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Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

Hello

I have an Iphone 6 for about one week now. I would like to view my photos and movies on my laptop (windows 7). But I can't view them because it doesn't show up as a portable device in my computer. When I plug it in I do hear the sound as if any USB would make.


Does anyone know what's going on? Am I doing something wrong?

Thanks a lot!

iPhone 6, iOS 8.1

Posted on Nov 3, 2014 12:37 PM

Reply
121 replies

Oct 10, 2016 5:03 PM in response to AKA.AK

Lots of great ideas here! I have yet to find one that works. Trying to take photos off so i ...took some photos, checked device manager only to find 'Portable Devices' does not show iphone 5s, nor does the control panel. SOMETIMES iTunes shows the phone - but when it does it shows all other devices on the network.

I have tried EVERY USB port (9).

I get 'Trust Computer' every time.

I have followed the process to remove iTunes for a fresh reinstall.

Unfortunately i updated this PC to Win 10 (with all the updates).

Fresh out of ideas and i have read through this post and several others, several times.

I am able to upload photos once in a while, when it decides to notify me of other things i can do with this device in the lower right corner - that how i know when it is working.

Oct 14, 2016 2:52 AM in response to AKA.AK

Hi,

In my case iTunes seemed to be able to back up my phone etc, but the only device which appeared on my PC was "Apple mobile device USB driver". I could not import photos/videos.

I tried many of the solutions posted here but non worked for me. This included reinstalling the Apple mobile device driver. I have an iPhone 6, iOS10 and a PC running Windows 8.1. On using the troubleshooting on Windows, I also got the message about using USB 3.0.

Despite all this, with the phone plugged into the same socket as before, the thing which worked was putting the phone into "Airplane mode"!

Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

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