So if I make a FaceTime call on my iMac via my iPhone 6, where's my keypad?
Did they seriously forget to include that little bit of functionality?
iMac, OS X Yosemite (10.10)
Hey Dj Smooth,
Welcome to the Apple Support Communities!
I’m sorry I didn’t grasp your situation earlier but now I do understand. Once the call is initiated you would use the number keys on your keyboard to make selections in an automated system. Make sure that you have the phone call notification on your computer selected and your physical keyboard numbers will let you make selections.
Use your Mac to make and receive phone calls - Mac Help
Answer automated phone system prompts: Click the phone call notification and enter numbers.
Cheers,
Joe
I understand how to use the mac numeric keyboard to enter things like code, but how to enter keys like #?
For example, I call into a conference. The robot says to enter my conference ID and pound. How do I enter the pound? I read the Help article, no mention of non-numeric keys.
:-) simple and direct. As John said :-). On Mac everything is keeping simple and minimalist, so when I don't find something, I stop to think for a few minutes to find the simplest possible way, of course :-), I always come to the community :-)
This is just plain lazy on Macs part. Just add a keypad to Facetime. I have tried your options and some how my phone still takes the call away from my mac. This is not a hard feature to add to facetime and should have been thought of from the beginning. Do you know what it is like to be on a call trying to press a number when you are still getting all the papers together for them. Press # for this option then that option you press your key board and it comes back saying the same notice because it didn't receive the tone. You click a drop down keyboard then you can click with your mouse or type your keyboard since it is the active program and sends along. I am reverting to my bluetooth to deal with this pull out the phone and hit the number they want to get to a live actual breathing human being. Or reach over to the desk and hit the number they want. I think I need to develop an app that replaces face time.This ticket has been going on for a long while. I want to know why have you not sent this to the developers. This is a pain in the a**. Just put the keyboard with the app.
Not only mute, but resume when the call ends would be great too.
Though at least iTunes responds to the media control keys on the keyboard so it is quick to pause and resume, but Spotify or Youtube don't.
Well, Mr. Know It All, then tell me how you enter the # pound sign? Try it. Doesn't work. So if someone is getting a callback from a two-factor authentication system and is required to press the # key to confirm, good luck with that. They should have just included a simple button on the call notification window that lets a user click buttons on a normal phone style keypad, including * asterisk as well. But they must have someone like you there that likes to talk snarky and think they know everything.
Try it with the # pound key. Doesn't work. Regarding Apple in general, I can't tell you how many times I've said "where the **** is the..." for so many things that should have "just worked" or just "been there". For example, even on this web forum, after you post a message or a reply, good luck trying to edit it. Every other forum in the world lets you edit your own postings, but Apple? Nope. In their endless quest to keep things simple, they simple elected not to implement an edit feature with is absurd. Apple tries to be overly simplistic, but they end up making their users spend endless hours trying to "find out" how to do things on forums like this. Things that should be trivial on any other platform.
Stop it! 😀 That works!! Thank you, you are awesome! 😎 (and yeah, it's 2017 - still not a feature in FaceTime for a keyboard window. The FaceTime documentation does not even explain what you did or anything about a keyboard. - so KUDOS!)
If it was simple to think of clicking the FaceTime 'call' and then then to use the keyboard, I'm sure Apple Support would have thought of it in the first place. 😉
any idea how to get back to the computer's phone connection once you've gone over to the phone?
The solution is to press the CMD + Number
It only works when the FaceTime application is the active application. So if your waiting and working in an other application you have to go back to FaceTime.
Sorry COMMAND isn't necessary
You sir, rock!!!
Totally agree with your points, including the "inverted" layout of the keyboard, specially as in some cases folks memorize phone numbers / passwords based on their layout, not the actual numbers.
Sorry doesn't work till the time you "Mute" the phonecall
Brilliant, it works! You are truly genious.✅😎
keypad during FaceTime call?
