Random Blue Screen Crash with 5S and iOS 8.1

EXACT SAME ISSUE HERE!! I WAS ON iOS 7.0.1 WHEN THE ISSUE STARTED (64GB/5S) AND DID A FULL RESTORE AND UPDATE TO 8.1.2 WHICH DIDN'T HELP.

APPLE I THINK IT'S PRETTY UNACCEPTABLE THAT THERE HAS BEEN NO REPLY AS OF YET. THIS IS NOT A SMALL PROBLEM WE'RE HAVING HERE AND A MAJOR INCONVENIECE. UNFORTUNATELY WITH REPORTEDLY NO HELP FROM GENIUS BARS, NETWORK PROVIDERS OR DISCUSSION FORUMS , THIS REALLY MAKES ME LEAN TOWARDS LEAVING APPLE AS A LOYAL CUSTOMER.

EVEN A REPLY SAYING/ADMITTING 'WE'RE STILL LOOKING INTO THIS' IS BETTER THAN NO REPLY AT ALL!! 😠

⚠😟APPLE PLEASE HELP US😟⚠

How about turning off the caps lock. It not only makes your post harder to read but all caps indicates your are yelling and is considered by many rude.

As for getting a response from Apple on this site its not going to happen. If you want a response take your phone into an Apple store or an Authorized Apple Service Provder and have the phone examined.

Keep like that Apple, what a shame, we miss you SJ. Starting to look to Samsung

mdesevilla wrote:

Starting to look to Samsung

Go ahead. What you buy makes no difference to anyone here.

Thats right!!, the difrence is for me. L

What is the latest on this problem, is it still happening?

In mid Dec 2014 I had a rash of blue screens on my 1 year old iPad 2 after updating to iOS 8.1.2. Without really knowing what I have done to fix it itl has been OK for about three weeks, so hopefully it won't recur. My only clue is that I went to Settings - i Cloud and turned off Synch for all apps, also deleted unwanted games.

Is it possible that Apple could have done an automatic update while online without my knowledge? I have this nagging doubt that it will remain OK.

Apple have been quiet on this problem but by the large number of posters on the subject it has been pretty widespread, surely there must be a fix.

same problem with iphone 5s after ios 8 update, apple should allow downgrade to 7 or even 6 for temporary solution.

afraid to do any update in the future anymore, will stay outdated, won't fix until it's broken!

Has your problem gone away? I agree with your concern about installing updates until they have stood the test of time.

So far so good with my Ipad since mid December but we don't give it a demanding time. My wife likes to use it for games (mostly Candy Crush) plus internet use via wi-fi, also storage of family pictures and occasional emails.

If I had to make a guess as to the cause of the BSOD I would say that it's tied up with iCloud and synch for all apps. Try going to Settings > iCloud and turn off the synch buttons for apps. It could be that there are certain apps that iOS 8.1.2 doesn't like. We do not use iTunes and as far as we are concerned it is an unnecessary feature, but it should be available on an expensive tablet.

Apple really need to get their act together before their good reputation melts away, brand loyalty will only stand so much.

Add me to the list of people having a problem with the blue screen of death. My phone is 6 weeks out of warranty. I went into the apple store on Friday and was told it was a hardware problem and that it would cost me $269 to replace the phone and that will only give me a 90 day warranty. I'm currently trying to limp along and continue to use the phone but the problem seems to be getting worse. Today the phone went into panic mode (as the guy at the Genius Bar called it) about 8 times. Very frustrating. I'm really hoping someone can come up with some kind of fix but I'm not holding my breath.

If Apple determined you had a hardware problem then the only fix is to replace the phone. Software will not fix broken hardware.

Just seems odd to me that these "hardware" problems started 1 week after I finally updated to IOS 8. I was purposely avoiding doing that because I had heard stories from others that were having problems.

stace1207 wrote:

Just seems odd to me that these "hardware" problems started 1 week after I finally updated to IOS 8.

What else haven't you told us?

i have the iphone 5s and this has been happening to me also , its very irritating knowing that i payed so much money for a phone that crashes all the time

I also have the iphone 5s and am experiencing this issue. My phone is out of warranty by about 1.5 months. I went into the apple store and was told the same thing by the technician that many of you have posted. $269 for a replacement phone with a warranty of 3 months. The person who was helping me initially thought it was a software problem and specifically told me "Apple products do not have a blue screen of death. That is a PC thing." I am sorry, but as far as I can tell, my screen turns blue and the phone shuts down...that is a blue screen of death. The same thing happened to my fiance's iphone 5s and it happened with increasing frequency until it completely died. Call it what you want, but it is evidence of some type of failure.

If it is a software problem, then it's Apple's fault and they should take care of it.

If it's a hardware problem, then Apple is producing a poor quality product that costs $600 to last just over a year. They should also take care of that.

Unfortunately for now, Apple is refusing to acknowledge this issue or take responsibility. I really hope that the nightly news or viral internet chains will catch wind of this and it will become a big reputation/branding deal so that Apple can no longer make the claim that their products are "high quality and do not experience blue screens of death." I will try again at the apple store before I try to make a decision about how to move on from here, but I've never loved Apple before and had another bad experience with an ipod years ago...I am starting to fear I will have to jump ship and learn a whole new phone.

I'll update if anything changes and in the mean time if anyone finds out a fix, post it!

Correction to my last post, my Model is an iPad 4 Retina. Although we have had no more BSOD (blue screens) since mid-December, there have been two occasions recently when the screen goes dead, displaying only the Apple logo, no obvious reason. This requires a manual reset using the home and on/off buttons simultaneously. No great deal but not very confidence inspiring.

If Apple are to maintain their reputation they must address these problems which often seem to happen just outside the 1 year guarantee period. Just to acknowledge that there is a problem would be something.