How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window in Safari on my iPad?

It wants me to click on OK but I'm afraid it is a virus or something.

It reads:

Your iPad has chosen as today's lucky winner.

You have won a brand new iPhone 6.

Act quickly, and confirm you are the owner of this iPad.

Then there is only an OK button for me to push.


Everything else on the screen is gray. I can't access anything else on Safari.

I tried pressing the home button and sleep button at the same time to do a reset but this did not take care of the problem.

Please help.

Thanks!

iPad, iOS 7.1.2

Posted on Nov 3, 2014 4:37 PM

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Question marked as Top-ranking reply

Posted on Jan 13, 2016 11:38 PM

This is an information phishing scam. Is trying to get you to enter your information and does not leave any virus on your system.


HERE'S HOW TO GET OUT EASY:


TURN ON AIRPLANE MODE


CLOSE THE BROWSER APP BY DOUBLE CLICKING HOME BUTTON AND FLICKING BROWSER UP (This works for Safari or chrome )

RE-OPEN THE BROWSER APP

CLICK ON ITS FRIGGIN ANNOYING BUTTON. NO HARM WILL HAPPEN

YOU'LL GET A SCREEN WHERE IT WANTS YOU TO ANSWER A QUESTION OR GIVE INFO

BUT YOURE NOT CONNECTED TO ITS SITE, SO NO HARM!


YOU CAN NOW CLICK ON A NEW BROWSER WINDOW USING THE DOUBLED BOX ICON

OPEN ONE. It will be clean

Close the offending window


TURN OFF AIRPLANE MODE!


at this point, the whole scam disappears and you're clear of it!


Didn't mean to shout, but I wanted to be sure you got the solution

141 replies

Oct 3, 2017 1:39 PM in response to Vavaness

No...sorry. It worked for me on 2 of my devices, sorry it didn't work for you. One thing I found was that the problem only occurred on a single site. So there is likely some type of Java script running on the site that is causing the issue. Maybe it was just coincidence that the site was fixed at the same time I turned off and turned on java scripting on my phone. I don't know. By the way...did you turn off Java scripting, then go to the site to see if the pop up appeared before turning it on again? This is what I did...and may be a requirement to make this work. Good luck. I know how frustrating this is.

Also...if this doesn't work, it couldn't hurt to let the owner of the site know that they have a problem with some rogue java script on their site. Maybe they will fix it....maybe.

Jan 21, 2018 9:55 AM in response to Matthew Damba

I completely agree with this post. This has gone on for quite some time now and is getting old. The problem with the whole issue is getting these messages over the last 2 years makes me feel like the IOs operating system is not secure. Consequently, I never use my iPhone for any financial transactions with my bank and credit cards and I've stopped using Apple Pay. Please make your IOs system more robust Apple! We are counting on you.

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How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

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