iPhone 6 plus rear camera blurry/wobbly (not focusing)

Had my phone replaced as part of iSight camera replacement program, the phone I received is supposed to be new but the serial number shows that the phone is 6 months old, with the high demand for 6 plus, I doubt the phone is new and set on a shelf for 6 months, also the battery is draining really fast and nothing changed in terms of the camera blurring issue. Anyone had similar experience?

No, the phone is supposed to be a service replacement unit which may be new or may be refurbished.

Ive had my phone repaired and replaced with no quibbles twice. yet today its doing it again. I thought the recall / replacement was for an improved isight part. if it is its not fixing the issue.

mordzyUK,

This is UNBELIEVABLE!

I sent my iphone for iSight Camera replacement two week ago to New York Grand Central Store and it just came back with exactly the same blurry problem!!!

How can that happen?

They supposedly replaced the camera for a new one, haven´t they tried it out for proper functioning before sending it back?

Please, can anybody explain this to me?

I will make a huge complain though but what if I get a second broken camera as it has happened before to other people?

Is it a problem of the camera or the phone itself?

I do not know what to do.

I am an Apple fan, but this really doesn´t seem to be the best I can expect from Apple!

To be honest i can't fault apples service. I can only imagine the pain id get from any other large retailer with a fault. The first time in store they also diagnosed a wifi fault so just swapped my phone. After a week or two that developed the same fault so i went in to the store. I was told that this time I should have the part fixed as it was different to the original and would correct the issue. The girl told me it would be 45 minutes so I did a bit of shopping then collected it all fixed.

Unfortunately its doing it again so i can only assume that its not a new component. and its something I'm doing to cause it. I have a call scheduled from tech support tomorrow so will update the thread.

You cannot fault the service? Who then?

This is not something we´re doing wrong!

Apple ordered an "official replacement program" exactly for this problem, they exchanged the camera accordingly and it is still malfunctioning!!!

No excuses whatsoever. They must provide for a solution NOW.

My iPhone 6+ 64GB is just like yours--not wavy, but definitely seems to be stuck at a fixed focus of about 6"-8". The farther you get away from the subject, the blurrier the subject is. And it started doing this suddenly about two weeks ago. I have wiped my phone, reset it as a new phone, added NO apps, and it still does this. I've had to argue for two days, but, thankfully, Apple is now willing to replace my phone. (I would have gone to an Apple store, but the nearest one is four hours away.)

I just updated the firmware and it fixed it.

Has anyone had issues with the new 6S Plus???

FIXED!!

Finally found the reason why the stabilizer was acting as if it just downed a bottle of Jack Daniels. After my camera went on my first iPhone 6 plus, apple was good enough to send me a new one. After about a month the camera started doing the same exact thing, it had jumped off the wagon once again. Being a mechanical engineer and a stubborn man I decided to fix it myself. Got on Amazon, bought a replacement and installed it, all was good for about a week and here again the camera started acting white girl drunk.

I decide to take it apart once again and investigate, after close inspection there was small metal fragments stuck to the camera housing. Intrigued I looked at my other original camera that I had swapped out for the one from amazon and that too had metal fragments on it. Being that I work in the automotive industry I am around metal and machining every day. The stabilizer in your phone uses electromagnets and metal build up on the housing will effect proper functionality of your camera. Long story short after cleaning the housing on both cameras they operated like new! To say the least I was pumped and felt the need to share this information with anyone having similar issues. I'm not too sure how these forums work but if you have any questions let me know, good luck!

FIXED!!

Finally found the reason why the stabilizer was acting as if it just downed a bottle of Jack Daniels. After my camera went on my first iPhone 6 plus, apple was good enough to send me a new one. After about a month the camera started doing the same exact thing, it had jumped off the wagon once again. Being a mechanical engineer and a stubborn man I decided to fix it myself. Got on Amazon, bought a replacement and installed it, all was good for about a week and here again the camera started acting white girl drunk.

I decide to take it apart once again and investigate, after close inspection there was small metal fragments stuck to the camera housing. Intrigued I looked at my other original camera that I had swapped out for the one from amazon and that too had metal fragments on it. Being that I work in the automotive industry I am around metal and machining every day. The stabilizer in your phone uses electromagnets and metal build up on the housing will effect proper functionality of your camera. Long story short after cleaning the housing on both cameras they operated like new! To say the least I was pumped and felt the need to share this information with anyone having similar issues. I'm not too sure how these forums work but if you have any questions let me know, good luck!

Thankful for this very recent post, just above: he seems to have figure it out. I hope this will be good ammo when I take it in because I rely heavily on this until yesterday awesome camera on this phone.

SykeMaundersJan 23, 2016 3:00 PM Re: iPhone 6 plus rear camera blurry/wobbly (not focusing)

in response to oneZer01

I had this problem too. Unfortunately the only thing that worked for me was to take it to the Apple Store and they replaced it seeing that it was a peculiar problem on an otherwise mint condition phone. It seemed like its a known issue and they didn't question me once about it. I feel that something in the focusing motor or in the lens assembly comes dislodged after which it then refuses to focus and stays stuck at one focal length. Wish I had another answer but I tried everything under the sun and nothing worked apart from just getting the darn thing replaced.

Had same issue with rear facing camera. it also did not matter what camera / video app I used. My phone was out of warranty so I called local shop. I explained issue and they said bring it in and I would be fixed in 30 min and only 60 plus tax and I was good as new.

Same problem with me also.