Apple Pay Not Working "Hold Near Reader to Pay"

I have tried Apple Pay at Several locations, including Mc Donalds and such, with no luck.

1. My iPhone 6 Plus prompted me to pay with Apple Pay

2. I gently placed my finger on the fingerPrint Reader and it reads my fingerprint

3. Says Hold Near Reader to pay. Then nothing... I wait and wait and nothing.

I have tried with and without a case, holding it near and directly on the reader, and with both Credit and Debit cards.

Does anyone have any ideas?

User uploaded file


the last time was at a shop with a NFC reader, and the lady ahead of me used her iPhone 6 just fine.

Thank You

David

iPhone 6 Plus, iOS 8.1

Posted on Nov 5, 2014 1:27 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2014 8:21 AM

davidgrossman wrote:


SOLVED🙂

I solved the issue by doing a full Backup and Restore. After that it worked the very first time I used it. I think the issue was related to OTA updates vs fresh install of 8.1.

I am trying that solution.


My wife bought the iPhone 6 and I bought the 6+. Hers works perfectly while mine doesn't respond at all or has the "Hold Near Reader to Pay" error. Thus it is not a credit card problem for us.


I called Apple support and while chatting was told to "Reset All Settings" on the phone and to try it. It didn't work. Since I couldn't test it while chatting with support they instructed be to do a complete restore if the first step didn't work. Support said it is more likely to be software problem.


I did the complete restore yesterday. I have yet to test the Apple Pay and hope it works. I will do that this afternoon.


Originally, I had little hope in that solution working. Thus, I already set a Genius Bar appointment for Thursday to test the hardware. The Apple Store is one hour away.


Your post gives me hope, so I will try it today.


Also, I should note that when I activated my phone November 5 it didn't have 8.1. I had a few hiccups updating. So doing a complete restore gives me hope.


Thanks.

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Apple Pay Not Working "Hold Near Reader to Pay"

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