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Outlook/exchange calendar not syncing with iOS8

I upgraded to iOS8 on my iPhone5s. I have Outlook for work, my emails are working just fine....no interruption. However, my Outlook/exchange calendar isn't syncing. It will show recurring appointments that I've had for a while, but it won't show any appointments/meetings that I created/was invited to since I've upgraded to iOS8. I have several co-workers who are having the same issue.


It's a HUGE problem. I'm tired of "double booking" myself, just so I can see an appointment on my iPhone.


Help!!

Posted on Oct 21, 2014 1:27 PM

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Posted on Oct 23, 2014 12:18 PM

I was having this issue also. I deleted the Exchange account on my iPhone then re-added it. Then I restarted my iPhone and it's working again. Hope that helps.

105 replies

Oct 27, 2014 7:11 AM in response to RhoPie

I several problems with Exchange Sync since upgrading to iOS8, one of which is similar to you.

I have an iPhone 6 and an iPad 3rd Gen. Both of them currently running the latest iOS 8.1.

I think the issues started with 8.0.1 or 8.0.2 upgrade but I'm not 100% sure, because I became aware of them over time.

Both devices are configured to sync Mail, Contacts, Calendars, Reminders and Notes with an Exchange 2013 account.

Both devices are set to Push Exchange data (incl. Inbox and a sub-folder of my Inbox).

My iPhone 6 is set to show Mail in notification center: Badge / Show on Lock Screen / Banners / Show Previews (it is important to me to know as soon as an email comes in).


My iPad seems fine.


My iPhone 6 on the other hand shows the following problems:

1. Calendar is no longer syncing (it is still showing Cal Items that were synced before whatever upgrade caused the problem, but new Cal Items are no longer syncing) (not sure whether Contacts etc. are still syncing, as I don't often enter/edit Contacts)

2. Emails are no longer pushed (they are fetched as soon as I enter the "Mail" app)

Both of these issues are critical. If someone from Apple could respond that would be great.

Dec 30, 2014 2:49 PM in response to GuillermoIP01

I just spent better than one hour with Apple support trying to figure this problem out. Finally after two specialist the referred me to their technical department. Basically they said the one thing you don't want to hear. "Sir, Outlook is a Microsoft product and we do not support this product". I certainly hope someone can find a fix for this problem. I am glad to read that the problem has occurred since an OS update....I thought I was going crazy trying for figure out when it happened.


PLEASE HELP!

Jan 13, 2015 1:06 PM in response to RhoPie

Just started encountering the same problem. Not sure if it was IOS 8 updates or my computer. We recently got new laptops at work with Office Exchange 2013. My old outlook calendar events were still on my phone, but no new events were showing up. Before I would get notifications on my phone if someone scheduled something on the calendar, but recently nothing has been syncing like it had in the past.


I too deleted the exchange account and re-entered my information and sure enough everything was syncing. Hopefully it will last longer than a couple of weeks. I can report back and see if this fixes my issue.

Jan 19, 2015 12:47 PM in response to RhoPie

I'm also having this issue, and have restarted my iphone on an almost daily basis to no avail. Have also deleted and re-added Outlook account several times, fixes for a few days, then issue re-occurs. Really frustrated - mail is fine, but calendar and contacts will not sync. Hoping for a resolution very soon.......local Apple store suggested a hard reset. Clearly shows they don't fully understand the issue - the data on my phone won't sync to PC, so I'll lose phone data completely if I do a hard reset, then try to sync to computer!

Jan 23, 2015 7:39 AM in response to RhoPie

Sort of glad that others are having this problem, as I thought I was going crazy. Yesterday I had gotten the mysterious onslaught of "no sender/no subject" e-mails in my exchange account, so I reset (just turned it off, then on again) my exchange e-mail, and that made all those phantom messages disappear. This morning I noticed all my outlook appointments had disappeared. So I just rebooted my iPhone, and when it came up all my exchange e-mail was gone. Then I turned off the exchange e-mail, and turned it back on, and it all reappeared, along with my calendar appointments. From the posts above, it sounds like they may disappear again in a few days. I hope Apple is getting enough flak on this that they will fix the problem. It has been working fine until recently.

Outlook/exchange calendar not syncing with iOS8

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