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bluetooth intermittently cuts out

bluetooth intermittently cuts out please help!

Ive got a bose sound link II right next to my computer.

my wifi is also slow and they seem to be fighting


Running macbook pro yosemite.


my iPhone also not working either

picture editing is also super slow too.


speaking is cutting out now driving me crazy

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Nov 4, 2014 4:19 AM

Reply
33 replies

Mar 22, 2015 2:20 PM in response to seanpdixon

Re: bluetooth intermittently cuts out in response to equinox1100

I am having the same issue and it is maddening. I have reset the PRAM, the SMC, and deleted the file Bluetooth.plist. Nothing is working. I am running Yosemite. This wasn't a problem until recently. I am guessing it has something to do with the OS upgrade.


My first thought was that it was the speakers. I dropped $200 for Dre Beats speaker and the same thing. It isn't the speakers.

I may have found another possible solution. I received a replacement Beats Pill and went through everything included in this thread to resolve the dropping connections, only to have the issue persist. I did find that the issue appears to be limited to iTunes for me. Video audio from YouTube never dropped. I turned off Handoff (Allow handoff between this Mac and iCould devices) located in Settings>General (bottom of menu screen). I haven't had a drop while playing iTunes in the past hour. Hopefully it will stick.

May 9, 2015 10:16 AM in response to seanpdixon

I've tried the trick of removing the bluetooth link on my macbook pro and then repairing it, but that hasn't worked.


I am using a MacBook Pro from 2013 running Mountain Lion. The speaker is a new Bose Soundlink Mini. I have played music from iTunes, Youtube, VLC player, and Quicktime player. The speaker can be right next to the computer or out on the deck, no walls or a window, no other wireless devices, and there are still drop outs. It's freaking maddening to pay $200 for something that Apple cannot support.


I play music without issue from my Samsung Galaxy tablet. Not a single drop out, but all my music is on my Macbook....


Has anyone been successful resetting the other setting?


Thanks!


Dave in Maine

May 31, 2015 11:58 AM in response to Carolyn Samit

Just a quick update. I tried this again on May 9th and it actually worked. A couple of weeks later I heard the dropouts and clicks, so I deleted that file again and now the soundlink is working perfectly.


I am not sure why it would happen again, but now I've bookmarked this page and will be able to address it immediately instead of just cursing it for a couple of days before I find this page again!


Thanks for the tip!


Dave in Maine

Jul 31, 2015 9:40 PM in response to seanpdixon

Disabling Handoff solved this issue for me too!


To clarify, if playing your iTunes music from your Mac through bluetooth-connected speakers (I used the Creative D80) cuts in and out all the time, but other music sources (like your iPhone) can play through those speakers over bluetooth just fine, try disabling Handoff at the bottom of the General page in your MAC System preferences app -- I misunderstood and spent a *while* looking for this in the ITUNES Preferences...


I was actually playing music (intermittently) while I disabled Handoff and the problem did NOT go away ...yet. Only after I rebooted the Mac did the problem go away. And it has not returned. I'm SO loving listening to my music at night again!


THANK YOU for helping me fix this -- I too was tearing my hear out wondering why my thousand dollar computer couldn't play music on my $100 speakers some nights, while other nights it worked fine.

Aug 7, 2015 11:01 AM in response to equinox1100

Same exact problem with the same machine here. We've had problems connecting any bluetooth devices while wifi is on. Currently struggling to play music smoothly on a UE Meagboom. All iPhones and samsung machines connect to the speaker without problem while running wifi. All of our macbook pros do not work. This struggle has been going on for over 2 years...So frustrating!!!!!

Aug 15, 2015 4:58 AM in response to Jake and Marcie

Thanks for your help guys but non of the answers are working for me... PRAM / SMC / plist / handoff / My problem is getting worse lately and I really don't know what to so, getting stressed because of it... I know it's crazy, well waiting for my speaker to cut out, anticipating that moment when its gonna cut out every time I'm listing to my favourite tunes... just when Its get to the hook of whatever you want to call it... suddenly, SILENCE!!!!!!!!!!!! it doesn't always happen, but I'm always waiting for it to happen with is just as bad, my hair is falling out as I'm typing this. see you.

Apr 4, 2016 2:37 PM in response to equinox1100

Same for me. Tried all of these as well... So the hamsters started to run a bit faster and it occurred to me to reset the speaker.


Step 1: remove paired Bluetooth Speaker ("Bose Mini SounLink" in my case) from "Bluetooth Preferences"

Step 2: reset speaker

Perform a product reset

To perform a SoundLink® speaker reset, following these steps:

  1. On the speaker, press and hold Mute for 10 seconds, the LEDs will flash briefly
  2. Press Power to turn the SoundLink® speaker back on

http://worldwide.bose.com/productsupport/en_us/web/troubleshooting_soundlink_mob ile_pairing_connecting/page.html


Step 3: Turn on speaker and pair normally.



Working flawlessly now for about an hour....... fingers crossed.


Other info....

Apple Bluetooth Software Version: 4.4.4f4 17685


Devices (Paired, Configured, etc.):

Bose Mini SoundLink:

Address:

Major Type: Audio

Minor Type: HiFi

Services:

Paired: Yes

Configured: Yes

Connected: Yes

Manufacturer: Cambridge Silicon Radio (0x5, 0x2124)

Class of Device: 0x04 0x0A 0x240428

RSSI: -55

Role: Master

Connection Mode: Active Mode

Interval: 0 ms

EDR Supported: Yes

eSCO Supported: No

SSP Supported: Yes

May 7, 2016 8:45 PM in response to equinox1100

Mac OS X EI Capitan

10.11.4


Bluetooth continues to drop out


Like many before I have been scrolling through many previous forums and have tried all of the listed remedies to solve the issue of my Bluetooth devices dropping in and out. Like many, I am becoming increasingly frustrated and super fed up with this issue and the fact that the problem does not seem to be able to be rectified and stay that way.

I use a Bluetooth mouse and a Bluetooth UE Boom 2 speaker and they are forever dropping out or are just not discoverable.

I have tried powering down my Mac, resetting the SMC, deleting the Bluetooth plist and everything else listed on the community forums and still my Bluetooth does not work correctly.

Hopefully Apple gets a fix out to us ASAP as it is ridiculous how far back you can read and see the same issues. Lift your game apple!

bluetooth intermittently cuts out

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