB SymDaemon
198 MB LiveUpdateDaemon
155 MB Google Chrome
116 MB Microsoft Excel
86 MB Finder
Virtual Memory Information:ℹ️
160 MB Free RAM
1.18 GB Active RAM
1.17 GB Inactive RAM
1.02 GB Wired RAM
160.35 GB Page-ins
30.06 GB Page-outs