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Garageband was not able to install the new sounds

I'm on an iMac 21.5-inch (mid 2011) running Yosemite; 2.5 GHz Intel Core i5; 4GB memory.


A few months ago, I uninstalled GarageBand. Now I'm trying to reinstall it. I can get GarageBand 6 reinstalled, but I would like to get working with the latest version. I'm able to download the latest version from the App Store with no issue. It installs with no issue.


When I open it, it thanks for me downloading it, and then begins to download "an essential collection of sounds and loops." After a bit of downloading, it asks for my admin password; I enter it, and a few seconds later, it gives the error: "GarageBand was not able to install the new sounds. Close and re-open GarageBand to download and install them again." Closing and reopening GarageBand just takes me through the same loop (no pun intended). When the window is open, if I click on the GarageBand menu in the Apple bar, nothing happens.


It does not ask me to accept anything; I am signed into the App Store with the same Apple ID I have always used (it is the only one I have ever had, so that's not the issue). I am an admin on my Mac, so it's not a permissions issue. It's not a password issue either.


Things I have tried:

  • Rebooting into Safe Boot and opening from there; same issue.
  • Repaired permissions (it fixed oodles of things completely unrelated to GarageBand); same issue.
  • Creating a new admin profile and opening from there; it gives a different error, but the effect is the same.
  • Removed the program, trashed anything remotely related to GarageBand (preferences, folders, etc), emptied the trash, restarted the computer, reinstalled; same issue.
  • Installed GarageBand on top of itself, just in case; same issue.


I can't think of what else to try. Help!


For reference, here is a screenshot of what I'm getting stuck on:

User uploaded file

iMac, OS X Yosemite (10.10)

Posted on Oct 19, 2014 8:53 PM

Reply
65 replies

Oct 8, 2015 2:45 AM in response to allenjd

Thanks allenjd!


I spend almost a day trying to solve this issue after I had installed El Capitan (clean install on external SSD). I've tried all the mentioned solution in this tread (Reinstall OS X, update Java RTE, download and install manually the packages...) but all failed.


Temporarily disabling the MDS daemon solved the problem for me. Before download/installing essential & additional content I disabled Spotlight indexing by:

sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

and once completed i enabled Spotlight indexing by: sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist


I can't believe Apple doesn't fix a problem like this in a widely used software as GB 😟

Dec 18, 2016 1:41 AM in response to pablote83

You might want to try the following, which resolved the audio loop installation issue for me:

  • Remove ~/Library/Containers/com.apple.garageband10
  • Open GarageBand, create an empty project with some software instrument
  • Select Garageband > Sound Library > Reinstall Sound Library
  • When downloading has finished and you're asked to authenticate for installation, replace your full name in the dialogue with your account short name (e.g. full name :"Test User", account short name "testuser". You can find these in System Preferences > Users & Groups > Unlock to make changes > Secondary click on your account name > Advanced Options. do not change anything in this dialogue, just verify the account short name


Once I had done these steps, I was able to install the "Learn to play" sessions one after the other...

Garageband was not able to install the new sounds

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