iMessage Activation Problem in Iran

we have problem to activate the iMessage , FaceTime and new IOS 8 Feature in Iran , is there any solution ?

by the last announce of USA Department , the IT restriction is over of Iran , but we cant use the iMessage and FaceTime and any Phone number based services , in Iran .

I guess the +98 Country code is blocked by Apple , and according to last announce about finish of restriction in IT field and services for Iran , I think , Apple may review these restriction to bypass them .

please inform me about the situation and if there is any way to solve these problems .

Regards

Aka

iPhone 5, iOS 8.1

Posted on Nov 2, 2014 5:46 PM

Reply
26 replies

Nov 2, 2014 6:13 PM in response to amirkhosro

iMessage and Facetime activation require sending an SMS message to a number in the UK. Apple partner carriers handle this message correctly. But there are no partner carriers in Iran, so you need to have International SMS enabled on your phone, and you will be charged for the message. The message is sent fairly frequently to re-authorize, so iMessage can get to be expensive where there is no partner carrier.

Nov 3, 2014 4:30 AM in response to Lawrence Finch

thanks for answer ,

also we dont have any problem with international SMS , and the verify sms is sent and we charged about it too ,

but i think in the UK carrier or the UK mobile operator , the IRAN country code(98) , has been Blocked , and all our verify message that we sent did not reseived by the Apple servers , because I'm sure about delivering of verify message . this is works on other services , like Google and Facebook that need it too.

the iMessage service , works till last years ...

I want Apple customer care that investigate about this problem , because this is problem of more than 1 million Apple product users in Iran .


Thanks

Nov 3, 2014 4:56 AM in response to amirkhosro

I want Apple customer care that investigate about this problem , because this is problem of more than 1 million Apple product users in Iran .

an unlikely scenario Apple do NOT sell or support the iphone in your country


but i think in the UK carrier or the UK mobile operator , the IRAN country code(98) , has been Blocked

very likely

Jul 11, 2015 10:58 PM in response to amirkhosro

according to new information that i obtained , the message (Activation message) which send from Iran to Apple , automatically changed by Iranian operator , because of some reason (economic maybe) , the message changed and send by internet from the different number , and its not possible to active with Apple server . the only way to solve the problem is changing the apple policy with sending a message to phone number (instead activation internally and automatically ) like Whatsapp and the others app .

Jul 12, 2015 7:37 AM in response to ALI.Es

You have very high expectations for technology. iMessage cannot be activated internally, because the phones that send you iMessages have to know that YOU have iMessage. If the only place that information is known is on your phone, how would those other phones know?


The real issue is that Apple does not have a presence in Iran, and cannot under US and International law. So using an iPhone in Iran comes with a lot of compromises and disappointments.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMessage Activation Problem in Iran

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.