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safari iOS 8.1 freeze and slow

Hello,

i have same problems with ios 8.1 with my Ipad3. when the Google search shows me the results, the blue links does not respond when I tap. Safari was as if frozen. I have to drag the page up or down so that the link becomes active again. Further the application is very slow. Today I tried iPad Air it was same thing !!!!


the problem persists since updating iOS8.0.0. I am very disappointed with Apple.


excuse me for my english, I am french.

iPad (3rd gen) Wi-Fi + Cellular, iOS 8, safari

Posted on Oct 20, 2014 1:23 PM

Reply
671 replies

Nov 4, 2014 6:33 AM in response to noremacniai

I see you have never bothered reading the "Terms of Use" for this forum!


Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:

  1. Speculations or rumors about unannounced products.
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Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer.

YOU did agree to those "Terms of Use" when you came to this forum!

Apple Support Communities Terms of Use

https://discussions.apple.com/docs/DOC-5952

Nov 4, 2014 6:40 AM in response to Jeff 12

How about you just go about it the way the forum was set up ... that is ... "users helping other users" in asking for a solution that they can implement, and then receiving a solution that they can implement.


AND ... since users here don't know everything ... that's why Apple has set up the Official Apple Support channels ... which does not require coming here on this forum in the first place. A person can use the "first point for stopping" at Apple Support.


SO ... when other users don't have a solution for you ... that's NOT your cue to start a "gripe-fest" ... but it's your cue to "go to Apple Support" ... :-) ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/

Nov 4, 2014 6:49 AM in response to Mohammadfts

Have you reset your iPad to its factory default condition to test it out that way? If not, then follow the instructions below.


First you should use your iTunes program to do your backups. Be sure to know how the backups work and what is included and what is not. This is a key point for having a successful outcome. Then, when you run the iTunes program on your computer to set up the factory default condition on your iPad, make sure your computer anti-virus programs are turned off, for the time being.


Then at this particular time do not restore your backup, so you can test out your iPad in its factory restored and pristine condition, and note if any problems remain. If any do, then "these" are the ones to take to Apple Support, if for no other reason than for the software engineers to analyze and figure out what is going on. The fact that you present these engineers with a "factory default iPad" then takes away any possible connection to your apps or your data - which has caused some problems with other users on this forum. You need to remove all possible connections with your own personal usage, in giving the Apple software engineers some clean data to work with.


After all that, then you can restore your backup, and go from there forward with either your Apple Support ticket -or- you may find out that things are working normally again. I've already lost count of HOW MANY USERS here on this forum have come back to me and told me that this solution has solved their problems. And, as it is with "solutions" there is not a "one solution fixes all" situation here. I'm just relaying to you one solution that has had a whole lot of success here.


The first few links below are about your backups ... and so make sure you understand them sufficiently. And then the last link is for using your iTunes program to reset your iPad to its factory default condition ...


Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

https://support.apple.com/kb/HT5262


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

http://support.apple.com/kb/ht4946


iOS: Troubleshooting Encrypted Backups

http://support.apple.com/kb/TS5162


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Nov 4, 2014 8:12 AM in response to Star Traveler

I actually tried everything, restored 8.1 from PC, restored 8.1 from MacBook and still have issues. Although it helped a bit, my iPad 3 is still experiencing general slowness and Safari is the worst. Wish I could have gone back to iOS 7 until apple fixes the remaining issues.


I finally decided to sell my iPad 3 and bought a Nexus 9 as either apple isn't acknowledging the problem or the iPad 3 has a hard time with the new update.


I just wish apple would have let me downgrade.

Nov 4, 2014 8:16 AM in response to Nuf@n

Actually Apple does acknowledge any problems in the "most useful way" ... which is ... issuing any necessary fixes that they have analyzed and have provided solutions for. That's why we've had 8.0.2 from iOS 8.0 ... and why we've had 8.1 from iOS 8.0.2 ... and why we'll also have iOS 8.1.1 (or whatever they're going to name it ...). You can be ASSURED Apple is certainly addressing the problem and doing so in the MOST EFFECTIVE WAY.

Nov 4, 2014 8:28 AM in response to Star Traveler

I sure hope they are taking a look at these issues.


I understand that they have to realease software on schedual but it should be fully tested first. I don't want to start a war but it's funny how you don't mention 8.0.1 which killed cell service and touch id and was pulled after about an hour. How can something like this happen. I assume they would test on all devices before releasing an update. This is what happens when you rush things and try to get your updates out before your competitors.


I've never seen an iOS update with so many problems. Quality assurance in my opinion really was lacking for this release.

Nov 4, 2014 8:31 AM in response to Nuf@n

Nuf@n wrote:


... but it's funny how you don't mention 8.0.1 which killed cell service and touch id and was pulled after about an hour.


That wasn't relevant in my mind, precisely because it lasted only an hour or two. You only get the "early adopters" that do that kind of stuff (get something in the first hour) and they know very well how to deal with issues, or else they wouldn't be early adopters.

Nov 4, 2014 11:07 AM in response to Star Traveler

Star Traveler wrote:


If you're into conspiracy theories, then yes you'll believe the press is complicit in covering it up ... LOL ...


BUT ... the actual fact of the matter is that the press isn't reporting "the disaster" because there is no disaster ... only a very few out of the overall installed user base ... having any major problems!


Of course to the very few who are having some major problems ... it seems like a 100% to them ... :-) ...

Well at least 143 people that have come across this topic on this forum are having issues, that is quite a few if you ask me. Extrapolate that number to the total user base, not everyone that owns an iOS device uses this forum and not all that do have come across this thread.

safari iOS 8.1 freeze and slow

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