Problems with callservicesd and soagent

I posted a response below on the thread, but wanted to make sure you saw it, since you seem really knowledgeable!

Also, I was wondering if I should somehow update the Messages app, but I don't know how to do that.

-----------

Soagent was taking up 99% of my CPU, so I tried following some of the suggestions on this thread:

• I have searched for MCContactsManager and "AddressBookSync[]: The shared address book could not be loaded. Exiting." in the console and didn't find them. I also unlinked Contacts from iCloud.
• I also followed the directions above to remove com.apple.soagent.plist and restarted the computer.

Every time I try to open Messages, it won't actually even open anymore -- it just says "not responding" and takes up 99% of the CPU. Soagent doesn't seem to be taking up much CPU anymore.

What else can I try? The Genius bar doesn't have appointments available for 3 more days!

Any more ideas? I use Messages all the time, so hate to be without it!

Hi,

Open the Contacts App.

Go to the Preferences > Accounts.

Make sure it is only using one Account to sync with.

If it is using iCloud, Google, Yahoo and more it will delay the opening of Messages as Messages links to the Contacts app and lists all the contacts.

It is best to use only one account.

9:53 pm Wednesday; July 8, 2015

Hehehe.

I have been absent due to my wife breaking her leg.

I have been catching up today reading the oldest email alert of new posts first so I have seen the one further down the thread and answered it (or at least made a suggestion)

Can we follow up on the first post you made as it were ? (if you need to)

9:56 pm Wednesday; July 8, 2015

I hope you're wife is doing ok!

I only had the icloud account syncing. I did have an exchange account still there, but it wasn't set up to sync. I did just remove it just in case, but it hasn't changed anything.

Humm,

As you had no account listed at one point I am not sure what to suggest next as the Address Book (Contacts app) looked to be the item in the message that was causing the problem.

I take it you did book an appointment at the time that is now approaching ?

7:55 pm Thursday; July 9, 2015

I actually called phone support last night (forgot I have that option!). They had me reinstall the operation system and it seemed to fix everything. Thanks for your help!

Good to hear.

10:32 p.m. Friday; July 10, 2015

Thx you very very very very very much. In my case, it was an issue with my Facebook Account which cannot sync contacts because of a wrong password..

"

21/10/2015 00:45:50,578 AddressBookSourceSync[3069]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller supportsRequestCompressionAtURL:https://originalprankster_33%40hotmail.com@webdav.facebook.com/576986402///originalprankster_33%40hotmail.com@webdav.facebook.com/576986402/] Error Domain=CoreDAVHTTPStatusErrorDomain Code=401 "(null)" UserInfo={CoreDAVHTTPHeaders=<CFBasicHash 0x7f8d54e98d70 [0x7fff7c339390]>{type = immutable dict, count = 11,

entries =>

0 : x-fb-rev = 1997856

1 : Content-Type = <CFString 0x7f8d549e3cf0 [0x7fff7c339390]>{contents = "text/plain; ; charset="utf-8""}

2 : x-fb-trace-id = <CFString 0x7f8d54912230 [0x7fff7c339390]>{contents = "FJdsxuNkWGb"}

3 : Pragma = no-cache

4 : Expires = <CFString 0x7f8d53798330 [0x7fff7c339390]>{contents = "Sat, 01 Jan 2000 00:00:00 GMT"}

6 : Date = <CFString 0x7f8d537ed8d0 [0x7fff7c339390]>{contents = "Tue, 20 Oct 2015 22:45:50 GMT"}

8 : x-fb-debug = <CFString 0x7f8d549db560 [0x7fff7c339390]>{contents = "hXt0KQJW2eJOqDL6U7HjJihXnoKg/+mCFyHZxWuxI1JWER550PxMjMnCTdhltJwtWuAXZ7/TVJzKDN Xz5O1fTg=="}

9 : x-fb-stats-contexts = <CFString 0x7f8d54ea8490 [0x7fff7c339390]>{contents = ": api, : V3"}

10 : Www-Authenticate = <CFString 0x7f8d54e73250 [0x7fff7c339390]>{contents = "OAuth realm="Facebook WebDAV", Basic realm="Facebook WebDAV""}

11 : Content-Length = 40

12 : Cache-Control = <CFString 0x7f8d549d3720 [0x7fff7c339390]>{contents = "private, no-cache, no-store, must-revalidate"}

}

}"

Thanks all for the pointers. Soagent.dll was consuming most of my CPU. The references here to contact syncing led me to check my internet accounts under preferences. Somehow, after upgrading to El Capitain, several accounts were duplicated and several accounts were syncing with contacts. I deleted the duplicates and per Ralph's suggestion limited the contact synchronizing to one account.

Problem solved. Thanks all!

Howard

Glad to help.

10:03 pm Wednesday; October 28, 2015

I had the same issue with soagent after upgrading to El Capitan. I fixed it by completely removing all accounts under Internet Accounts, then re-adding them.

removed those all Internet account but i am still getting the same high CPU usage with Soagent. The experience of using mac has been degrading.....

Hi,

What else from this thread have you tried ?

7:26 pm Wednesday; December 23, 2015

Thank you alecthomas,

I had big troubles with soagent and callservicesd.

I deleted all the internet accounts, rebooted and recreated them after reboot and the problem seems that has been solved.

Thanks 🙂

Im on mavericks and Soagent wasn't responding in activity monitor. So i went to console, searched Contacts, there were about 10 messages, each showing the same contact name. So i dragged the contact onto my desktop. then deleted it from contacts, waited a min or two, then quit so agent and contacts app. I checked it'd synced with iPhone and yes the contact was deleted, then opened contacts on mac, dragged the card into it and soagent is back running automatically, contacts are synced and works fine now 🙂 we will see if it goes to (not responding) again....