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iPhone calling from Mac not working

iPhone continuity calling works from my iPad but not my Mac. Yosemite 10.10. iPhone 5 with iOS 8.1 Using same Apple ID, everything turned on in FaceTime and iPhone per instructions. Both on the same Wi-Fi network


Get this message: IPHONE NOT AVAILABLE, your iPhone and Mac must be on the same Wi-Fi network.


They are on the same network.

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 21, 2014 9:00 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2017 12:08 AM

Hi, I have a MacBook Pro and use the calling feature too, recently I had changed the caller ID settings on my iPhone for FaceTime. That was it.


Later the problem started where I couldn't accept calls on my MacBook, as soon as I accept the call it fails. And also making calls from MBP always showed call failed.


I was receiving messages(both iMessage and SMS), only the calling feature was not working.

-------------------------------------------------------------------------------- ---------------------------------------------------------

||THIS WORKED FOR ME||


Setting on iPhone-->Go to FaceTime-->Caller ID-->Should be Ticked on the Cellular number and not the email IDs

-------------------------------------------------------------------------------- ---------------------------------------------------------

As soon as ticked on the phone number and tried making a call, I accepted it on my MBP and IT WORKED!!!

Also, I tried making a call from MBP using iPhone ("tried it again") it works.


No need to change anything in your MBP FaceTime preferences, no need to turn off and on FaceTime.


All this happened because I changed my FaceTime caller ID from my Phone Number to my iCloud email ID and since then the calls started getting failed.


As far as everything was working perfectly fine and stopped all of sudden after making changes on the FaceTime in your phone this method should work for you.


Give it a try.

96 replies

Nov 4, 2015 1:42 PM in response to icon804

I dont think this has anything to do with the cellular service, and we don't have wifi calling here.

I have an airport with dual wifi setup, so a 2.4 and 5ghz wifi network.

with my previous iPhone 4S i never had a problem because that only supports 2,4ghz.

but my 6s plus can connect to both networks.


I first thought it might be that my mac still tried to connect to my old phone (which was logged out of icloud and co oletely reset even).

but messaging worked with my new phone, just not calling.


So maybe other people that have that issue can try to switch the wifi band they are on to see if that works?

Jan 7, 2016 10:54 AM in response to tivoboy

I was having problems similar to those described in other posts and found a slightly different solution. When trying to make a call from Contacts I was simply clicking on the phone icon to the right of the phone number and nothing happened. I found that when I right (or Control) click the phone number itself a menu appears offering, among other things. "Call (xxx) xxx-xxxx Using iPhone". I scrolled down to the option, clicked and the call was initiated.

Jan 14, 2016 4:56 PM in response to The Zach

The Zach wrote:


Problem solved for me.


After upgrading to 10.10.3 and logging in, I was prompted for my iCloud password. Of late, I'd enter it, and then get asked about seven more times to enter it. Today though when I entered it the first time, I was them prompted to created an app-specific password for iMessages and FaceTime.

I know this is old but there is no “app specific password” for FaceTime or Messages. It is you AppleID password.

iPhone calling from Mac not working

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