FaceTime call will not rotate to landscape on Apple TV

I have been using FaceTime and AirPlay mirroring to put FaceTime calls on my living room TV via Apple TV for over 2 years. After the recent upgrade to iOS 8 and Apple TV the orientation is incorrect. I turn my iPhone to landscape orientation, but the video shows on the TV in portrait orientation, and the video is rotated 90 degrees. I believe this to be a bug in either the AppleTV update or iOS 8. Anyone else have this issue?

iPhone 5, iOS 8.1

Posted on Nov 4, 2014 11:06 AM

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Jan 18, 2017 5:55 PM in response to LizzyBullets

How is this still not fixed? What do we need to raise the issue to Apple again. From what I can tell it's the FaceTime app the needs updated, when you rotate using FaceTime the iPhone 'doesn't know it's rotated'. What I mean by this is that swipe up comes from the side etc.

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Nov 6, 2014 11:21 PM in response to donbergen

Hi Don, yes I have this issue with FACETIME when I MIRROR my iPhone5 @ iOS8.1 with an TV (ATV Apple TV 3) and an HDMI screen over AIRPLAY


Issue: facetime locked in portrait mode when mirroring iphone (iOS) to AppleTV3 managed HDMI screen over Airplay


This was working correctly in iOS7.x


We use this facility for "conference" calls with a group to group.


I'm looking for a workaround and will keep you posted.


b/r


Warwick

 ACTC

Hong Kong

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Nov 12, 2014 8:53 AM in response to dcatalini

I have a similar issue. I use PowerPoint in a classroom connected via Apple TV. The orientation on my Phone (5s running IOS 8.1) is horizontal, but the projection is landscape and thus sideways up and down (unreadable). I haven't found a way to correct this problem.

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Nov 24, 2014 10:48 PM in response to donbergen

Me too! happened since upgrading to ios 8. On an iPhone 6 plus and Apple TV 3. Been doing FaceTime calls like this for over a year. Kids love to talk with grandma on the big screen. The phone seems to lag a lot switching from one orientation to another, same with my wife's 6. Maybe it's an issue with the new iPhones. Anyway, please fix!

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Dec 22, 2014 3:29 PM in response to westneptune

I also encountered this issue after the IOS 8 upgrade. I called Apple support regarding this issue on October 19. After talking to a couple technicians I was told the issue would be forwarded to engineering and I would be updated on their progress. I sent the tech an email in November, letting him know that subsequent IOS updates didn't help. I never heard anything back.


Edit: I should note that this issue arose for men when using Facetime with mirroring an iPhone 5s using an Apple Lightening-HDMI connector, not Airplay. The symptoms are as described by the other users here. The setup also worked fine under IOS 7.

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FaceTime call will not rotate to landscape on Apple TV

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