iOS 8.1: creating new mail asks for icloud password

I would recommend to everyone experiencing this issue to please contact Apple support: https://www.apple.com/support/

The more they're aware of this issue the more likely it is that we'll see a fix sooner rather than later. I have a case in with Apple about this but they may possibly need more data (examples of the bug) from other customers or it may not be their highest priority. By letting Apple know directly about your issue you can help everyone else who is having this issue.

Hey phemmer,

Any chance you used a capital letter when you entered your iCloud username on the iPhone? I did and it seems that what was causing the problem.

Try this:

1. Log out of iCloud on your iPhone

2. Restart the phone

3. Log back into iCloud using all lowercase letters

I can't seem to force the password popup to reappear now and I've even enabled Airplane mode first as that is usually a way to force it to happen.

Let me know if it solves it for you please.

Scoobs,

Yeah, I do typically log in with it upper-cased... I guess I don't know why but technically it should work: http://en.wikipedia.org/wiki/Email_address#Syntax

I'll try your suggestion out tonight and reply with my findings. Unfortunately I've had no updates from Apple on my case, it's still with the engineering group.

-Paul

Hi Paul,

As you also used capital letters in your username (as I had), then hopefully this should work for you too.

I've still not seen the problem again after five hours, and I've heard from 6 or 7 others on the forums that also say it fixed their issue.

I understand why you mention the fact that email addresses should be case insensitive, however your AppleID is just a regular username and it just so happens that we both use email addresses for our AppleID. Lots of people don't. In the old days you just picked whatever you wanted as your AppleID.

ALso, this is definitely a new bug in ios 8.1 that I would expect apple to fix in a later release. I've been using capital letters when entering my AppleID since the start of iCloud and this is the first time I've had a problem

I Cannot believe that after all of this aggravation trying everything your suggestion re: capital letter has actually worked! Thank you for this as I am no longer being asked for my iCloud ID.

Hi MaryGraceA,

I know what you mean. I've tried so many drastic things, it's unbelievable that the fix is so simple.

Glad lad it worked for you too.

I just want to clarify, as some people are confused by the fix I posted earlier.

You must enter your iCloud password as normal, with capital lettees etc if you have them in your password. However, when entering your AppleID Username you should use all lowercase letters.

✅ Three cheers to Scoobs for solving this mystery! You've just made my day 100% better as I'm sure many others!

Scoobs is the winner. This is what works.

Scoobs - this fix is brilliant. It hadn't occurred to me that's the issue would be using capitals in my email address would be the issue. I always type my email as I would write my name with a capital at the beginning of my firstname and last name. I have just tried all lower case and so far it works.

Thank you so much! This was driving me INSANE!!!

GOod work Scoobs. Works for me too!

You're wonderful Scoobs. Every time my wife sent an AOL email from her phone, she'd have to enter her iCloud password. That was weird. But signing out of iCloud, and signing back in with all lowercase username fixed the problem. This bug was NOT fixed in 8.1.1. After updating, she did your lowercase trick and then she was ok.

Hi Ralph,

Glad I could help. It was driving me crazy too, so once I knew the fix I wanted to share it asap.

Scoobs,

I can't believe that the issue was because I had capital letters in my Account.

I wiped, restored, wiped, restored, wiped, reconfigured by hand and spent an hour and a half with Apple Support.

The funny part was Apple support's fix was to test with iCloud disable, of course that worked, then they gave me a case number and sent me on my way.

I knew it was a problem with my iCloud account, but I would have never though it was because I had capital letters in my account.

Thanks!

Paul K