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Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

Hello

I have an Iphone 6 for about one week now. I would like to view my photos and movies on my laptop (windows 7). But I can't view them because it doesn't show up as a portable device in my computer. When I plug it in I do hear the sound as if any USB would make.


Does anyone know what's going on? Am I doing something wrong?

Thanks a lot!

iPhone 6, iOS 8.1

Posted on Nov 3, 2014 12:37 PM

Reply
121 replies

Dec 1, 2016 5:52 AM in response to AKA.AK

Change to use the 'MTP USB Device' driver instead of the 'Apple mobile device USB driver'. This USB driver is a standard window driver. This worked for me.


In device manager, double-click 'Apple mobile device USB driver' in the USB serial bus controllers section to bring up the properties.

On the drivers tab, click 'update driver'.

select 'browse my computer for driver software'

then select 'let me pick from a list of device drivers on my computer'

You should see the Apple driver PLUS the MTP driver

Select the MTP driver and click 'next' to install it.


Hopefully your Apple device will be recognised now.

Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

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