iPhone 6 plus rear camera blurry/wobbly (not focusing)

iPhone 6 plus rear camera is not focusing, won't remain stable and is blurry no matter how still I get whether video or picture. Automatic or manual focus not working either. Front facing camera works fine. Seems OIS isn't doing anything but making it worse.

Here is a photo(below) taken while completely still that never focuses automatically or manually and is vibrating vertically as if taken in motion.

Videos become wobbly and out of focus. Link: https://vid.me/Nxh

Steps I have taken:

1. Closed all apps and forced reboot of phone.

2. Reset all settings.

3. Restored phone to latest 8.1 software and set up as new phone.

Results still the same even if I use 3rd party camera/video app.

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 8:58 PM

175 replies

Aug 27, 2016 6:41 AM in response to oneZer01

I have this same problem on my iPhone 6s Plus rose gold can someone please help me

Nov 17, 2016 9:44 AM in response to oneZer01

I am having this same issue and apparently my phone is not covered under the replacement program....not at all happy

adtse

Level 1

32 points

Nov 20, 2016 2:13 PM in response to oneZer01

Hey people, great news. Apple started a program to replace iPhone 6+ camera for free if you are experiencing this issue.

Click here to go to that page about free replacement. If you don't have any damage and malfunction (Except bad camera), they will replace it for free even if you don't have warranty. Did you buy it between September 2014 and January 2015? If you did you are eligible.

As with this video below, which someone has posted in this forum, the image is like bending. I do not really know what the cause is for the image to be bendy/wobbly. It may be an issue with the focusing lens. Click here to go to the video, mentioned by someone in this forum.

MSS02

Level 1

4 points

Dec 12, 2016 5:36 AM in response to Silfverby

How long did it take for apple to fix your camera?

tomer998

Level 1

4 points

Mar 21, 2017 3:26 PM in response to oneZer01

Apr 2, 2017 4:45 PM in response to oneZer01

If my warranty is out can I still get a new one?

Jun 14, 2017 7:16 PM in response to oneZer01

I have the 6s plus and mine has been doing the same thing you all are talking about. Unfortunately the warranty is only for the 6 and 6 plus. I don't know what to do to fix it.

Ayat2017

Level 1

4 points

Jul 9, 2017 4:05 PM in response to DHIGZ64

Did you still have warranty ?

Jul 9, 2017 6:37 PM in response to ClemCCEvans

I haven't taken it to see if it will cost me because the closest Apple places are at least an hour away. A local shop can repair it for $80 but it would void my Apple care

Aug 10, 2017 1:06 AM in response to oneZer01

i have also same problem, but i replace it with other working camera. now working fine.

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iPhone 6 plus rear camera blurry/wobbly (not focusing)