why cant my iphone4 turn on
hey guys,my iphone 4 cant turn on, but turns on amd gets stuck on the apple logo when plugged in the charger and when u hold down the sleep/wake button
iPhone 4, iOS 7.1.1
Apple Event: May 7th at 7 am PT
hey guys,my iphone 4 cant turn on, but turns on amd gets stuck on the apple logo when plugged in the charger and when u hold down the sleep/wake button
iPhone 4, iOS 7.1.1
Hello Solar1267,
Thanks for using Apple Support Communities.
In order to resolve this issue where your iPhone will not boot past the Apple logo, I'd like you to please follow the steps in the article linked to below.
iOS: Not responding or does not turn on
Cheers,
Alex H.
okay thanks
its not turning on at all... If I put it in the charger to charge and I hold the sleep wake button, it shows the apple logo and stays like that then after sometime it goes blank
Hi Solar1267,
Thank you for using Apple Support Communities.
Please follow the steps in the aforementioned article, testing after each step.
- If a single application is not responding or stops responding when it opens, you can force it to close.
- If the device is unresponsive or if certain controls aren't working as expected, restart your device.
- If the device remains unresponsive or does not turn on (or power on), reset your device.
- If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
- If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
- Let it charge for at least twenty minutes, then see if it starts normally.
- If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
- If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
- If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
- Connect the device to your computer and open iTunes.
- If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
- If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
- If the above steps do not resolve the issue, contact Apple.
iPhone cellular data connection issues
Take care,
Alex H.
why cant my iphone4 turn on