iCloud photo library not updating

Have you run out of space on iCloud? Remember the new library uses your iCloud storage allowance.

Well it was worth a try! I guess the only other really obvious thing to try is turning your iPhone "on and off again" - the standard tech support answer to everything. Alternatively I guess it might be stuck server-side; It is a beta after all. If that's the case you'd probably need to call Apple.

Be sure to have an alternate backup for all your photos, because when you turn on "iCloud Photo Library" you are now a "beta tester" for a "beta service" with no guarantee of keeping your photos safe. You'll have to have some kind of alternate way of backing up your photos other than the "iCloud Backup" because that won't back up your photos once "iCloud Photo Library" is turned on.

Having the EXACT same issue. Would much appreciate it to know if your conversation with Apple helped you resolve this. Thanks!

No, I was on the phone with Apple last night to see if they could help. After trying several times to reset the upload process it still stops uploading my photos about half way through. The progress bar disappears and says 'uploading 503 photos' below it but nothing happens after that. Just curious, did you recently restore your iPhone from a backup but have to cancel the restore before it completed?

I have similar not updating issues since Nov 23rd. You said you talked with Apple. Did you call them or on-line chat? Do you mind sharing the number?

Thanks,

I too have had similar problems in the last week. I have tried turning iCloud photos off and on again and this does not resolve the issue - it just adds more to the queue. A number or email address for Apple would be great!

i have this same issue. I filed a bug report at https://bugreport.apple.com/problem/viewproblem 10 days ago but no one has replied to me. I would like the contact info you used as well please.

I've just spoken to iCloud Support today. They've advised me that with the amount of photos in the Photo Stream then it's quite normal to take this long to upload as if you go off Wifi and then back on again then it rechecks the library before uploading again. They've suggested I give it another couple of weeks and see what happens! Hope this helps others!

Yup - my wife is having the exact same problem with her iPhone 6 for well over a month.

She has an iPhone 5 (that the 6 replaced) and an iPad retina - with iCloud Photo Library Beta enabled on all devices.

The iPad and iPhone 5 have both happily uploaded their pictures and they can be viewed via iCloud on a web browser - so I know the images have been uploaded.

The iPhone 6 though, still thinks it uploading 15,000+ images - and has been like this since switching the feature on (It was 14,000+ but she's taken more pictures since). I originally though that it might be because the iPhone 6 was basically set up as the old iPhone 5 was - via an iCloud backup restore that would have contained all the pictures from the original phone… meaning there would be around 13,000 'duplicates' trying to be uploaded! …but since so many other people are having an issue, it probably isn't that. Besides, I'm sure Apple would have made provisions for the situation where identical images are uploaded from different devices…???

Annoyingly, images from the iPhone 6 are available on iCloud Photo Library - up until the end of November (The same time when the whole web-app wasn't available) - but none have uploaded since.

Finally, if I try and switch iCloud Photo Library Beta off on the iPhone 6, I get a warning that around 1,300 low-res images will be deleted from the phone as it hasn't downloaded the high-res versions. Which is odd, as I instantly switched on 'download all high-resolution images' instead of 'optimize iPhone storage' when enabling. So I'm not sure I want to do this as I have no idea what images it would delete!! 😟