lindsaybits
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Q: Garageband was not able to install the new sounds

I'm on an iMac 21.5-inch (mid 2011) running Yosemite; 2.5 GHz Intel Core i5; 4GB memory.

 

A few months ago, I uninstalled GarageBand. Now I'm trying to reinstall it. I can get GarageBand 6 reinstalled, but I would like to get working with the latest version. I'm able to download the latest version from the App Store with no issue. It installs with no issue.

 

When I open it, it thanks for me downloading it, and then begins to download "an essential collection of sounds and loops." After a bit of downloading, it asks for my admin password; I enter it, and a few seconds later, it gives the error: "GarageBand was not able to install the new sounds. Close and re-open GarageBand to download and install them again." Closing and reopening GarageBand just takes me through the same loop (no pun intended). When the window is open, if I click on the GarageBand menu in the Apple bar, nothing happens.

 

It does not ask me to accept anything; I am signed into the App Store with the same Apple ID I have always used (it is the only one I have ever had, so that's not the issue). I am an admin on my Mac, so it's not a permissions issue. It's not a password issue either.

 

Things I have tried:

  • Rebooting into Safe Boot and opening from there; same issue.
  • Repaired permissions (it fixed oodles of things completely unrelated to GarageBand); same issue.
  • Creating a new admin profile and opening from there; it gives a different error, but the effect is the same.
  • Removed the program, trashed anything remotely related to GarageBand (preferences, folders, etc), emptied the trash, restarted the computer, reinstalled; same issue.
  • Installed GarageBand on top of itself, just in case; same issue.

 

I can't think of what else to try. Help!

 

For reference, here is a screenshot of what I'm getting stuck on:

Screen Shot 2014-10-19 at 10.37.58 PM.png

iMac, OS X Yosemite (10.10)

Posted on Oct 19, 2014 8:53 PM

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lindsaybits

Q: Garageband was not able to install the new sounds

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  • by fprefect444,

    fprefect444 fprefect444 Oct 23, 2014 1:04 PM in response to lindsaybits
    Level 1 (0 points)
    Oct 23, 2014 1:04 PM in response to lindsaybits

    Same problem!  Been frustrated by this for 3 months and nothing I try works.  Read and tried all the suggestions (and there are many) but no joy.  I had such hope that my recent upgrade to Yosemite 10 would fix this maddening problem but it did not.  This will be the first chronic problem I have had with Apple that remains chronic.

  • by jurassick,

    jurassick jurassick Oct 23, 2014 2:33 PM in response to lindsaybits
    Level 1 (0 points)
    Oct 23, 2014 2:33 PM in response to lindsaybits

    Same thing here. I even uninstalled Yosemite and went back to Mavericks, clean install, but still no good. Hope someone comes up with an answer. I guess guys at Apple don't even know of this error. OS X is becoming a mediocre OS, just like windows was back in the early 00s. Better put your engineers to work in making a better OS, rather than taking care of what cable people use to charge their iphones with.
    Anyway, if someone know how to fix this issue, please post.

  • by Helge1972,

    Helge1972 Helge1972 Oct 25, 2014 12:38 PM in response to lindsaybits
    Level 1 (0 points)
    Oct 25, 2014 12:38 PM in response to lindsaybits

    So I have I Garageband on my Imac and had it for several years, no problems, even after several upgrades. Still working just fine.

     

    Today I decided to install it on my Mac Mini and everything was fine until I got the same screen as above. I tried rebooting, verifying disk, repairing permissions and so on to no avail.


    Is there no response from Apple about this? None at all?

     

     

    I would never ever dare to blame Apple for messing up the install, but they could at least explain to me what I did wrong. This violence of silence is hurting me to much.

  • by dlabuguen,

    dlabuguen dlabuguen Oct 27, 2014 8:04 AM in response to lindsaybits
    Level 1 (0 points)
    Oct 27, 2014 8:04 AM in response to lindsaybits

    I'm getting the same thing!

  • by imntune,

    imntune imntune Oct 27, 2014 8:32 AM in response to dlabuguen
    Level 1 (0 points)
    Oct 27, 2014 8:32 AM in response to dlabuguen

    Same thing for me..i can't even open Garageband now, just keep getting that message.  Sent it to trash and downloaded again, but still getting the same message (I feel like I'm back with Microsoft Windows problems)

  • by lijoesat,

    lijoesat lijoesat Oct 27, 2014 9:21 AM in response to lindsaybits
    Level 1 (0 points)
    Oct 27, 2014 9:21 AM in response to lindsaybits

    Yeah man.. Am having the same problem.. just got a Macbook Pro recently and am having major problems with Garageband 10.0.3.. Wondering if I should've just stuck to Windows.. :-(

  • by sandipnirmal,

    sandipnirmal sandipnirmal Nov 1, 2014 9:53 PM in response to lindsaybits
    Level 1 (0 points)
    Nov 1, 2014 9:53 PM in response to lindsaybits

    Screen Shot 2014-11-02 at 10.18.58.png

    Same thing happening with my Macbook pro 13" as well. I am not able to use Garage Band from the time i have installed Yosemite. I have re-installed Garage Band  at least 4-5 times by now.

  • by lijoesat,

    lijoesat lijoesat Nov 2, 2014 1:09 AM in response to lindsaybits
    Level 1 (0 points)
    Nov 2, 2014 1:09 AM in response to lindsaybits

    Hey guys... i found something that might help.. http://chentiangemalc.wordpress.com/2012/06/28/case-of-the-continually-failing-g arageband-software-update-macos/

     

    Point to note.. the upgrade finally worked me for but I think the exact procedure given in the link is not applicable to all systems. For me I had to completely delete the cached files in /private/var/folders (everything.. not just the GB cache). Temporarily some other media files also got deleted but after I installed Garageband update, everything was back in order. This guy was an absolute life saver. Have been struggling with this problem the entire week!

     

    And not a peep form Apple the whole time. There are many Garageband users who are having this problem and no one form Apple had any advice to give!

  • by Helge1972,

    Helge1972 Helge1972 Nov 2, 2014 3:02 AM in response to lijoesat
    Level 1 (0 points)
    Nov 2, 2014 3:02 AM in response to lijoesat

    I remember doing something quite similar when the Maverick/Lion upgrade got stuck for days. I will give it a try as soon as possible.

  • by Helge1972,

    Helge1972 Helge1972 Nov 2, 2014 4:03 AM in response to lindsaybits
    Level 1 (0 points)
    Nov 2, 2014 4:03 AM in response to lindsaybits

    The solution Lijoesat posted above worked for me!

     

    First I found the private/var/folders/ (and then lots of gibberish folders) and singled out two garageband files and deleted them. This did not work.

    I then deleted everything which may or may not be a good thing, I am an idiot, I have no idea if these are extremely important files or not!

    I tried to empty the trash bin after but many files was locked and Garageband would still not install.

    I did a restart of the computer, emptied the bin successfully and tried to install Garageband again and it worked fine!

     

    The inserted picture show some of the folder structure, I deleted everything after private/var/folders/

     

    Uten navn1.tiff

  • by lijoesat,

    lijoesat lijoesat Nov 2, 2014 7:12 AM in response to Helge1972
    Level 1 (0 points)
    Nov 2, 2014 7:12 AM in response to Helge1972

    that's awesome! I did the same thing first. Deleted only the two GB files but that didn't work. Though I'm not sure if you should've emptied Trash. I kept all the files there just in case. Still worked for me. Are you having any other problems after deleting those files?

    in any case, it was great relief to finally get all the sounds and loops. So bloody frustrating the whole week was. Hope it helps other here too.

  • by Helge1972,

    Helge1972 Helge1972 Nov 2, 2014 11:49 AM in response to lijoesat
    Level 1 (0 points)
    Nov 2, 2014 11:49 AM in response to lijoesat

    I havent found any problems yet. Before the restart I got some horrible error messages in the Appstore but a restart fixed that. Now I only find one odd message about installing Yosemite (it is installed, works great) in the appstore but I do so on the other computer as well so I guess it is not relevant. Everything else looks normal.

     

    Oh, forgot to mention. Yesterday I installed iLife 2011 from DVD and this old version works on Yosemite! It even updated itself through the appstore but it did not upgrade to the newest version. I then went ahead to try to install the new version on top of this older one but it then made the same failed install separate from the 2011 version as if they were two completely different programs. The iLife 2011 version works fine though. So I have two versions now.

  • by HangTime,

    HangTime HangTime Nov 2, 2014 12:05 PM in response to Helge1972
    Level 9 (50,606 points)
    Nov 2, 2014 12:05 PM in response to Helge1972

    Helge1972 wrote:

     

    ...as if they were two completely different programs.

     

    they are.

  • by lijoesat,

    lijoesat lijoesat Nov 3, 2014 5:22 AM in response to Helge1972
    Level 1 (0 points)
    Nov 3, 2014 5:22 AM in response to Helge1972

    sounds good then. I haven't upgraded to Yosemite yet. I was just wondering if you are having any problems with Garageband or Logic Pro with Yosemite?

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