iPhone 6 plus rear camera blurry/wobbly (not focusing)

How did you find this out? I bought my iPhone 6+ in 2014, and the camera stopped working a couple months ago. But just got the new 7+, bc I was tired of not having a camera ph that didn't work! :-(

Can I still get a new iPhone 6+, since it's a defect issue?

Hey yeah well, I got my new iPhone 6 Plus today, and for about 20 mins I had the same problem, it was not taking pics properly. But after taking quite a lot more pics it suddenly stopped on this picture so I think mine just needed getting used to? Not sure

So, I have this issue and my device falls under the "not eligible for repair" category. This is EXTREMELY frustrating seeing as how my phone is obviously experiencing a known issue, but somehow isn't eligible like the others? *** Apple?

Hello, I was also experiencing this problem and I think that I may have found a solution. While trying to figure out what was wrong, I came here and saw something about the camera lens making a vibrating sound while in any app that had a camera pulled up. I happened to hear this and was figuring out what was wrong. Upon closer inspection of my camera lens, I noticed that my camera wasn't in the correct space. It was to the right of the ring about 1mm. I hit my phone against my wrist in the opposite direction of where the camera was more to and check back in the camera app. To my surprise, my camera was working just fine now. I hope you found the helpful.

-Allan

If you bought one in between September 2014-January 2015, Apple is offering a free device swap if you are having this issue, even if you don't have warranty. If you have a cracked screen, you must get a screen repair from Apple first.

It's hit or miss. Supposedly the store will replace them for about $59 - your milage may vary. Lots of people have bad luck with Apple at the Genius Bar. Maybe my store makes so much revenue (Long Island) that they always treat me well. They've taken care of me MANY times, no issues, no problems.

That said, the replacement cameras are inexpensive and a quality tech can replace it for you without a problem. It's certainly easier than repairing an iPad, and you'll have a fully functional phone once again! Good luck.

I've been having a continuous battle with this issue. I got my 6 Plus back in September of 2016, on lease from Sprint. I got it and two weeks later Sprint decided to discontinue the 6 Plus from their lineup. I love the phone and had no issues until around the beginning of November 2016 when the camera started having these same symptoms. After doing some reading (in this thread), I called my carrier, they said contacting Apple would be my best bet. I did, and the folks at the Genius Bar fixed it up. About a month later at Christmas time, the camera starts acting up again. I wait to make a repair appointment and talk to Sprint. They tell me again, take it to Apple. I take it to them and they find it odd and go ahead and replace the entire phone with another one. This solves the issue for about three weeks. Symptoms arise again and I call Apple. They seem confused over the phone so I make another appointment. They replace the camera (now in a new device having the same problems) and I take it back with no problem. This was 3 weeks or so ago (it's just now May 4th 2017) and I am experiencing the same phone malfunctions AGAIN! Not very happy with the product I jumped for. I left a cheaper prepaid plan with a fully functioning Android device to "upgrade" to the iPhone, with which I'm having highly unexpected hardware issues.

Make this right Apple! I shouldn't have to visit your Genius Bar on an almost monthly basis to own your device. I love phone, but not this continuous problem.

I'm in the same boat. I have the 6splus so it isn't eligible for warranty. I could pay $100 for my Apple care, but I may be sent a refurbished phone, or have to pay full price if my issue isn't "their fault" but I'm not ge only one with this problem apparently. My phone has never been out of the case since I purchased it!

That is exactly what mine looks like. My normal action would be to just get a new phone but it seems like such a waste of money. Did this cost you anything? The hassle of taking it somewhere just to find out I need a new phone anyway is preventing me from doing anything

Hello , I have been having the same problem with my iPhone , with its back camera not focusing and being wobbly as well, and when you try taking a picture with the back camera you can listen to a little sound . Do I go to the Apple Store to get it fixed or a replacement ?

Hi guys

I can see this thread started in Oct. 2014, but I'm experiencing the same symptoms with my iPhone 6S Plus as of recently.

The camera shakes incredibly, have to take several pictures and choose the one with the less blur / shakyness. I can also hear a click when changing from photo to video and back.

Seems the stabilizer is not working alright. Nothing have improved at software level - resetting the iPhone, updating the iOS, etc.

Seems to me a hardware problem.

Any thoughts?

Thanks in advance.

Neik

Back/selfie camera works fine.

Front-facing never focuses.

Image wobbles, can hear clicking and can see the lens vibrating in phone.

Do not and have never had a magnetic ring or anything for camera attachments.

When I take a magnet and hold it on the top edge of my phone above where the camera is, the camera focuses perfectly.

This started after the latest software update.

I will be bringing my phone to the store for replacement.

Hi AlexD14

I completely share your problem description.

How did you come with the idea of the magnet close to the camera lens? I did perform this trick and incredibly the camera doesn't wobble and focuses perfectly!

This suggests to me a hardware related issue, although as you said, this problem started in my case after upgrading to iOS 10.3.3

I will definitely try to "downgrade" my iOS version If a manage to do so but will try to go as well to a Genius appointment on this regard.

Thanks for your support on this matter, good luck!

Neil

This is the exact sand issue my iPhone 6 plus is having. Seems to be related to the active image stabilizer and pointing the camera at anything with a refresh rate such as a 60hz light bulb or a TV.