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Pockets745 Author

Level 1

0 points

MBP audio no longer plays from my speakers...Optical light stays on

Ok, so the other day, I'm using my MBP in the studio, and patch a cord out of the line out jack to listen through the monitors. Ever since then, I no longer have audio through my internal speakers, and the optical light is on all the time. No volume control, and the audio page in sound prefs only shows the digital option. Not something I'm going to just deal with. They WILL make this good. BTW, this is my first post, but I've been reading nightmare stories from all of you out there, and someone at Apple needs to step up to the plate and get these issues resolved. These units are too expensive for us to have to put up with this shoddy example of workmanship. If these were cars, they would have been recalled. Are they not making enough money on the Ipod stuff?

APPLE, IF YOU'RE READING THIS, GET OFF YOUR @!#$@$ AND DO SOMETHING!

MBP Mac OS X (10.4.7) 2.16 gig 15" 100 gig HD 2 gig ram

Posted on Sep 27, 2006 10:30 PM

151 replies

Nov 27, 2007 1:58 PM in response to Ben1990

This happened to my Macbook, too. I'm on hold with Applecare right now and hopefully they can tell me something to do...ugh. I want to play music.

Nov 27, 2007 1:59 PM in response to thenishbish

P.S. Inserting neither the headphones or a toothpick seemed to fix the problem for me.

Nov 27, 2007 2:19 PM in response to thenishbish

...And they said to take it into the store. Boo.

Dec 11, 2007 6:01 PM in response to BCMVA

I just had this happen to a laptop. Does Apple fix this if it's out of warranty? How long does this "fix" with a toothpick last? Thanks!

Dec 12, 2007 6:38 PM in response to thenishbish

I want to thank you nice folks, I just got my MBP 17" today, and the internal speakers didn't work, I noticed the red light. I came right here to see what I needed to do. A couple light pokes with a tooth pick worked.

Thank you again

Ksilebo

Level 1

8 points

Dec 19, 2007 8:25 AM in response to Pockets745

Going to chime in with everyone else. Used a paperclip (no toothpicks on my desk at work...) and kinda swirled it around the outer edge of the inside of the jack, and the light went out, speakers started working.

bdbrock

Level 1

0 points

Dec 29, 2007 9:41 AM in response to Ksilebo

this thread helped....it fixed my problem? Looking forward, has anyone seen this repeat times? I'm concerned that it may happen again to me. I won't be using the headphones that I used that jammed this switch.

alexmojo

Level 1

0 points

Dec 29, 2007 11:49 AM in response to Pockets745

I also have the problem with the speakers not working/red led. Called apple about it and they said this is a known hardware problem and that they will repair it under warranty. Not only is my headphone jack broken, but the plastic is warped above the big white apple logo on the top of the macbook, and the plastic and the monitor is misaligned so that the left bottom corner hit the base of the laptop when I open the monitor. This is very shafty craftmanship. This is my first apple computer and I really expected a reliable product right out the box like their ads claim. At least apple is going to fix all of the problems I've discovered with my new macbook.

Jan 3, 2008 1:37 PM in response to Pockets745

Same problem, no solution. I tried the toothpick trick and it does shut off the red light. But the moment I do something on the computer that produces sound (e.g. play back a song in iTunes, adjust the system volume, go to a website with sound output), the red light goes back on again and I get no sound from the speakers.

I'm out of warranty and really annoyed at the prospect of lugging around external speakers for my MacBook Pro. If it's a "known issue", Apple, will you fix it out of warranty gratis?

Jan 6, 2008 3:55 PM in response to Pockets745

This worked for me thanks! I was a little scared but i read the instructions http://applelush.com/?page_id=27 and it worked in about 30 seconds.

The odd thing is that i swear my speakers are louder now!! ( i think im just imagining that )

Jan 9, 2008 5:59 PM in response to Pockets745

Any advice for those of us who have tried the toothpick/sewing needle/paper clip trick and the light comes right back on? There seem to be several of us who have posted to this topic who have yet to find a solution.

Let me add my voice to those of us for whom a recall is the only viable and fair solution to what is a KNOWN PROBLEM which, in my case, occurred after the book went out of warranty!

jackson3

Level 1

10 points

Jan 14, 2008 7:27 AM in response to quartotenore

My MacBook Pro got stuck like this Thursday night (red light on, tried all the tricks with no dice). I took it to the Genius Bar at my local Apple Store and the technician there couldn't get it unstuck either. He set up an AppleCare case for me, and said I'd have to send it off to be repaired.

thompsty

Level 1

0 points

Jan 20, 2008 8:09 AM in response to Pockets745

get this....
I picked up my mbp just to look into the jack and see if i could see the switch.... the light went out and the sound came back. apparently all u have to do is look at it funny.

I'm sure it had something to do with me picking it up. does this mean that this thing is rattling around in there and the problem can come back any time?

i'm thinking i pushed my external speakers cord into the jack a little to hard and it messed things up?

Jan 20, 2008 1:25 PM in response to Pockets745

Thumbs up to the toothpick idea!!!

i think the switch is roughly on the right side (3 o'clock) and you want to switch it to (6 o'clock)

This idea works!

Jan 29, 2008 11:56 AM in response to Pockets745

WHOO-HOO! Success at last for those for whom the toothpick/sewing needle/paper clip trick wouldn't work: try resetting the PRAM. Shut down the computer and then restart it while holding down the AppleOption+PR keys. I had an unrelated problem which required a PRAM reset and this unexpectedly solved my audio issue. Good luck to you if you have this problem and I hope this post helps!

MBP audio no longer plays from my speakers...Optical light stays on