You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

Reply
1,218 replies

Mar 11, 2015 2:52 PM in response to calvol

calvol wrote:


Again, I bought a new retail iPad at retail price in a local Apple store.


Apple refurbs come in brown boxes and are not sold at local Apple stores, they are sold online only.


Apple would go to jail if they were selling refurbs as new in retail boxes.


Well i disagree with your last sentence, Apple swears that those in brown boxes are brand new no refurbished.....we obviously know they are NOT still they are not going to any jail......so...


Now if a refurbished device can also mean new.....Apple wins.

Mar 11, 2015 6:21 PM in response to psikofunkster

psikofunkster wrote:


Wow, googled this, it says in fact refurbished:


User uploaded file


Refurbished new, see my point? the replacement is new but is a refurbished one.


The Apple lady who i spoke to on phone swore to me the replacements were not refurbished, liar, of course i didn't believe her.

Apparently you misunderstood the conversation. All replacements are reforms and always have been.

Mar 11, 2015 6:22 PM in response to psikofunkster

psikofunkster wrote:


calvol wrote:


Again, I bought a new retail iPad at retail price in a local Apple store.


Apple refurbs come in brown boxes and are not sold at local Apple stores, they are sold online only.


Apple would go to jail if they were selling refurbs as new in retail boxes.


Well i disagree with your last sentence, Apple swears that those in brown boxes are brand new no refurbished.....we obviously know they are NOT still they are not going to any jail......so...


Now if a refurbished device can also mean new.....Apple wins.

You are incorrect. Calvin's understanding is correct.

Mar 12, 2015 6:30 AM in response to Philly_Phan

Philly_Phan wrote:


psikofunkster wrote:


calvol wrote:


Again, I bought a new retail iPad at retail price in a local Apple store.


Apple refurbs come in brown boxes and are not sold at local Apple stores, they are sold online only.


Apple would go to jail if they were selling refurbs as new in retail boxes.


Well i disagree with your last sentence, Apple swears that those in brown boxes are brand new no refurbished.....we obviously know they are NOT still they are not going to any jail......so...


Now if a refurbished device can also mean new.....Apple wins.

You are incorrect. Calvin's understanding is correct.


Where am i incorrect according to you?


I Have spoken with apple representatives a few times already and they have told me the device i could receive as replacement would come inside a brown box (without manuals or charger). They also have told me those replacements inside those brown boxes are brand new, not refurbished.


Are there two different types of brown boxes Im not aware of?

Mar 12, 2015 6:45 AM in response to Philly_Phan

Philly_Phan wrote:


psikofunkster wrote:


They also have told me those replacements inside those brown boxes are brand new, not refurbished.


You clearly misunderstood the statements.

I clearly didnt. What is your point? That apple awares their customers that the replacement they are gonna receive in exchange are refurbished? Could you explain yourself better please? Im not getting your point.

iPad air 2 pop noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.