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FaceTime making strange clicking sound since OS X 10.10

Hi everyone,

I'll make it short. I am running an early 2011 - 13" MBP with 8gb ram, 500gb hdd, and OS X 10.10. Maybe I haven't been phrasing my issue correctly in google, but I may have a unique problem: as of updating my Mac to OS X 10.10, I am experiencing an issue with FaceTime video calls or voice calls (using FaceTime audio or the iPhone handoff feature) where all I can hear is a strange clicking sound, like static. The other person can hear me fine and I can see them fine if on FaceTime video, but I can't hear them.

I've tried checking my sound and microphone inputs/outputs before, during, and after the calls, and everything remains unchanged. The sound on every other app and in iTunes works just fine and I can hear people just fine if I have an external bluetooth speaker connected, but when using the Mac's sound output, I get the crackling sound. Please advise.

MacBook Pro, OS X Yosemite (10.10), FaceTime, audio, sound, clicking

Posted on Oct 20, 2014 1:29 PM

291 replies

Nov 12, 2015 2:28 AM in response to laul

I think you are right on the money. I actually found this post because I am having the same problem on my Early 2011 MBP. I've been trying to figure it out for months. I do a lot of audio production and this problem is surfacing in all applications (even after clean install) as well as at boot. I can't figure it out. I've done clean install with mavericks, yosemite, and El Capitan, and the problem won't go away. I am trying to figure out if it has something to do with a bad SATA cable to my hard drive as I am also getting corrupted and misread audio files left and right. Hardware test passes everything though. Also considered the possibility of a virus or rootkit changing my settings whenever it feel like. I dunno. Anyone figure this out? Apple says nothing is wrong, but then again, apple has been sucking since they killed snow leopard, or even mountain lion for that matter.

Nov 12, 2015 2:32 AM in response to santarelliv

Yes sir. I share the exact same sentiments. Apple is no longer about the end user. Customer care has gone down the tubes. Genius's don't listen to you anymore and most of them don't have a clue in the first place. I hate windows, however, I actually here genuinely good things about windows 10. I hear its kind of like the snow leopard of windows.

Nov 17, 2015 12:40 PM in response to Mike From O'ahu

when is this going to get patched, facetime is useless it just pegs the audio and when i kill facetime it goes to normal. APPLE EVERYBODY HAS THE SAME PROBLEM

Nov 26, 2015 10:05 AM in response to Mike From O'ahu

Is this problem solved in OS X 11 (El Captain) ?

Nov 27, 2015 7:41 AM in response to ^awesome.ky^

^awesome.ky^ wrote:

Is this problem solved in OS X 11 (El Captain) ?

FaceTime audio has been working fine for me in El Capitan.

Dec 15, 2017 10:32 PM in response to Mike From O'ahu

So I be ft my friends and I be hearing things and it gets annoying what should I do I tried settings and I have no clue !

FaceTime making strange clicking sound since OS X 10.10