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iPhone 6 plus rear camera blurry/wobbly (not focusing)

iPhone 6 plus rear camera is not focusing, won't remain stable and is blurry no matter how still I get whether video or picture. Automatic or manual focus not working either. Front facing camera works fine. Seems OIS isn't doing anything but making it worse.


Here is a photo(below) taken while completely still that never focuses automatically or manually and is vibrating vertically as if taken in motion.

User uploaded file


Videos become wobbly and out of focus. Link: https://vid.me/Nxh

Steps I have taken:

1. Closed all apps and forced reboot of phone.

2. Reset all settings.

3. Restored phone to latest 8.1 software and set up as new phone.


Results still the same even if I use 3rd party camera/video app.

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 8:58 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2017 7:56 AM

How did you find this out? I bought my iPhone 6+ in 2014, and the camera stopped working a couple months ago. But just got the new 7+, bc I was tired of not having a camera ph that didn't work! :-(


Can I still get a new iPhone 6+, since it's a defect issue?

175 replies

Jan 23, 2016 2:59 PM in response to oneZer01

FIXED!!


Finally found the reason why the stabilizer was acting as if it just downed a bottle of Jack Daniels. After my camera went on my first iPhone 6 plus, apple was good enough to send me a new one. After about a month the camera started doing the same exact thing, it had jumped off the wagon once again. Being a mechanical engineer and a stubborn man I decided to fix it myself. Got on Amazon, bought a replacement and installed it, all was good for about a week and here again the camera started acting white girl drunk.


I decide to take it apart once again and investigate, after close inspection there was small metal fragments stuck to the camera housing. Intrigued I looked at my other original camera that I had swapped out for the one from amazon and that too had metal fragments on it. Being that I work in the automotive industry I am around metal and machining every day. The stabilizer in your phone uses electromagnets and metal build up on the housing will effect proper functionality of your camera. Long story short after cleaning the housing on both cameras they operated like new! To say the least I was pumped and felt the need to share this information with anyone having similar issues. I'm not too sure how these forums work but if you have any questions let me know, good luck!

Jan 23, 2016 3:00 PM in response to oneZer01

FIXED!!


Finally found the reason why the stabilizer was acting as if it just downed a bottle of Jack Daniels. After my camera went on my first iPhone 6 plus, apple was good enough to send me a new one. After about a month the camera started doing the same exact thing, it had jumped off the wagon once again. Being a mechanical engineer and a stubborn man I decided to fix it myself. Got on Amazon, bought a replacement and installed it, all was good for about a week and here again the camera started acting white girl drunk.


I decide to take it apart once again and investigate, after close inspection there was small metal fragments stuck to the camera housing. Intrigued I looked at my other original camera that I had swapped out for the one from amazon and that too had metal fragments on it. Being that I work in the automotive industry I am around metal and machining every day. The stabilizer in your phone uses electromagnets and metal build up on the housing will effect proper functionality of your camera. Long story short after cleaning the housing on both cameras they operated like new! To say the least I was pumped and felt the need to share this information with anyone having similar issues. I'm not too sure how these forums work but if you have any questions let me know, good luck!

Jun 9, 2016 2:53 PM in response to oneZer01

I had this problem too. Unfortunately the only thing that worked for me was to take it to the Apple Store and they replaced it seeing that it was a peculiar problem on an otherwise mint condition phone. It seemed like its a known issue and they didn't question me once about it. I feel that something in the focusing motor or in the lens assembly comes dislodged after which it then refuses to focus and stays stuck at one focal length. Wish I had another answer but I tried everything under the sun and nothing worked apart from just getting the darn thing replaced.

Nov 20, 2016 2:13 PM in response to oneZer01

Hey people, great news. Apple started a program to replace iPhone 6+ camera for free if you are experiencing this issue.


Click here to go to that page about free replacement. If you don't have any damage and malfunction (Except bad camera), they will replace it for free even if you don't have warranty. Did you buy it between September 2014 and January 2015? If you did you are eligible.

As with this video below, which someone has posted in this forum, the image is like bending. I do not really know what the cause is for the image to be bendy/wobbly. It may be an issue with the focusing lens. Click here to go to the video, mentioned by someone in this forum.

iPhone 6 plus rear camera blurry/wobbly (not focusing)

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