killhippie wrote:
Apple state that new or refurbished units or parts will be used in the T@C's if an exchange is needed after the initial 14 day period, refurbished units are indistinguishable from new units, although even new units can arrive damaged. Apple saying they are giving you a new unit means a replacement to the one you have which is therefore new to you, not a brand new out of the retail box unit. Also the iPad Air 2 has been around long enough for refurbs to be on offer I imagine. That's how the system works take it or leave it but a refurb should be as good if not better than a new unit as its had more attention to detail than factory units built ones. This is the way most companies work. If your car goes wrong after a year they won't give you a whole new car...
1) LOL, new for me but not for them you are saying?.....and what do you think about that? i pretty much call it dishonesty.
2) As i already mentioned before many many times, the Apple lady via phone assured me Apple doesn't manage refurbished units. They are new and come in special boxes without the chargers or manuals. I didn't belive her but that's what she said though.
3) Refurbished: In computer technology, refurbished refers to "old" or used computer equipment that has been restored to like-new working condition and/or appearance. It may also refer to any computer device that has been sent back to the factory to fix a flaw.
http://www.webopedia.com/TERM/R/refurbished.html
Of course I didn't take it and regarding leaving it.....Yes! i pretty much promise not to buy an ipad again ever unless this issue is fixed via software or a real new replacement is handed to me (which no pops obviusly), currently i have 0 hopes.
4) Regarding the refurbished being better....Killhippie, there are people here who has received a replacement which still pops so..... i put that in doubt.
5) Problem this is not a car and not a year has passed, this is an ipad and i reported this issue only after 3 weeks after i bought it and this is one of the richest companies in the entire world!. The first answer i received from the Apple engineers via an Apple Supervisor was: Sir that pop is completely normal. My 2 cents.