You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

Reply
1,218 replies

Apr 15, 2015 5:44 AM in response to RobS10

RobS10 wrote:


Just speculating, but the fact that this was solved with an iOS update (at least from what I have read, a high majority of cases) seems to point to an underlying software issue, rather than a hardware one?


I think for you, me and several others it's definitely software related or this update wouldn't have fixed it.


I'm not sure about the few who've reported a pop. Someone earlier mentioned it might be two separate issues?

Apr 15, 2015 8:12 AM in response to RobS10

I think it's different hardware revisions and the lack of suitable (driver) software.

When they built your device in december they had the proper software at hand and everything was fine when it left the factory even with the pre 8.3 versions of iOS.

Obviously, it took more time to develop proper software for the iPops.

Of course we're not talking about the application and user interface layer of iOS here they are all equal.

What must be different is the driver layer that controls the hardware.

If all devices would use identical hardware components either they all would pop or none would pop when running identical software.

This long thread tells us this is not the case.

Apr 15, 2015 9:55 AM in response to Air8

I agree with your statement, but still a second possiblity could be that all ipads pop since day 1, people reporting that theirs don't, could be related that they never noticed it, or just never care about it. We are talking here that even the refurbished ones (a lot of care on their revision and scrutiny) also popped.


Anyways it is now apparently solved, my last test for me is using the ipad until battery dies in a few days, im on 70% percent currently.

Apr 15, 2015 10:52 AM in response to psikofunkster

Well, the pops on my device were way too loud to be ignored.

I'm pretty sure everybody would notice that kind of noise no matter if it comes from their iPad, TV, Stereo or anything else with loudspeakers.

The number of popping iPads is the minority, imho.

I have never found an article about this issue in a tech magazine, it wasn't mentioned in tests and so on.

There are still much more unboxing and comparison videos on Youtube than popping iPad demonstrations.


Let's see who is brave enough to update with the next iOS 8.4 version first - it might bring back the pop. 👿

Apr 15, 2015 12:24 PM in response to Air8

I disagree, there are trolls everywhere, there are people who just love to antagonize, yours is black? wait a minute mine is white!.


For me the doubt remains about the trully extension of the pop issue, only Apple knows that for sure.


My ios 8.3 firmware is: iPad5,3_8.3_12F69_Restore.ipsw. Size: 1,975, 776 KB.


Maybe those last four digits (12F9) make the difference?, so for the ones who have never popped they should have gotten a different firmware with different digits at the end?


And yeah i've thought about that too, the pop can return in future ios versions....anyways i will keep updating it.


Update: forget it, it is the same firmware for all: 12F69.

Apr 17, 2015 9:35 AM in response to psikofunkster

I assume it's all included in the same update file.

Either the installer detects during the update that a special fix is needed and applies it

or all devices get the same update because it doesn't break the non-popping iPads.

The first option is difficult to manage and not very likely.


I'll keep the 8.3 file just in case.


<Edited By Host>

Apr 17, 2015 9:34 AM in response to Air8

Air8 wrote:


I think it's different hardware revisions and the lack of suitable (driver) software.

When they built your device in december they had the proper software at hand and everything was fine when it left the factory even with the pre 8.3 versions of iOS.

Obviously, it took more time to develop proper software for the iPops.

Of course we're not talking about the application and user interface layer of iOS here they are all equal.

What must be different is the driver layer that controls the hardware.

If all devices would use identical hardware components either they all would pop or none would pop when running identical software.

This long thread tells us this is not the case.


I would tend to strongly agree with your thoughts. I'm just very happy it's gone here! 🙂


Let's hope it isn't reintroduce in 8.4.


<Edited By Host>

Apr 16, 2015 9:09 AM in response to 2012FitFan

LOL...you guys really think an update will fix a static pop? I really believe the reason we are popping less or not at all is because us poppers live in cold areas and its warming up. There is way more static in cold places so we pop. I live in Iowa and popped a lot but haven't popped for awhile now but it's not below freezing here anymore.

Apr 16, 2015 9:26 AM in response to Tallaron

Tallaron wrote:


LOL...you guys really think an update will fix a static pop? I really believe the reason we are popping less or not at all is because us poppers live in cold areas and its warming up. There is way more static in cold places so we pop. I live in Iowa and popped a lot but haven't popped for awhile now but it's not below freezing here anymore.


That's if you assume it's simply a static discharge. My heavy usage and testing since 8.3 says otherwise.


My brother lIves in South Florida and he experienced pops in consistently warm weather. I lived down there for years, so I'm well aware how tropical it is there. He and I were also able to reproduce the pop by revealing the spotlight keyboard constantly. Every 5-10 swipes, pop on demand.


After updating to 8.3, we've literally tried this dozens of times and no pops. We were also able to reproduce it sliding ringer and alerts up and down. We can't reproduce that as well.


That's our experience with the pop. I'm pretty sure for us and several others in this thread it's software related.

Apr 17, 2015 1:10 PM in response to 2012FitFan

So far so good here.


2 full charges and no problems. 2 more charges and I may be able to uncross my fingers.


I'm now starting to feel that I have the product as it was intended. I've never returned an Apple product and I didn't want to return this one.


More importantly, I now feel free to sell it on when the time comes which I would never have done in the condition that it was in.

iPad air 2 pop noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.