Not my id

When I try to update the app AppStore shows not my apple id.

P.S. when I download the app AppStore shows my apple id.

Help please:(

MacBook Air, OS X Yosemite (10.10)

Posted on Oct 21, 2014 11:55 PM

Reply
16 replies

Oct 25, 2014 9:34 AM in response to people from kaliningrad

Linc is correct. This is how I solved this problem. I looked at the list of apps in the updates tab in the App Store and manually deleted them from my hard drive. I then went back to the App Store to the "purchased" tab and those same apps became available for installation/download. I made sure I was logged into the App Store with my Apple ID and downloaded those same apps. Problem solved. I must have had those apps from my office computer using a different ID, which makes sense as to why I was getting that error.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not my id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.