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Photos sync'd to iPhone from iTunes all messed up in iOS 8.1

Hello,


I use an iPhone 5S with iOS 8.1. I sync photos from my mac via iTunes to my phone. They are separate folders and all was well in iOS 7. But in iOS 8, 8.0.1, 8.0.2 and 8.1, I have been experiencing many duplicates of the photos that I have sync'd in different folders. Not only does it create duplicates of the same folders twice but also messes up with the photos and they appear random in different folders. For instance I am syncing Folders A,B and C. After the camera roll I get Folder A, Folder B, and Folder C followed by Recently Deleted album and then Again starts with Folder A which contains photos randomly from the other two folders B and C. Likewise Folders B and C also have random photos from the other two albums respectively. I have no problems with the camera roll and the recently deleted folders. I was wondering if any of you guys have the same problem and found a fix to it.


I have removed all the photos from the phone and deleted the iPod Photo cache from my mac and sync'd the photos again. After the sync the gallery looks fine but after sometime or maybe i didnt notice much, after a restart. These duplicate folders start to crop up.


I clean installed my iOS 8.1 from iTunes.


Cheers,


M.

iPhone 5s, iOS 8

Posted on Oct 29, 2014 9:48 AM

Reply
54 replies

Feb 18, 2015 1:16 AM in response to Mrkstr

Has anyone discovered an answer to this weird anomaly? With 21,000 photos repeated but in random order and in different folders all over the place it is a mess! Strangely though they are all ok on the first 'set' when you scroll down and then on the repeats they are all over the place. No logical reason?! I also noticed the duplicates don't actually take any additional storage space!? Like someone has said it has only happened since the last minor update. I'm new to the forum, do Apple look at these posts and use the info to improve or fix things in future updates or is it something that one has to email them about? Here's hoping a fix is on the horizon as it was fine before!

On a slightly related subject to those fellow photo lovers that have tens of thousands of photos on their sync folder, am I correct in thinking that if when I do a regular sync through itunes and I have no extra photos to import since my previous sync can I uncheck the sync photos box and click leave photos on iPhone when the prompt box appears to aid in the speed of the sync? Those of you with many photos will understand what I'm getting at when you seem to wait forever while iTunes is 'importing photos'!

Thanks for anyones help on this.

Mar 25, 2015 9:14 PM in response to Mani V K

So glad to hear I'm not the only one having this issue. I couldn't even figure out how to describe it properly. Part of me wonders if it's Apple's subtle way of pushing people onto their new iCloud Photo Library, or if that's what's actually causing the issues.


I even tried deleting the iPod Photo Cache folder from my computer and re-syncing everything again from the beginning, and it still does it. This happens on both my iPad and iPhone. Wondering if it could be because I have two devices. Anyone getting this with only one device?

Apr 26, 2015 7:01 AM in response to Mani V K

I found a mini solution "better than nothing".

If u have your photos on your PC u can seperate them to folders by YEAR or by Month or even by YEAR THEN MONTH. After u create the year folder or the year folder with a month subfolder in it, go to your photos and make the view in details (right click>views>details) then choose to sort by date option (choose only "date" dont choose "date created" or "date modified" or any thing else). Make the sort descending by clicking on the date tab. After that select the photos with the same month or with the same year by clicking on for instance the 31 dec 2014 photo and scrol down to 1 January 2014 photo then (shift+click) then move them to 2014 folder. Notice that the latest is at the top on the new folder if not click on the date tab in the details view. Do the same if u want to sorted by month . Finally Sync the folder which contains all your photos years folders. Hope it helps

Jun 24, 2015 7:54 AM in response to Mani V K

Hello,


I have the same issue, iPhone 5 synced from Macbook Pro, it has added 141 ALBUMS to my phone alongside the photos i originally wanted synced! and mine too are all mixed up random folders with random photos which should be in other photos. its literally thousands of extra photos in 141 albums and i just don't know what to do to get rid of them. Does Apple actually read these threads or answer the questions and solve the issues?

Aug 20, 2015 4:36 AM in response to Mani V K

Same problem here.

It started with ios8, the famous "deleted" folder all over the place, never in the same place in the middle of the albums.

An iphone 5S, I also have many photos and the folders ended up duplicated with photos inside randomly messed up, parrallel to the normal organisation.

Photo counter not taking into account the duplication.

I thought is was because my memory was limited, I had a 64Go and with all photo & music, I had less than 10Go available.

Countless calls to Apple, no clue, no help and no post on the forum I thought I was alone...

So I bought a 6 with 128Go and... during a few months it was ok but the last 2 or 3 updates... messed up photos again.

Only way is to resync, all but one folder containing only 1 photo otherwise it doesn't go.

Then resync all photos and be stressed for that it doesn't happen again.

I actually waited a few days for this update as I was affraid...


I have a similar issue with music, wrong dates or album photos, so album orders wrong when you listen to them...

So I put a space after the name of each bands and Apple Music lets me alone because it doesn't recognise them and don't mess all my music up.

Thing is... I don't have all the new info that are nice when Apple Music works well...


We don't buy Apple for this kind of thing... yesterday new adverstisement of Apple on TV "because we do phone and software it works perfectly"...

I don't think so...

Sep 8, 2015 2:11 AM in response to appletiptop

I have only those Apps asking for access to photo : DayOne, MemoPad, PostitPlus, ScannerPro, Snapseed, Waze, Whatsapp.

I didn't give access to Photo to Waze & Whatsapp.

Last time I had the issue corresponded to last iOS update + instal of MemoPad creating a folder in photo (folder called memo).

This is an interesting remark because maybe ScannerPro has an influence as it is also bugging when making update and loosing icloud stored scans...

But as far as I recal, the event that started it all was the photo update in iOS8 and the creation of the panorama & recently deleted folders.

At the beginning,those 2 were floating all over the place in my folders.

Now they stabilised at the top but regularly I have a mess happening, usually when updating iOS.

So yes interesting idea but for me the root is in iOS Photo and the link to APps maybe.

Why is Apple doing nothing ?

Oct 6, 2015 2:16 AM in response to appletiptop

iOS 9.01, then iOS 9.02... same thing, photo folders doubled up after upgrade.

1 list like I have it on my computer, another list of same folders but photo messed up inside.

In between updates no issue.


I just realised something...

I have a folder that I called "2000000 Pellicule" (=Film in french & I name all my folders starting with YYYYMMDD so they order themselves and want this one on top, in which I put film photo that I want to keep separate but not indefinitelly ike other).


I am starting to wonder if this is not creating the issue and iOS is bugged because it has a "Film" iOS standard folder and see another one with the same name and gets troubled...

2 reason for that.


I still have my old 5S and it doesn't have this "20000000 Film" folder but similar apps & quantity of photos than my 6.

It didn't get the issue at iOS 9 and 9.01.

But it was getting it all along when I used it for me and had the famous "20000000 Film" folder...


I just noticed now on my 6 that all foders have a doubled ghost copy, in which photos are in a messed up order.

But the "20000000 Film" folder... is not doubled !!!!

At least I noticed this time.


So I just renamed it with a name different to any of the standad folders of photo app.

And I will see next update. I will also update the 5S this week and see if the update creates not issues and let you know.

Oct 7, 2015 12:34 PM in response to Mani V K

The problem emerged as soon as I updated to ios9 and the latest iTunes:


everything syncs fine: music, podcasts , videos, books
all except photos:


I've tried :
1. de-selecting [ ] Sync Photos, then re-selecting again [✓] Sync Photos
2. deleting the Photo Cache
3. REBOOT
4. HARD RESET, RESTORE (each reset-restore session would take me 4-5 hours; and i've been doing this a dozen times straight for the entire two weeks)

5. re-named source photo folder, re-select



and I still get the following issues:

Total amount of photos will never be synced 100%, most of the time it's 50% synced, and whatever that DOES get synced- either ends up having folders and photos duplicated.
And why would it be saying 0 photos? When I open an album,there are photos in it - except that it's all scrambled up. Look, call me OCD but I really want my oregano to be in the oregano jar, thyme in thyme , and rosemary in rosemary.
User uploaded file



And if things aren't duplicated, I'd get the original amount of folders (as set-up in my computer), whatever that was synced will be in their respectable folders, and I'd get empty folders as if it's never been synced what-so-ever.




User uploaded file



I've tried numerous times doing the whole 'selected folder' thing and I'd end up with the duplicate-issue.


Not to mention that the Photos app is always in "Syncing..." mode, which bugs the **** out of me because this appears even when my device's unplugged.

It has never been a disc space/device space issue as I have successfully synced 24k photos into my iPod without much of a hassle (granted,it's never been 100% synced, but majority of my photos; 95% of it is, so I'm rather alright)


I've tried downsizing the amount of images synced, 24k -> 18k , seeing how iTunes would only sync 18k/24k photos before 'finishing sync' all of a sudden. So I thought, maybe 18k's the 'safe' amount to upload as the ios hasn't been optimized to be able to sync more than that: so I synced 18k or so, only to find out I've only managed to sync 6k photos in total.


I've concluded that no matter what amount: be it just 20 photos, something will 'disrupt' your sync session and you'd probably be getting 5 photos instead.


ios7 was great- no issues. ios8 started making it buggy for me, I am now using ios 9.0.2 and the problem is even bigger than the predecessors. What the **** is going on Apple?!


iPod Touch 5th gen, iOS 9.0.2
Windows 8
iTunes 12.3 (64bit)

Photos sync'd to iPhone from iTunes all messed up in iOS 8.1

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