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FaceTime call will not rotate to landscape on Apple TV

I have been using FaceTime and AirPlay mirroring to put FaceTime calls on my living room TV via Apple TV for over 2 years. After the recent upgrade to iOS 8 and Apple TV the orientation is incorrect. I turn my iPhone to landscape orientation, but the video shows on the TV in portrait orientation, and the video is rotated 90 degrees. I believe this to be a bug in either the AppleTV update or iOS 8. Anyone else have this issue?

iPhone 5, iOS 8.1

Posted on Nov 4, 2014 11:06 AM

Reply
85 replies

Nov 6, 2014 11:21 PM in response to donbergen

Hi Don, yes I have this issue with FACETIME when I MIRROR my iPhone5 @ iOS8.1 with an TV (ATV Apple TV 3) and an HDMI screen over AIRPLAY


Issue: facetime locked in portrait mode when mirroring iphone (iOS) to AppleTV3 managed HDMI screen over Airplay


This was working correctly in iOS7.x


We use this facility for "conference" calls with a group to group.


I'm looking for a workaround and will keep you posted.


b/r


Warwick

 ACTC

Hong Kong

Dec 22, 2014 3:29 PM in response to westneptune

I also encountered this issue after the IOS 8 upgrade. I called Apple support regarding this issue on October 19. After talking to a couple technicians I was told the issue would be forwarded to engineering and I would be updated on their progress. I sent the tech an email in November, letting him know that subsequent IOS updates didn't help. I never heard anything back.


Edit: I should note that this issue arose for men when using Facetime with mirroring an iPhone 5s using an Apple Lightening-HDMI connector, not Airplay. The symptoms are as described by the other users here. The setup also worked fine under IOS 7.

FaceTime call will not rotate to landscape on Apple TV

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