User profile for user: KeithLewington
KeithLewington Author
User level: Level 1
0 points

FaceTime and message crashing

Everytime I connect to messages and FaceTime I'm faced with these two errors "There was a problem with Messages. You need to quit and open Messages again." and There was a problem with FaceTime. You need to quit and open FaceTime again.


It was fine when I first installed Yosemite so something has happened. I have removed all preferences to do with these items but it still fails. Everything is ok on my other mac, this just affects my macbook pro.


I'm also getting these errors in console which are linked but I don't know where to go from here so any help would be very appreciated.


22/10/2014 00:06:19.411 callservicesd[303]: [Warning] Failed IMDRequestPortConnection, no reply

22/10/2014 00:06:19.411 callservicesd[303]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x7fdb93c31fb0>

22/10/2014 00:06:19.411 callservicesd[303]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:19.411 callservicesd[303]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:19.855 soagent[261]: [Warning] Failed IMDRequestPortConnection, no reply

22/10/2014 00:06:19.855 soagent[261]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x7fc9ca95e030>

22/10/2014 00:06:19.855 soagent[261]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:19.855 soagent[261]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:20.446 com.apple.internetaccounts[295]: [Warning] Failed IMDRequestPortConnection, no reply

22/10/2014 00:06:20.447 com.apple.internetaccounts[295]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x6080002e2a00>

22/10/2014 00:06:20.447 com.apple.internetaccounts[295]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:20.447 com.apple.internetaccounts[295]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:20.512 sharingd[210]: 00:06:20.512 : Stopping Handoff advertising

22/10/2014 00:06:20.941 soagent[261]: [Warning] Failed IMDRequestPortConnection, no reply

22/10/2014 00:06:20.942 soagent[261]: [Warning] IMLocalObject: Could not create server for listener: <IMDaemonListener: 0x7fc9ca95e030>

22/10/2014 00:06:20.942 soagent[261]: [Warning] Failed to launch and connect to daemon

22/10/2014 00:06:20.942 soagent[261]: [Warning] Failed to launch and connect to daemon


Macbook Pro, Mac Pro, Mac OS X (10.10)

Posted on Oct 22, 2014 8:44 AM

Reply
16 replies
User profile for user: JesuZ-
JesuZ-
User level: Level 1
0 points

May 3, 2015 12:20 PM in response to KeithLewington

Hello guys, I though to take part to talk, because having just same symptoms as KeithLewington. I've ad a lot of problems with login after machine been in sleep several hours. After entering password, login just hangs. Only solution is press powerbutton as long that computer shuts down, and then restart back to up.


After latest occurence I took saved kernel log, and there repeats one line many times before I shutdown my machine. But here's some systemlog generated by guide provides by Linc Davis

Start time: 21:57:05 05/03/15


Model Identifier: MacBookPro11,1

System Version: OS X 10.10.3 (14D136)

Kernel Version: Darwin 14.3.0

Time since boot: 20 minutes


SATA

APPLE SSD SM0512F

- S.M.A.R.T. status: Not Supported


Diagnostic reports

2015-04-29 AdobeCrashDaemon crash x3

2015-04-29 Creative Cloud crash x3

2015-04-29 Google Drive crash x3

2015-04-30 AdobeCrashDaemon crash x2

2015-04-30 Google Drive crash x2

2015-04-30 SystemUIServer crash

2015-04-30 deleted crash

2015-05-01 AdobeCrashDaemon crash x2

2015-05-01 Creative Cloud crash

2015-05-01 Google Drive crash x2

2015-05-02 AdobeCrashDaemon crash

2015-05-02 Creative Cloud crash

2015-05-02 Google Drive crash

2015-05-03 FinderSyncAPIExtension crash


Log

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:50 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:34:54 [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)

May 3 21:37:20 SATA WARNING: IDENTIFY DEVICE checksum not implemented.

May 3 21:37:20 jnl: b(1, 4): replay_journal: from: 20407296 to: 31093760 (joffset 0xe89000)

May 3 21:37:20 jnl: b(1, 4): journal replay done.

May 3 21:37:23 rtR0InitNative: warning! failed to resolve special kernel symbols

May 3 21:37:23 supdrvDTraceInit: RTR0DbgKrnlInfoOpen failed with rc=-102.

May 3 21:37:34 SIOCPROTODETACH_IN6: utun0 error=6

May 3 21:38:54 Over-release of kernel-internal importance assertions for pid 39 (syslogd), dropping 1 assertion(s) but task only has 0 remaining (0 external).


kexts

com.logitech.manager.kernel.driver (4.10.1)

com.techsmith.TACC (1.0.2)

org.virtualbox.kext.VBoxDrv (4.3.12)

org.virtualbox.kext.VBoxUSB (4.3.12)

org.virtualbox.kext.VBoxNetFlt (4.3.12)

org.virtualbox.kext.VBoxNetAdp (4.3.12)

org.pqrs.driver.Seil (11.0.0)


Daemons

com.cisco.anyconnect.vpnagentd

com.macpaw.CleanMyMac3.Agent

com.adobe.ARMDC.Communicator

com.adobe.adobeupdatedaemon

com.oracle.java.JavaUpdateHelper

com.microsoft.office.licensing.helper

com.google.keystone.daemon

com.oracle.java.Helper-Tool

com.acronis.1_3

com.mac.adg.SquidMan

com.adobe.fpsaud

com.adobe.ARMDC.SMJobBlessHelper

org.macosforge.xquartz.privileged_startx

com.bjango.istatmenusdaemon


Agents

com.adobe.acc.AdobeDesktopService.93184.UUID

com.bjango.istatmenusagent

2BUA8C4S2C.com.agilebits.onepassword4-helper

com.maintain.SystemEvents

com.adobe.AdobeCreativeCloud

com.google.keystone.system.agent

com.apple.photostream-agent

com.cisco.anyconnect.gui

com.bjango.istatmenusnotifications

com.adobe.ARMDCHelper.UUID

com.oracle.java.Java-Updater

com.macpaw.CleanMyMac3.Scheduler

com.logitech.manager.daemon

com.spotify.webhelper

homebrew.mxcl.mysql

com.microsoft.SyncServicesAgent


Bundles

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/ssuddrv.kext

- com.devguru.driver.SamsungComposite

/Library/Extensions/LogiMgrDriver.kext

- com.logitech.manager.kernel.driver

/Library/Extensions/TACC.kext

- com.techsmith.TACC

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

- com.AdobeAAMDetectLib.AdobeAAMDetect

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

- com.microsoft.communicator.meetingjoinplugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/WidevineMediaOptimizer.plugin

- N/A

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/JavaControlPanel.prefPane

- com.oracle.java.JavaControlPanel

/Library/PreferencePanes/Logi Preference Manager.prefPane

- com.logitech.manager.preferencepane

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/ScriptingAdditions/BartenderHelper.osax

- com.surteesstudios.BartenderHelper

Library/Address Book Plug-Ins/SkypeABDialer.bundle

- com.skype.skypeabdialer

Library/Address Book Plug-Ins/SkypeABSMS.bundle

- com.skype.skypeabsms


Apps

/Applications/Google Drive.app

/Applications/Dropbox.app


Contents of /etc/hosts

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost


Contents of /etc/ssh_config (ASCII English text, with very long lines)

Host *

SendEnv LANG LC_*

Host *

XAuthLocation /opt/X11/bin/xauth


Contents of /etc/sshd_config

SyslogFacility AUTHPRIV

AuthorizedKeysFile .ssh/authorized_keys

UsePrivilegeSeparation sandbox # Default for new installations.

AcceptEnv LANG LC_*

Subsystem sftp /usr/libexec/sftp-server

XAuthLocation /opt/X11/bin/xauth


Contents of /System/Library/LaunchDaemons/com.apple.rpmuxd.plist (Apple binary property list)


User login items

Bartender

- /Applications/Bartender.app

Dropbox

- /Applications/Dropbox.app

Google Drive

- /Applications/Google Drive.app

Alfred 2

- /Applications/Alfred 2.app

Moom

- /Applications/Moom.app

Caffeine

- /Applications/Caffeine.app

Seil

- /Applications/Seil.app

CleanMyMac 3 Menu

- /Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app

Hubstaff

- /Applications/Hubstaff.app


Restricted files: 14564

Elapsed time (s): 405

And here's kernel log just before reboot

03 May 2015 21:34:22 kernel[0]: AppleCamIn::wakeEventHandlerThread
03 May 2015 21:34:22 kernel[0]: ARPT: 33973.889664: AWDL Sync Enabled 0
03 May 2015 21:34:22 kernel[0]: en0: channel changed to 1
03 May 2015 21:34:22 kernel[0]: IO80211AWDLPeerManager::setAwdlOperatingMode Setting the AWDL operation mode from AUTO to SUSPENDED
03 May 2015 21:34:22 kernel[0]: IO80211AWDLPeerManager::setAwdlSuspendedMode() Suspending AWDL, enterQuietMode(true)
03 May 2015 21:34:22 kernel[0]: en0: channel changed to 1
03 May 2015 21:34:22 kernel[0]: en0: 802.11d country code set to 'FI'.
03 May 2015 21:34:22 kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
03 May 2015 21:34:22 kernel[0]: en0: channel changed to 1
03 May 2015 21:34:22 kernel[0]: en0: channel changed to 1
03 May 2015 21:34:25 kernel[0]: ARPT: 33977.019308: MacAuthEvent en0 Auth result for: 24:a0:74:77:c4:97 MAC AUTH succeeded
03 May 2015 21:34:25 kernel[0]: AirPort: Link Up on en0
03 May 2015 21:34:25 kernel[0]: en0: BSSID changed to 24:a0:74:77:c4:97
03 May 2015 21:34:25 kernel[0]: en0: channel changed to 52,80
03 May 2015 21:34:25 kernel[0]: en0::IO80211Interface::postMessage bssid changed
03 May 2015 21:34:25 kernel[0]: ARPT: 33977.026944: AWDL Sync Enabled 0
03 May 2015 21:34:25 kernel[0]: AirPort: RSN handshake complete on en0
03 May 2015 21:34:26 kernel[0]: IO80211AWDLPeerManager::setAwdlOperatingMode Setting the AWDL operation mode from SUSPENDED to AUTO
03 May 2015 21:34:26 kernel[0]: IO80211AWDLPeerManager::setAwdlAutoMode Resuming AWDL
03 May 2015 21:34:26 kernel[0]: en0: BSSID changed to 24:a0:74:77:c4:97
03 May 2015 21:34:26 kernel[0]: en0: channel changed to 52,80
03 May 2015 21:34:27 kernel[0]: AppleCamIn::handleWakeEvent_gated
03 May 2015 21:34:27 kernel[0]: AppleCamIn::handleWakeEvent_gated
03 May 2015 21:34:50 kernel[0]: PM response took 28036 ms (51, powerd)
03 May 2015 21:34:50 kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000300
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:50 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:34:54 kernel[0]: [SendRawHCICommand] ### ERROR: EnqueueRequestForController failed (err=e00002d8)
03 May 2015 21:37:20 kernel[0]: Longterm timer threshold: 1000 ms
03 May 2015 21:37:20 kernel[0]: PMAP: PCID enabled
03 May 2015 21:37:20 kernel[0]: PMAP: Supervisor Mode Execute Protection enabled
03 May 2015 21:37:20 kernel[0]: Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
03 May 2015 21:37:20 kernel[0]: vm_page_bootstrap: 1907401 free pages and 173367 wired pages
03 May 2015 21:37:20 kernel[0]: kext submap [0xffffff7f80a00000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000a00000]
03 May 2015 21:37:20 kernel[0]: zone leak detection enabled
03 May 2015 21:37:20 kernel[0]: "vm_compressor_mode" is 4
03 May 2015 21:37:20 kernel[0]: multiq scheduler config: deep-drain 0, urgent first 1, depth limit 4, band limit 127, sanity check 0
03 May 2015 21:37:20 kernel[0]: standard timeslicing quantum is 10000 us
03 May 2015 21:37:20 kernel[0]: standard background quantum is 2500 us
03 May 2015 21:37:20 kernel[0]: mig_table_max_displ = 13
03 May 2015 21:37:20 kernel[0]: TSC Deadline Timer supported and enabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
03 May 2015 21:37:20 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled

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FaceTime and message crashing

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