Netflix display error with Safari 8/OSX 10.10 Yosemite

Plus safari streams full-hd chrome for some reason only goes up to 720p.

What has changed all of a sudden that we get these HDCP errors. I was watching Starttrek discovery when suddenly after about 5/10 minutes of play it stopped and gave me this error. This must be a bug in Safari / OSX and or Netflix. I never had any problems before today using netflix on my mac.

The problem still persists with MacOS 10.13.2 and Safari 11.02. I suspect that Apple is not interested in fixing the problem: too busy selling iPhones. I've had no problems with Chrome and Netflix. Maybe Apple will realize that first you switch to Chrome then to the Pixel phone then to those (relatively cheap) powerful Windows machines.

Hi ..

From your Safari menu bar click Safari > Preferences then select the Security tab.

Now click Website Settings to the right of: Internet plug-ins

Select Silverlight on the left then select Allow or Ask from the: When visitng other websites pop up menu on the right.

Quit and relaunch Safari then try Netflix content.

I solved this issue by uninstalling DisplayLink USB adaptor software I was once using to mirror my displays at work.

It hasn't worked on mine either, but then I tried it on Firefox. Works just fine there.

Same issue here.

Actually, I posted the same question a few days ago, this is how I fixed it: Enter Netflix and go to your account, then to your profile, then to Playback settings and there, uncheck the bottom option (prefer HTML5 instead of Silverlight), you should be able to play movies again... obviously, you have to have Silverlight in your computer.

The thing I don't like about this is that Apple says HTML5 is better in order to help save battery life... I will have to wait till Apple solves this issue so we can benefit of this.

Hope this helps.

I'm running into this same problem. I also recently installed Yosemite. For me though, it stopped working when I updated my Adobe Flash plugin today. Although, I'm not sure that should be related. Switching my netflix preference to Silverlight, as was suggested above, worked and now I can play netflix again. But This seems like it should be unnecessary.

As a side note, I also have the same issue when playing movies through VUDU player, which uses Adobe-Air I believe. Maybe it's an Adobe problem?

-Josh

Running OS X Yosemite on a Mac Mini (2012).

Thank you Carlos! That fix totally worked. I copied your solution and shared it another thread for others to see it, as they were having the same problem.

I just got it to work, and I think I may know why, just in case it helps anyone.

My setup:

Mac Mini (late 2012), with two monitors connected:

One dell HDMI monitor, hdcp compliant, plugged into the Mac Mini HDMI port.

One dell monitor plugged into thunderbolt via thunderbolt-VGA adaptor.

Unplugging the second monitor from the thunderbolt-VGA adaptor fixed the issue, and now Netflix plays with the HTML5 setting turned on! So it would appear that the second monitor was the problem. Which would track with what this page says:

Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)

The page states that a Thunderbolt-DVI connector should work. Luckily this monitor has both, so the next thing I will try is to buy a Thunderbolt-DVI adaptor and retest with both monitors attached (I don't have one at the moment). If that works, I'll post the results, maybe next week.

This kind of stinks because I've always been two-monitor dude, I like having a movie playing on one monitor while I work on the other for example. For now, until I get the adaptor, I'll switch netflix back to using silverlight, which seems to still work with both monitors attached.

Had the same issue; and the workaround was to unplug the USB port for the DisplayLink adapter; didn't have to uninstall drivers

While this workaround may work, you should not be forced to use one sort of monitor or another with a computer that you own. If you google HDCP, you'll see that it's been broken since before it was actually released and therefore serves no purpose other than to annoy and antagonize legitimate users. It is totally unacceptable to me that Apple is doubling down on this technology with Yosemite/HTML5. I have an old projector that still works great with DVI but does not support HDCP. That means I can't watch iTunes videos, and now apparently can't watch HTML5 videos. I am certainly not about to replace working technology because of a software problem. What a waste.