Hello
I have an Iphone 6 for about one week now. I would like to view my photos and movies on my laptop (windows 7). But I can't view them because it doesn't show up as a portable device in my computer. When I plug it in I do hear the sound as if any USB would make.
Does anyone know what's going on? Am I doing something wrong?
Thanks a lot!
iPhone 6, iOS 8.1
Rubberneck23$ wrote:
Am I talking with someone?
No. You posted to a user-to-user technical support forum. If you create a new discussion and describe what you are looking for users who have some insight into your need will respond.
Well, it happened again and after re-reading the solutions suggested (and tried last time) and trying them again, THIS TIME, I had to disconnect the phone, select a photo and reconnect the phone, and it worked! Took an hour to work through all this again. Beats me! What will it be next time? Standing on one foot and rubbing my stomach while patting my head?!?
im new here and just sign in because of that problem. i have that problem more than a year but.
i read and try everything here and still nothing.
i dont know if this information about this problem help to whoever can help me but i had a more than a year ago desktop computer ( that today is broken ) and i remember when i try to put my canon camera in my laptop with the usb cable it didnt work. but in the desktop computer it was working. the only way i can see my camera photos in my laptop is to connect the memory card of the camera to the card slot ,its work fine.
but with the iphone i cant remeber what happend when i was connecting it to the desktop back then.
now in my laptop it dont shown on my computer. it only shows in the itunes.
Thank you so much for this suggestion, Johnny!
I had the same problem: iPhone not showing up in My Computer on Windows 10.
I went to Settings -> Devices -> USB and saw that the iPhone device wasn't fully loaded (there was a blue bar under the name when I clicked on it). At first I thought it was showing how much room was on the device, but I've been getting a bunch of notifications that my storage is almost full, and this bar was less than halfway, so I assumed it was the driver install progress. I clicked on "Disconnect" and immediately unplugged my phone, waited for the device to clear, and then plugged it back in. Sure enough, the progress bar filled to the top and then disappeared, and when I opened My Computer again, I had an iPhone icon.
Whew! Glad I can finally move my photos off and get more space! Thanks again!
For the THIRD time this has happened to me. This time I took some time to examine everything.
It appears Windows 7 needs BOTH the 'MTP USB Device' driver AND the 'Apple mobile device USB driver'. When I plugged the iPhone in this time when it asked me if i want to 'Trust this computer?" I accidentally hit 'NO' and it worked!
So I want back to Device Manager and the iPhone was under BOTH 'Portable Devices' as 'Apple iPhone' AND under 'Universal Serial Bus Controllers' as 'Apple Mobile Device USB Driver.
Don't know why it needs to be this way or why it changed but this seems to work...
epaller wrote:
Thank you that worked. Apparently iPhone USB connection is not compatible with USB 3.0. You have to connect to a USB 2.0. Even the newest computers come with at least one USB 2.0 connector.
Interesting. I'm using the USB 3.0 ports on my Macbook Pro. USB 3.0 is supposed to be backward compatible.
to people that nothing work.. this is work for me.thank you navigat0
Because you already have 5 IOS devices registered ! Delete one, than try again.
You already have 5 IOS devices registered. This is the limit. Delete one, than try again.
See this support document if your device is not being recognized by the computer. iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thank you for your response Franz
Now, I only bought 3 devices from apple in my life. This new iPhone 6, an iPod video an an iPod shuffle. Where can i delete these registered devices?
Thanks for the response Chris
My Iphone 6 is recognized by iTunes when I plug it in. But it does not show up when I open "Computer" where my hardrives are and normally my protable devices (when plugged in).
It seems as though you might, but the only time that it appears in Computer is if there are photos in the Camera Roll. Otherwise, it will not appear. You do not have access to the file system, so there is no reason for it to be in Computer. If you do have photos in the camera roll, then you may need to go back to that support document that I linked, and take a look at information about the Apple Mobile Device Driver, and USB driver.
I will go through that document. I've already tried some of those things, because I saw it in some youtube video's. Hopefully the document will save me. Thanks!
Worse case scenario is to remove iTunes and reinstall it. If you have to do that to recover drivers for Windows, then make sure you do it exactly as this support document outlines. Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
If you vary from this method, you can create more problems. Good luck.
Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?
