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Random Blue Screen Crash with 5S and iOS 8.1

Since upgrading to iOS 8.0 my iPhone 5S randomly gets blue screens and then crashes and goes into a loop of boot up, blue screen, reboot, blue screen, reboot...etc. My 5S did this again today when during my upgrade to iOS 8.1 via USB and I was forced to do a factory restore on it. The blue screen is still occurring after the restore and 8.1 upgrade. Is this a known issue? I was hoping this was going to get fixed with 8.1 but unfortunately, it doesn't look like it has.

Posted on Oct 20, 2014 3:04 PM

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Posted on Oct 21, 2014 4:50 AM

I have that same problem too. My phone is iPhone5S.

130 replies

Oct 22, 2014 7:32 AM in response to flyboymatt04

I put my phone in DFU mode and plugged it into iTunes. iTunes recognized it as an iPhone in recovery mode. I downloaded 8.1 on my computer and it installed it to the phone. It completely wiped everything clean and I restored from the latest iCloud backup. So far so good!


Must have been something wrong with the version of 8.1 that I got over wifi...

Oct 22, 2014 12:21 PM in response to Mogwai13

Same as everyone before. Had trouble first while updating from 8.02 to 8.1.

This is the third time that while listening to a podcast the Phone goes to a blank gray screen then is stuck in a loop with the apple logo and this blue screen.

When connected to itunes I was able to restore once and get it back to normal only to fall into the same loop again.

Here is a picture of the blue screen I am reffering to.

Iphone 5s. 16GB


User uploaded file



I have since backed up and updated my ipad.

My wife's iphone 5 and my opd iphone all with the same USB itunes and cables. No problems with any of those. I know then that it has to be the iphone 5s and its update thats rendering me phoneless.

Oct 22, 2014 7:23 PM in response to Mogwai13

What a pain ! THE ONLY SOLUTION THAT HAS WORKED FOR ME WAS TO RESTORE MY PHONE ON iTUNES. I updated my iPhone 5s with the 8.1 update and it went into the blue screen loop after rebooting. I held down my home/ lock to turn off my phone, but it continued to loop when I turned it on. So I connected it to iTunes to recover it. Luckily my phone was backed up so I could recover my info. Apparently a lot of people have been having this problem, when I called my cell service for report I was told that it was a known issue, so I am hoping they fix this. What a nightmare !!

Oct 24, 2014 11:43 AM in response to Mogwai13

Had the same problem today with my 5s!

I tried to connect it to iTunes as suggested - it didn't work. 😮 Pressing home and power button at the same time didn't work for me either so I was already thinking about throwing the phone out of the window...but luckily my co-worker knew the solution 😍


Here's what helped: connect the iPhone via USB to your computer, then press home and power button at the same time for 10 seconds. Let go of the power button and press home for another 10 seconds (DFU mode). Your iPhone should now connect to iTunes - if not, unplug the phone and repeat until it works. You should be able to update via iTunes.

Random Blue Screen Crash with 5S and iOS 8.1

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