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dursp Author

Level 1

73 points

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window in Safari on my iPad?

It wants me to click on OK but I'm afraid it is a virus or something.

It reads:

Your iPad has chosen as today's lucky winner.

You have won a brand new iPhone 6.

Act quickly, and confirm you are the owner of this iPad.

Then there is only an OK button for me to push.

Everything else on the screen is gray. I can't access anything else on Safari.

I tried pressing the home button and sleep button at the same time to do a reset but this did not take care of the problem.

Please help.

Thanks!

iPad, iOS 7.1.2

Posted on Nov 3, 2014 4:37 PM

Best reply

Diana.McCall

Level 7

21,255 points

Posted on Jun 30, 2017 3:31 PM

Hi Forensic Ornithologist. It may be staying in the FaceBook app, and just using the iOS webkit. If it is, then the FaceBook app may be managing the data. If it doesn't have a way of clearing its cache, you may have to uninstall the app to clear the data.

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