Problems with callservicesd and soagent

Hi,

soagent is a support part of Messages. I am not sure about the other one.

In the Finder hold down the ALT key whilst using the Go Menu.

Select the Library that has appeared.

Navigate to Containers/com.apple.soagent/Data/Library/Preferences and delete (Drag to Trash) the com.apple.soagent.plist and then Restart the computer.

9:52 PM Tuesday; December 2, 2014

Hi,

Open the Contacts App.

Go to the Preferences > Accounts.

Make sure it is only using one Account to sync with.

If it is using iCloud, Google, Yahoo and more it will delay the opening of Messages as Messages links to the Contacts app and lists all the contacts.

It is best to use only one account.

9:53 pm Wednesday; July 8, 2015

I had the same issue with soagent and callerservicesd eating up all CPU.

The problem is related to a contact syncing issue with iCloud.

Resolution:

Open the console and filter for messages from "MCContactsManager". In the details of the message, you can find a reference to the contact causing the issue. Export this contact to a VCF file. Delete the contact and check that there are no more messages from "MCContactsManager".

Watch out for soagent and callerservicesd to relax (should use much less CPU now).

Now you can import the saved VCF into contacts again and everything should be back to normal.

Hehehe.

I have been absent due to my wife breaking her leg.

I have been catching up today reading the oldest email alert of new posts first so I have seen the one further down the thread and answered it (or at least made a suggestion)

Can we follow up on the first post you made as it were ? (if you need to)

9:56 pm Wednesday; July 8, 2015

Humm,

As you had no account listed at one point I am not sure what to suggest next as the Address Book (Contacts app) looked to be the item in the message that was causing the problem.

I take it you did book an appointment at the time that is now approaching ?

7:55 pm Thursday; July 9, 2015

Good to hear.

10:32 p.m. Friday; July 10, 2015

Glad to help.

10:03 pm Wednesday; October 28, 2015

Hi,

What else from this thread have you tried ?

7:26 pm Wednesday; December 23, 2015

Hi,

This thread is in Yosemite.

You post about El Capitan.

It is a lot clearer in El Capitan that the Contacts App does not like syncing with more than one Account such as iCloud or Google.

It seems to get stuck in an endless loop on constantly trying to check if the lists on each server have changed.

This cause Messages to Hang as it is waiting on the Contacts App.

What is also clear is that in EL Capitan many items already listed in System Preferences > Internet Accounts seem to get turned On fro both Messages and the Contacts App when they were not set this way in Yosemite.

It was because my Yahoo, Google and AIM account as well as my iCloud account were turned On (Also see Contacts > Preferences > Accounts).

7:50 pm Wednesday; March 16, 2016

for the Points

7:08 pm Thursday; March 17, 2016

Hi,

You're welcome

9:36 pm Friday; March 18, 2016

Thanks for lettings us know.

8:30 pm Wednesday; March 23, 2016

Hi,

It is best to deactivate them as like you mention that they are often in System Preferences > Internet Accounts.

Lets say that apart from iCloud you also have a Google Account that was just for email originally.

From about Yosemite onward System Preferences > Internet account has shown options that could allow other app access to the info.

In the case of a Google Mail ID this could be the Contacts App and the Messages app.

Messages has not lost the iChat way of adding account when things were more separated out.

I never synced my Contacts app (Address book) until after I got an iCloud account and I am not sure if you can add accounts directly there.

Apple have obviously started on a process designed to streamline what an "internet Account" can do and centralise turning functions ON and Off.

Like most things Apple there are several ways to do things.

However you cannot say one method is right or wrong when compared to another.

7:37 pm Monday; May 2, 2016

for the Points

8:02 pm Tuesday; December 13, 2016

Hi,

You are welcome.

8:02 pm Tuesday; December 13, 2016