Cannot take screenshot on iPhone 6 Plus with home power buttons

I cannot seem to take a screeenshot on my iPhone 6 Plus using the home + power buttons. I just got my 6 Plus this week and this functionality only works on the lock screen before I slide to unlock. Help!

Posted on Oct 31, 2014 12:05 PM

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28 replies

Feb 10, 2015 3:57 AM in response to Jose@

I have had my Iphone 6+ for a month now and the screen shot was working perfectly until i update the IOS, now i hit the power button and home button together (dont work) i hit the home button first then the power button (dont work) i hit the power button then the home button (dont work) is there something in the system setting that i can fix this issue with?

Feb 17, 2015 8:57 AM in response to digitalfields.iphone

There is no setting to turn on or off, and Apple has not removed the function. What troubleshooting have you tried? First step is to power the phone off and then back on. If that does not help, then try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release the buttons. The phone will reboot. Try after that.

Aug 1, 2015 1:03 PM in response to charlesgs

I don't like the sleep button moved to the side. Better on top. Pushing home and sleep to take a screenshot is awkward with a side button. Either way you have to use two hands but the sleep button opposite the volume buttons is awkward. I much prefer the sleep button on top. I have left feedback but just hoping someone knows of a better/different shortcut to take a screenshot. Thanks

Mar 4, 2016 5:21 PM in response to charlesgs

Hooray I figured it out...for my situation anyway! I read somewhere that it may have been an offending app. Had my phone for 2 days and the screenshot function stopped working. I thought it may have been an app I use for work, specifically issued throgh work. Went into Settings>general>device management. Clicked on what was showing there (in this case Good MDM) and it showed 2 restrictions..."screen capture not allowed". Removed the app and presto, screenshot was working again. Laughable really considering I can just ask someone to take a pic of my screen if I really need to capture it. Why bother with this restriction at all?!?

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Cannot take screenshot on iPhone 6 Plus with home power buttons

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