iMac mid 2010 graphics issues after installing Yosemite

I notice that after my Mac comes back up from sleep, graphics seem to be a bit slow.

Opening up the Downloads from the dock where the files Fan up seem jerky. Most impacted are the 2 games I have.

Playing Sonic racing and Castle of Illusions Mickey Mouse play slow and jerky. Lot of dropped FPS. Overall graphics are slow.

After I restart my Mac, everything is fine again. Never had this issue with Mavericks.

I tried "Reduce Transparency" Didn't help.

I even did a fresh re-install of Yosemite from scratch (booting up in recover mode, wipe out everything and download and install).

I don't have much software installed either. MS Office, Chrome, Google drive, PS, Lightroom. That's it.

Still the same problem. Mac wakes up from sleep and graphics are poor. Games run very jerky with loss of FPS.

I'm guessing Yosemite has some issues with ATI Radeon HD 5750. This is frustrating...

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iMac, OS X Yosemite (10.10)

Posted on Oct 21, 2014 7:02 AM

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157 replies

Jan 10, 2015 8:22 AM in response to mceolsenwi

I can only suggest, as one who had severe corruption initially (2.93 i7), and now running 100% with transparency/sleep/etc on, to make sure one has checked & updated/removed all applicable apps, especially those having system preference settings or relating to the menu bar or graphics.


I also used the current version of AppDelete (now 4.1.5) to make sure system level & hidden files were removed when deleting any software...


Not mentioned below in a prior post:

GoPro Studio (v1.3>v2.5.3)

Flash

Java

Parallels (v8>v10.x)

f.lux (34.3)

Temperature Gauge (4.1)

TechTool Pro (v6>v7.0.6)


Specific inapplicable drivers/extensions removed:

Nvidia CUDA (iMac has ATI Radeon 5750)

PERIAN (for quicktime formats, now discontinued)

Shades (only notes Mavericks compatibility)


10.10.1 seemed to have little effect by comparison?

Repairing permissions and setting up a new 'clean' user or even install on a partition can also often be worth a try to test?


Hope that helps...

Jan 12, 2015 7:32 AM in response to kmdriver

It's good to know that others have the same issue as I, with the same machine (mid 2010 27" i7 iMac).


The blocks / noise issue was happening with Mavericks, probably for a few months now. A logout and log back in seemed to fix it for a while, but it would come back. A restart was also sometimes required - this was usually when the screen started shaking, as opposed to the "blocks" issue.


After upgrading to Yosemite (10.10.1), the issue is more apparent, in addition, I am seeing frequent hangs (mouse moves, but screen is frozen), plus I see, usually on reboot, an alert indicating a graphics problem was encountered and providing an option to report the problem to Apple, which I've done.


I've enabled "reduce transparency" but that does not seem to have changed the frequency of the issue.


It does seem as though it's a graphics issue, wether hardware or software I cannot say for sure. One would hope software, as in that would be fixable, but I'm not sure.


Anyone know how to run Apple Hardware Test on these machines? I tried whatever command line voodoo to get it to appear, but it said it was not supported on this machine. I'd love to run it to see if it picks up on anything.


I'm in two minds as to what to do, I could visit a store and get them to diagnose the issue, and potentially fix it (if it's hardware related), but there's the cost with doing that. Getting a new machine is obviously a larger cost, however, there would be some future proofing in doing that, and it'd support all the new functionality (handoff, etc..) that the 2010 machine does not officially support (and I'd rather not start messing around upgrading internals to get things to work).


Part of me does wonder if it is a similar issue to the 2011 model's graphics card issue, for which there was a recall, and perhaps there just needs to be a significant number of people bringing this to Apple's attention to get a recall?

Jan 12, 2015 8:50 AM in response to markuswarren

out of no where, my machine started in with the video corruption again over the past few days -- and this is after i had the video card replaced.


i'd love to figure out how to run apple hardware test on this machine as well in order to self-diagnose anything that seems really wrong.


it troubles me that the machine can now run fine for weeks and then all of a sudden take a massive header with the video corruption.

Jan 15, 2015 3:51 PM in response to kmdriver

Hello everyone -


I have been trolling this forum for months - since just after the public release of Yosemite. I thought I'd share with others what I have been through (I have posted this in another forum thread or two, as there have been several that have been helpful to me as I worked through my problems)...


I have a mid-2011 27" iMac with the Radeon HD 6770M graphics card. I had experienced the random screen pixillations every 4-6 weeks running Mavericks, and a quick reboot would make the problem go away. As soon as I upgraded to Yosemite, the problem grew immensely worse. Pixillations went from a few here and there on the screen to covering up to half of the screen at once. The screen started locking up, even though background processes were still running (I use SpamSieve and it would continue to filter email while the UI was locked up). The only solution was to do a hard power off and power on. This would happen between 4 and 10 times a day! Incredibly frustrating. I had never locked up under Mavericks, just occasional pixillation artifacts.


So, I reinstalled Yosemite as a new install. And I had the exact same problem. I turned off transparency, turned off sleep, everything I could find as a suggestion here and elsewhere. No change. Pixillations and lock-ups continued.


I finally reinstalled Mavericks. First from a Time Machine backup. I continued to have the same problems that I had experienced on Yosemite! I couldn't believe it, since I had never had the locking up on Mavericks before the Yosemite upgrade. So I reinstalled Mavericks again as a new install... And I still had the issues with locking up and pixillating. I did find that if I set the desktop background to a plain light color (like white or beige) it would pixillate less, and lock-ups happened slightly less. Also, if I used a screen saver instead of just blanking the screen (I used to blank the screen when not in use - iMac stays running continuously - always has since the purchase, other than on trips away from home) then the problems seemed to lessen. Not go away completely, but lessened enough to use the Mac a bit more (it was virtually unusable after the Yosemite upgrade).


Finally, last weekend I gathered the courage, resiliency, and frustration to tear my machine apart, remove the graphics card, and bake it in my oven. You should have seen my wife and kids' eyes when they saw that I was actually baking it! 8 minutes at 290 degrees. On aluminum balls, on a pizza pan.


I was fortunate to have recently received a 13" MacBook Air from the college where I teach, and this has become my main computer since the graphics issues arose on my iMac. I don't know if I would have had the courage to bake my card if I had not have had the security of having the MacBook to use if everything "went up in smoke!"


After letting the card cool down, I put on the thermal paste (from Staples) and put it back on the heat sink, then put everything back together. I booted it up...

and it came up fine! I have been using it here and there every day since (so that's 5 days post-bake now) without the first sign of the pixillation and without a single lock-up. Prior to the bake, I was able to force a lock up "at will" by doing anything that was graphically challenging (open a few Finder windows, open a few Safari windows, open Lightroom or Photoshop, play a video in iTunes, open Evernote... just about anything!). I have not been able to do it once yet since baking the graphics card.


So as you can image, I have gone from being aghast at anyone baking their graphics card (I thought it was the craziest thing I had heard, that there had to be a safer and more sensible solution, and that they were experiencing a colossal "coincidence" of good fortune that it seemed to work!) to being a sold-out believer! My iMac is back and I am a happy camper!


Now, the proof is always in the pudding. I am still half-way expecting the problems to suddenly erupt again. Time will be the only thing that makes me feel better and that it is truly "fixed" now.


I am also still trying to convince myself to upgrade to Yosemite again. My brain tells me it should be no problem now... but my heart says "NOOOO! That's what started all the problems!" Which probably isn't actually true... I'm speculating (like so many others have done now) that there was a fundamental manufacturing problem with the graphics card that grew worse with time (heating...cooling...heating...cooling...), and which was finally pushed to the breaking point by the graphical demands of Yosemite. Now that the card has been "reflowed" it should not experience that "breaking point" again by Yosemite. At least that is what I hope.


So, anyone who is about to pull their hair out (as I was), and who has no warranty, and who lives 3+ hours from an Apple Store, might find some use from my experience.


I would also love to hear from anyone who has resolved your problem by baking and then installed Yosemite since that point. Have you been running Yosemite since then without any graphical problems or lockups? That would help me feel better to do so again myself.


And finally, thanks to everyone who posted your problems, thoughts, trial and errors, baking process, and solutions (and failures). It has all been invaluable to me as I have worked through my problems!


-Charlie

Jan 26, 2015 8:51 AM in response to kevinha

Wanted to provide the latest update in my attempts to fix this (and sadly, it's not fixed.)


Over the weekend I did a complete erase and reinstall of OS X Yosemite. While the baseline performance of my iMac was vastly improved, all of the issues we've been experiencing on these mid-2010 iMacs still exist ...


1. Heavy pixelation when transparency is on

2. Reduced pixelation when transparency is off

3. Sluggish graphics performance when returning from sleep

4. Complete lock ups (now usually with a fully black screen) when returning after configuring the iMac to never sleep; a reboot reports there was a graphics issue detected


Disappointing that after spending the > $200 for a new graphics card that the issue (which I've had since Mavericks, but far worse on Yosemite) is still as pervasive as it is.

Jan 31, 2015 3:49 PM in response to patscanlan

My mid-2010 Mac. Even after the update to 10.10.2, I still notice the graphics slow down of the Mac when I wake up the Mac using bluetooth keyboard or bluetooth magic mouse. I don't get the graphics slow down when waking up the Mac using the Power button. The graphics slow down is basically jerkiness when fanning up the Downloads folder. Or playing a game, (big time loss of frames per second!).

This was not an issue with Mavericks.

Feb 4, 2015 9:15 AM in response to kmdriver

Ok, now this is funny. All done in this order:


Sleep with power button - wake up with power button -> no graphics lag

Sleep again with power button - wake up with with bluetooth mouse -> graphics lag

Sleep again with power button - wake up with power button -> NO GRAPHICS LAG!!!


It looks like waking up with power button "cures" the previous "bluetooth wake up graphics lag"...


At least, I don't have to reboot the computer to get rid of the lag...


Please, can anyone else confirm...? I'm going mad with this...


Edit: By the way, my sleep mode is "2", which means memory contents are dumped to disk... Any relation...?

Feb 12, 2015 5:14 PM in response to kmdriver

I've been following this thread for about 4 months now. I had the same exact graphics issues you are all reporting.


Mid-2010 i5 27'' iMac. I bought it refurb towards the end of 2010 and had a faulty HDD Apple wouldn't honor the recall on. So I installed a HDD on my own (2TB Seagate SSD/HDD hybrid). I cloned my old drive and loaded it (at the time it was running Yosemite beta). I didn't have any issues. Until the official release of Yosemite, at which point it would freeze after waking or lock up with a beach ball. The one thing that was common no matter what circumstances I was running this on, the graphics would start to scramble. It seemed to happen on the 'inactive' layers behind my app windows at first. Sometimes it was the whole screen, sometimes it was only my windows, dock, or menu bar. Then it would start with my dock when the app icons magnified. I thought for sure I had done something when I was taking it apart or putting it back together OR there was an issue with the image I had cloned from my old drive. There's really no 'easy' way to replace a graphics card on this one either.


The closest Apple Store is 45 mins, I wasn't lugging this monster in for out-of-warranty repairs. I've been leery about reimaging the entire machine to install Mavericks. I wanted to test this out to make sure it was software and NOT hardware. After reading what a few of you folks have posted, I wanted to try to go back to Mavericks. But, having 80% of our family photos saved to the local drive (even though I have Time Machine back-ups on one drive and manual back-ups on another), as I'm sure you all know - reimaging can be a pain.


I had an epiphany the other day - why not partition off a chunk of space and install Mavericks on that to test things out? Today, I finally got around to doing just that. I partitioned off 200GB of data after booting from a Mavericks boot-drive loaded an old 8GB flash drive.


I'm happy to report that it's been running smooth as butter for the past 4 hours with absolutely no graphics issues.


TLDR; It's Yosemite and Apple is not addressing it.

Mar 9, 2015 2:30 PM in response to ben.curran

Yes, it's definitely Yosemite on this model. I installed Mavericks since my original post here and the problem never happened again. After installing Yosemite the problem shows up again. I am signing a petition hereby for Apple to fix the issue, just kidding - it would be useless as it doesn't appear they care about us using the older iMacs...

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iMac mid 2010 graphics issues after installing Yosemite

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