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Hard Drive won't mount in Yosemite

I just updated to OS X Yosemite... as soon as I plugged in my external hard drive, I noticed it wouldn't mount (Toshiba Canvio 3.0, formatted mac os extended journaled). It will show up in disk utility but won't mount, and isn't solved running first aid. Was working fine the day before I updated.


I have around 800 gigs on this hard drive, most of it is essential photography and video files. I cannot wipe the drive, and I don't have space to create a disk image on my macbook. If I have to, I can buy a new drive.


Please Help!

MacBook Air (13-inch Mid 2011), OS X Yosemite (10.10), 128g solid state

Posted on Oct 28, 2014 3:32 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2014 3:34 PM

I suggest you contact the drive manufacturer. It sounds suspiciously like they need to update their software.


Barry

36 replies

Apr 5, 2015 7:43 AM in response to collin997

I had the same problem, had 2 Toshiba external 4TB hard drives (one of which had my backup on it) and a WD, all working fine until a couple of days ago when my iMac crashed. Had to do a total system restore to original settings (with new Yosemite update), and when I restarted none of my hard drives showed up in finder, even though I could see them in Disk Utility. Tried a bunch of things listed in this forum to no avail. In the end, I downloaded a trial copy of http://www.tuxera.com/products/tuxera-ntfs-for-mac/download/ and now everything is working fine.

Apr 16, 2015 12:58 AM in response to collin997

So I have had this issue come up for a number of friends and acquaintances and I have been able to resolve the issue every time by connecting it to my Windows based machine (Windows 8.1) and repairing it through CHKDSK. I had no luck trying to repair it within Disk Utility on 10.10


I am not sure that this will work for every drive having a similar issue and there may well be circumstances that I am not aware of that led to my success. I hope this helps everyone


In Windows 8.1


1 Either the OS will automatically recommends fixing the drive in which case you just have to do the next option, just allow it to run the fix


If Not


2 Open search from the "Charms" menu and type "Command Prompt"

Type:

chkdsk Z: /f /x /r ------- Replace Z: with the drive letter that corresponds to your external drive


Wait, then wait some more (It can take a long long time)


With any luck it completes successfully and you can then use your external drive again.

Jun 2, 2015 11:38 PM in response to collin997

I have a Toshiba 500G USB 3.0 external drive as a Time Machine backup for my iMac from 2009, which works under Snow Leopard.

When I got my new iMac5K, I am so happy to plug my Time Machine backup to migrate my system.

Unfortunately, the LED on the drive did light up as blue (running on USB3) but the iMac5K did not recognize any drive.

The iMac5K would not mount the disk and the Disk Utility did not show the disk.

The drive is perfectly functional, since my old iMac still works with it.

Updated everything in App Store on Yosemite, tried NVRAM reset and power cycle, not working.


The work-around is to plug that drive to a USB2.0 hub (the keyboard would also do) which connects to the new iMac 5K.

The drive LED lighted up as white (running on USB2) and the iMac 5K automatically mounted the disk.

So far, I cannot get any USB3.0 device work as USB3 on my iMac 5K.


Any suggestions?

Jul 27, 2016 6:54 AM in response to collin997

I had the same problem but because of this discussion it helped me fix the same problem. WD 1 TB external hard drive won't mount on my mac mini Yosemite, I had very important video project files, photos, stock elements and I really really need to access them. So I tried to repair under disk utility and nothing happened. Plugged it in Windows same result nothing happened. Changed the usb cable to usb 3.0 still not mounting. Plugged it and wait till it mounts nothing appeared. So i read and read until I came to this forum and read someone's reply about Paragon NTFS software so I downloaded it from their website and installed then it finally worked.


Hopefully this helps.

Hard Drive won't mount in Yosemite

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