johannbald
Level 1 (0 points)

Q: print on canon pixma iP4600

Hello.

I have the new OX X Yosemite system and Canon Pixma iP 4600 printer. Since I got the Yosemite system I can't print anymore.

What could be the problem?

Jóhann

iMac, OS X Yosemite (10.10)

Posted on Oct 26, 2014 9:02 AM

by PAHU,Solvedanswer
PAHU PAHU
Level 6 (16,610 points)
A:

Apple has the latest driver for the iP4600, so removing the printer and adding it again should trigger an update to obtain the latest driver. If not, then as John has suggested removing the printer folder will help. However as you have a Canon rather than an Epson then the folder for your printer is located in /Library/Printers/Canon/BJPrinters. If you trash the contents of this folder (make sure you remove the iP4600 from Printers & Scanners first) and then restart your Mac, when you log back in and try to add the iP4600 via Printers & Scanners, you should get a prompt stating that the driver is available from Apple and do you want to download and install. Agree to this and before long you should be printing again.

Posted on Oct 26, 2014 1:48 PM

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johannbald

Q: print on canon pixma iP4600

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  • Helpful answers

  • by John Blanchard1,Helpful

    John Blanchard1 John Blanchard1 Oct 26, 2014 9:29 AM in response to johannbald
    Level 5 (5,243 points)
    Oct 26, 2014 9:29 AM in response to johannbald

    Are there updated drivers? Have you tried deleting and re-adding the printer?

     

    If that fails, you could delete the /Library/Printers/Epson and /Library/Caches/Epson folders and reinstall the drivers through Software Update or Epson Printer Drivers v2.18 for OS X.

     

    Hope this helps.

  • by PAHU,Solvedanswer

    PAHU PAHU Oct 26, 2014 1:48 PM in response to johannbald
    Level 6 (16,610 points)
    Oct 26, 2014 1:48 PM in response to johannbald

    Apple has the latest driver for the iP4600, so removing the printer and adding it again should trigger an update to obtain the latest driver. If not, then as John has suggested removing the printer folder will help. However as you have a Canon rather than an Epson then the folder for your printer is located in /Library/Printers/Canon/BJPrinters. If you trash the contents of this folder (make sure you remove the iP4600 from Printers & Scanners first) and then restart your Mac, when you log back in and try to add the iP4600 via Printers & Scanners, you should get a prompt stating that the driver is available from Apple and do you want to download and install. Agree to this and before long you should be printing again.

  • by Ziyo,

    Ziyo Ziyo Apr 10, 2015 6:44 AM in response to johannbald
    Level 1 (0 points)
    Apr 10, 2015 6:44 AM in response to johannbald

    Thank you !

  • by Nisseboll,

    Nisseboll Nisseboll Jun 28, 2015 10:26 AM in response to Ziyo
    Level 1 (0 points)
    Jun 28, 2015 10:26 AM in response to Ziyo

    Hi

     

    Using osX Yosemite 10.10.3 and can´t get it to work....

     

    Printer the same: Canon Pixma iP4600

    I trashed the folder and did as u suggested. But still no go

     

    appreciate any thoughts & tips

  • by PAHU,

    PAHU PAHU Jun 28, 2015 11:02 PM in response to Nisseboll
    Level 6 (16,610 points)
    Jun 28, 2015 11:02 PM in response to Nisseboll

    Nisseboll wrote:

     

    I trashed the folder and did as u suggested. But still no go

    So have you been able to add the printer but it won't print? Or are you not able to add the printer?

  • by Nisseboll,

    Nisseboll Nisseboll Jun 29, 2015 8:44 AM in response to PAHU
    Level 1 (0 points)
    Jun 29, 2015 8:44 AM in response to PAHU

    Getting this message.....

    And below a message when i try to install the file from Canon......

     

     

    Print1.pngPrint2.pngPrint3.png

  • by PAHU,

    PAHU PAHU Jun 30, 2015 5:52 PM in response to Nisseboll
    Level 6 (16,610 points)
    Jun 30, 2015 5:52 PM in response to Nisseboll

    I'm not sure if you are getting this message due to the file format used by the Macintosh HD partition or if it's an issue with the Canon driver installer. To rule out the latter, here is a link to another version of the iP4600 driver from the Canon Australia web site. If this version also fails to install as shown above then it could be the format used by the Yosemite partition. To check this, open System Information (located under Applications > Utilities) and select SATA in the left column. The right pane will show all the partitions on the HD. You will see the one labelled Macintosh HD and under it will be an entry called File System. So what file system is being used?

  • by babowa,

    babowa babowa Jun 30, 2015 6:32 PM in response to PAHU
    Level 7 (31,940 points)
    iPad
    Jun 30, 2015 6:32 PM in response to PAHU

    This is totally OT - could you take a look here even though it's Epson:

     

    Printer Problem

     

    thanks a lot!

  • by oziefrog,

    oziefrog oziefrog Aug 13, 2015 1:12 AM in response to PAHU
    Level 1 (0 points)
    Aug 13, 2015 1:12 AM in response to PAHU

    The Australian driver WORKS on Yosemite 10.10.4!!!!

     

    Thanks a lot Mate!!!

  • by Ruzzella,

    Ruzzella Ruzzella Feb 3, 2016 8:28 PM in response to johannbald
    Level 1 (0 points)
    Feb 3, 2016 8:28 PM in response to johannbald

    Spoke to Canon support.  The solution to this is simple, but you wouldn't know it unless you called them (  ).  Neither Apple or Canon any longer has a driver for this printer if you are running OS 10.10 or 10.11.  But the driver for OS 9 works for both of these OS's.  So just download the Canon driver for OS 9, install and print.

  • by doninlondon,

    doninlondon doninlondon Apr 12, 2016 7:08 AM in response to PAHU
    Level 1 (8 points)
    Desktops
    Apr 12, 2016 7:08 AM in response to PAHU

    Hoorah! This solved the problem I had with a Canon IP4600 not printing after I upgraded to El Capitan.

     

    Thanks very much