Entourage not letting me send e-mails but can recieve them...

IT'S MICROSOFT!!!! ( C R A P ) It will never work properly.
Just use the Mail Mac.

cheers.........

Isaac -

In my experience its because you are connected to the internet via one ISP, but trying to use another SMTP to send mail. This is relaying - which your ISP (or the SMTP) is forbidding.

Lets say you are hooked up to myprovider.com, but you don't want to use their e.mail - instead you are using isaac@easymail.com

your incoming mail must be mail.easymail.com (or whatever, maybe pop3 etc) but your OUTgoing must be set at smtp.myprovider.com

Take a look at how your account is set up and see if that makes sense.

Alternatively, in account settings / sending mail / advanced options you could try adding the authntication option, which will mean you need to add your UN and PW

Hope this helps - I'm just an amateur!

Phil L

Here's what error code -17099 means:

Error -17099
Relaying to <the email address> prohibited by administrator
Email could not be sent
Account name (my account name)
Error -17099
Error -17099 is an Entourage error kSMTPServerReplyErr, and is returned when the SMTP server has returned a permanent or transient error or returns an unexpected result code.
This error is coming from your ISP.
Users have reported this error when sending to large groups. ISPs limit the number in a group. Usual number is 50 recipients to avoid spammer misuse. Entourage has no limit. You should contact your mail provider to ascertain the maximum number of recipients per message and note it. You can use the free "Split Recipients" script to send a mass e-mail in separate mailings automatically:

Is there some reason your ISP won't help you other than telling you the server names? It may be that for whatever reason your ISP has flagged your account as a spammer. I'd certainly contact them again.

providing that you outgoing mail server IS set correctly, sometimes a mail with a mistake in the recipient adress can block all outgoing mail.


Try removing all mail from you outgoing cew. Make a new mail to send, try send it and see what happens.

NB! if you connected to the internet by wireless, check if you accidently connected to somebody elses net. If thats the case, you can still dowload incomming mail, but NOT send outgoing mail (unless they happen to have the exact same Internet Acces Provider as you)

..peter

I'd be tempted to guess that the error you got in the original post, "<isawex@gmail.com> relaying not allowed" simply means that you can't use a gmail address through the COX servers, except you say the problem started recently.

Between the time it worked and stopped working, what is different?

I just had a similar problem with Mail.app. NONE of my e-mails would go out as of about a week ago. Similar to one of the above responses I switched all my SMTP servers to my ISP (Zoomtown in Cincnnati) - smtp.zoomtown.com. This worked, and now I can send again through all 3 of my accounts.

I found a list of Cox servers and I'm wondering if you tried any of them:
smtp.east.cox.net
smtp.central.cox.net
smtp.west.cox.net
smtp.cox-internet.com

I'm assuming you'll need "west" but you might want to try others as well.

This solved my problem, hopefully you'll get somewhere with it!

...one more thing I thought of... if you haven't done it yet, try making an account in Mail.app and see if it works there. Good luck!


Dual Core 2.3GHz G5 Mac OS X (10.4.7) 4.5GB RAM, 1TB HDD

My understanding is that if a piece of mail was misaddressed, then Entourage can - I'm repeating what I read - choke up and not send anything thereafter until you eliminate the bad email.

Apparently, the standard advice for this problem is to rebuild the Entourage database.

My other thought is to check what port is set for smtp. 25 is the norm. Some ISP's may block that and require 587. You can check your settings and ask your ISP or check their docs online.

...maybe I missed out something, but...did you try setting your smtp server so that it matches the settings that match your local IP provider where you are connected to the internet? (I mean VERY local, the very exact Internet access provider your are using to connect to the internet at that ecact spot where you are at a given moment. the correct settings changes if you are at a different place, og if you change IP network at the same place).

So who do you buy internet acces from?

You CANNOT use the smtp server from one locality/network at a different locality/network UNLESS it by change happens to be the very same Internet provider.

SO: IF YOU ARE WIRELESS, did you check if the network you are conected has changed? For example, where I leave, there are at leat 10 wireless networks, and sometimes, my computer connects to someone elses wireless instead of my own airport. Then I can still receive mail, but not send (cause that have a different Internet acces provider)

I dont know what COX is. Is it similar to gmail?
In that case, like gmail, in addition to using the smpt server that matches the current local ip provider, you can also add the gmail og COX smtp server. But then, as someone here mentions you have to use a non-standar server port and other non-standard setting.

Check the set-up page from COX.